Clear & efficient website. Reservation calendar unreliable

★★★★☆
4.4 / 5
93.0% of users recommend this

Guest's review of Wimdu - www.wimdu.com

★★★☆☆

“Clear and efficient website. Reservation calendar...”

Written on: 15/02/2014

The overall experience was oké.

I am not satisfied about the fact that I was not clearly informed that an "Ideal" payment, unlike a PayPal payment, is not immediately refunded when a reservation is refused. Now, I worried for more than a day when my refund would come and had to contact Wimdu's Support (which is good). It's a lot of money and in the mean time I didn't like to pay also for a second reservation.

Also the fact that the owners don't keep their availability calendar up-to-date is very annoying. This was quite disappointing. Maybe Wimdu can force them to keep it up-to-date by scoring them on "refuses because of occupied apartment" while calendar mentioned "available".

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