Written on: 18/12/2013
Reading through these reviews has only heightened my disgust for this company. My husband and I purchased a deal to Milan through Groupon. He then received a very rude phone call while at work, telling him the flights we were getting were awful and that we would have minimal time visiting the city. He offered different "premium" flights for an extra £39 each, and my husband accepted. Now this is the kicker! Later, my husband did some research into the original so-called horrible flights to discover they did not exist. I repeat, this company is inventing flights to trick customers out of extra money. This is a disgrace! So far, Weekender Breaks has only refunded half of the extra charge, and we have received no apology. Groupon's management reached out to the company's manager, who apparently promised to refund the rest of the money, and now they are denying this. I'm warning you. Do not use this company. Our holiday was fine, but I'd rather not book my holiday with an agency using such shady practices.
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