Weekender Breaks Reviews - www.weekender-breaks.co.uk

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Latest Reviews

★☆☆☆☆

“Listen to this ”

Written on: 25/06/2015

I booked a holiday break via Wowcher with weekender Breaks. Two weeks prior to travel we were notified that there was no availability, and should we choose to, that we could go on a later date but at extra cost. I said this is not on, and that we wanted to go on holiday on the dates the voucher stipulated. We were then told to get in touch with wowcher so as to get our money back. Awful travel agent… Read Full Review

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★☆☆☆☆

“Are these travel companies regulated? ”

Written on: 23/06/2015 by Victorp_t00 (1 review written)

They tried to fleece me and make me part with as much of my hard earned money as they could. How do they get away with this? Are there no Travel regulators checking on these companies practices!… Read Full Review

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★☆☆☆☆

“Word of caution ”

Written on: 22/06/2015 by Rams10_19 (2 reviews written)

I purchased a voucher from Wowcher for a Prague Break with weekender breaks. The sales person couldn’t provide adequate flight times. The ones given to us would have left us spending little time in Prague. To make matters worse we were offered better flight times, the only catch was that we would have to pay a supplement charge. A supplement charge? Seriously!!! Because I had already bought the voucher, there was no other choice but to pay the extra amount. Suffice to say, I will never again… Read Full Review

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★★★★☆

“Great customer service ”

Written on: 21/06/2015 by Mireya1983 (1 review written)

I saw a deal to Venice and Florence on wowcher.i call the company direct and spoke to a member of team, a member of team was really helpful,I choose a date and time for our flight, It was my first holiday trip to Europe with my husband after our married. On this deal a hotel was 75km far from Venice city. Where a team member allocated me a hotel near Venice our hotel was ten minutes a way on the bus.A hotel was 4*. I find this deal really good compare to some other websites. I'll use… Read Full Review

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★☆☆☆☆

“Poor Customer communication ”

Written on: 20/06/2015 by shauna_bp (1 review written)

I found it a bit hard understanding what the employee at Weekender Breaks was saying and he was somewhat rude. I did book a holiday with them, but they could do with improving their customer service… Read Full Review

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★★☆☆☆

“Not that impressed ”

Written on: 18/06/2015

I came across a deal with weekender breaks on the net and so gave them a call. The conversation I had with their agent was a waste of time. He wasn’t able to answer all of my questions, and I mean where does one go from there. Lucky for me I read some reviews before I booked anything… Read Full Review

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★☆☆☆☆

“Worse travel agent in the uk!”

Written on: 04/06/2015 by zcMcGee432 (1 review written)

Worse travel agent in the uk ! they will ask you to pay extra cost!!!!!!… Read Full Review

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Mccampbell's Comment

Written on: 08/06/2015

Read between the lines! you will end up paying way much more extra than advertised!! Whenever something is to good to be true, it probaly is!

I would not recommend booking a holiday with this company. You will end up being disappointed. Charged extra fare to take an earlier train?? charged extra to fly at differrent times?? the hotels are in the middle of nowhere, so you have extra taxi costs!!

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★☆☆☆☆

“Horrible AVOID”

Written on: 26/05/2015 by TannerSmith (1 review written)

they are horrible company that misinform their customer it's a cheap deal holiday that turns into double the cost of original price claiming to be supplement charges which I believe is made especially when dates you want is advertise as available definately won't be using this company again. Unprofessional and no refund if you don't like what charge they asking of you. AVOID AT ALL COST IT IS BETTER TO SPEND A BIT MORE MONEY FOR PEACE OF MIND… Read Full Review

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★☆☆☆☆

“WORST SERVICE EVER! ”

Written on: 11/05/2015

Purchased wowcher, one of weekender breaks trips on the basis of the advertised dates available at the time of purchase. called the next day to confirm 4 night trip details, flights, trains accommodation etc. To be told that there was no availability on the agreed dates, flights from one uk airport only to return to a different uk airport. different hotels that were advertised. All these at substantial extra costs. what started out as from £129.00 pp turned out to be £239.00 pp on purchase… Read Full Review

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Christiejayne's Comment

Written on: 26/05/2015

Was this for the Prague and Budapest trip?? I'm having the same issue. Not as advertised at all!

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★★☆☆☆

“worst travel agency”

Written on: 27/04/2015 by AmelieRose1994 (1 review written)

It seemed like a good deal offering the trip at a decent price which was being sold on Groupon and then you contact Weekender Break to book the time you wanted to fly. On the site, when you are purchasing the holiday, they gave you specific dates to fly which we booked according to. Only to call Weekenders to be told that all flights are sold out for that time and if we want to fly we have to pay an additional amount of money and its a ridiculous amount. They refused to refund us our money but… Read Full Review

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Mazzz's Comment

Written on: 11/05/2015

Same experience today. They should be investigated as there are regulations to protect consumers, This company certainly tries every trick in the book to move the goal posts on every aspect, from change of location, outbound and return flights from different airports, random hotels(not advertised ones) Dates of travel, tried to sell me extra days. What started out as From £129:00 pp could have cost me £400.00 pp
SHOCKED!!! That this is allowed.

