Written on: 08/12/2013
I received a booking for the first time of Wimdu, but after a day the guest cancelled their reservation. I didn't know how to respond or react on the question how they got their money back. Because the booking was over a couple weeks, I didn't receive a payment yet. I told them to contact Wimdu. Wimdu sent me an email the same day, with explanation of how it works so that was very clear. I liked it that the reply was quick so that the guest also know what they can expect and how they have to deal with it.
As rated by our community of reviewers
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