Wimdu, shoot-first & ask questions later!

Wimdu - www.wimdu.com
★★★★☆
4.4
92.0% of users recommend this

Guest's review of Wimdu - www.wimdu.com

“Wimdu, shoot-first and ask questions later!”

★☆☆☆☆

written by on 16/04/2012

Awful company, with a terrible website and just a clone of many others, with loads of bugs and technical errors. Ghastly customer services, poor response, bad telephone manner, bad treatment of customers. I can imagine poor staff training and lack-of direction in every way. God knows what working conditions are, poor souls! False promises, with the intention of only getting your money. No after support for the host, poor treatment to the host after sign-up on the website. Up to ten days of waiting for the money to be un-blocked after making a reservation???? Vouchers that have no function and maybe could have been created by a monkey on a Ferris wheel. No checking of the accommodation, prior to upload on the website’ seems also very likely. No account deletion, when requested several times. Last minute cancelations and no support, you could be left stranded in the middle of Timbuktu, wimdu would not care. My advice is to stay way clear of this company. I have had really bad experiences and would not use them again!

Guest's Comment

Written on: 07/05/2012

I just "landed" from my first attempt to use Wimdu. I did not stay at the booking I placed. There was poor communication from the host, and when we finally arrived at the place, we were VERY uncomfortable with the neighborhood. We went at 1:00 and I was very glad it was broad day-light. I would never go in that neighborhood at night.
This issue is one I haven't heard mentioned yet, mafter reading several reviews on this site. I am very sorry to say, I don't think Wimdu is doing their homework!
I have another booking pending in the near future, and the host seems to be very correct, so don't want to leave them hanging, again the Wimdu company is putting their patrons in a bad spot. Wimdu if you care, if you are reading, get it right, or get out of the business! People's valuable time and money is being wasted!

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