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★☆☆☆☆

“don't use”

Written on: 16/04/2015 by Dollybooboo (1 review written)

Booked our holiday through wowcher. Then had to pay £100 each extra as no flights near us ... Then we find out the hotel is 90min drive from airport and is costing between £250-300 each eay in a taxis. I was aware they dont deal with transfers however the lady in the phone advised me the hotel was not far !!! Tried to complain to manager who said he could offer another holiday to us for another £175 each to Venice !!! Wowcher have a deal for £175 each already !! So basically I either pay… Read Full Review

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★★★☆☆

“I wouldn't buy again...”

Written on: 12/04/2015 by 107Grant (1 review written)

Bought 2 vouchers from Groupon as a birthday present for my husband. Having read the small print, I knew I was chancing it with the dates. The operator from weekender breaks was nothing but helpful but annoyingly, he phoned me during work hours when I'd specified another time window in the booking form. He worked with me to stick to my dates but annoyingly the hotel offered on the Groupon voucher I bought, was fully booked. All options given to us carried a hefty additional charge so I ended up… Read Full Review

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★★★★★

“AMAZING HOLIDAY, AND CUSTOMER SERVICE! Ignore bad...”

Written on: 11/03/2015 by SophieButler1993 (1 review written)

I searched through groupon to try and find a cheaper holiday as booking through a local travel agent was extremely expensive, as I came across a trip to Rome and venice, I read the small print as I take it most of the people writing reviews did not, it says you are not guaranteed your chosen date or time or hotels, so I phoned weekender breaks myself. I had the most perfect holiday and amazing customer service, the man I spoke to gave me a list of hotels I could choose from, and waited on the… Read Full Review

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★☆☆☆☆

“Fraud Stay Away!!!!”

Written on: 09/03/2015 by 259Cooley (1 review written)

They fabricate flights at inconvenient times to try and justify a hefty additional charge… Read Full Review

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★☆☆☆☆

“Steer clear of these people at all cost.”

Written on: 31/12/2014 by bren123 (1 review written)

We booked a few nights in Madrid through Groupon. Realized that return flight was at 5am ,meaning we would have to get up soon after midnight,we said we didn't want it.They wouldn't accept this,just tried to sell us another return flight costing over £100 extra.Kept saying they were here only to help but wouldn't accept that we cancel. Iimmeriately contacted Groupon saying we wanted to cancel. But Groupon forwarded the money to them a few days later. So,back on the phone to Weekender… Read Full Review

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★☆☆☆☆

“Worst company ever! DO NOT BOOK”

Written on: 01/12/2014

Brought two vouchers from Groupon to travel to Reyjavik for 3 nights and also the northern lights tour. Was very excited as had wanted to do this for ages. Called up weekender breaks and from the word go had nothing but problems. The first man I spoke to said he would be calling me back in an hour to check availability...... No call! Called back after 2 hours waiting- a different woman, again fr the word go was useless. From then on all I had was u need to pay this u need to pay that… Read Full Review

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★☆☆☆☆

“Awful!!!”

Written on: 13/11/2014 by Sharp112 (1 review written)

Bought a Groupon coupon, Charged extra £98 and the final price of the trip was way more expensive than if I booked it myself. Customer service also really poor, Spoke with the manager and it was even worse. I wouldn't recommend it to anyone… Read Full Review

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★☆☆☆☆

“The worst ever...”

Written on: 06/10/2014 by charlieset (1 review written)

We booked and paid for four starts in Marrakech they booed Budapest B&B! We called up to book and a chap with terrible communication skills answered. We proceeded to book and spoke about the camel ride we had also included in the deal. He hoodwinked me and sent me an email whilst on the phone booking - saying he needs me to reply asap with my DOB. I saw no harm in this and did just that. Later that day I read through the email - he had booked to Budapest! Not Marrakech. We asked for a twin… Read Full Review

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★☆☆☆☆

“DREADFUL CUSTOMER SERVICE!”

Written on: 03/10/2014 by Abbottjk104 (1 review written)

This is, by far, the worst company I have had the displeasure of dealing with. They do not respond in a timely manner and when you do speak to them (following chasers) the service is abysmal. Groupon should cut all ties with this company as they are simply not worth the bother. I booked a weekend break to Bruges for two, but from day one, they failed to act upon my booking request in a timely manner. When chased, their response was not very helpful. I am currently in the process of trying… Read Full Review

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★☆☆☆☆

“Don't touch with a barge pole!!!!”

Written on: 30/09/2014 by Tellmetomorrow (1 review written)

An absolute disgrace, take no notice of the small print because neither do they. Am currently waiting for a full refund… Read Full Review

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