Written on: 02/05/2012 by gokata (1 review written)
I had nothing, but problems since I made my booking with viva-holidays. I never received any confirmation for the hotel, the transfer from the airpor and the buided trip I booked. I had to call and e-mail the agency an number of times and request those confirmations. I managed to speak to a manager caleld Sidney 3 day before the trip and he finaly sent them to me. Unfortunately I had to cancel the trip due to medical reasons and I was told I'd receive a cancelation invoice. It's been over 10 days since and I still havent received anything. I e-maile the agency more than 3 times an haven't received a single replay.
I won't recommend viv-holiday even to my enemies.
As rated by our community of reviewers
" I won't be using a travel agent again " Read More
" Excellent Booking Service " Read More
" Excellent overall rating " Read More
" Well worth a visit " Read More
" Worst experience ever " Read More
Written by jas168