Fantastic service

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Visa Genie Ltd - www.visagenie.co.uk
★★★★★
4.9
100.0% of users recommend this

SimonWDCA's review of Visa Genie Ltd - www.visagenie.co.uk

“Fantastic service”

★★★★★

written by SimonWDCA on 14/11/2015

I used Visa Genie to apply for a 6 month multiple entry tourist visa for India. I specified that the delivery address for return was different to the billing address. Sometimes mistakes are made and unfortunately my passport was sent to my billing address in error. I emailed the team at Visa Genie who were extremely helpful and were able to put the situation right with amazing efficiency. I received my passport and visa just a couple of days later than would normally have been the case. The key point is that it arrived in plenty of time and the team couldnt have been more helpful in sorting the situation out. I wasn't inconvenienced at all. For me the real test of customer service is how the company responds when things don't go quite right - these guys were excellent.

When my 6 month visa expires I will be applying for another one and will have no hesitation in using the Visa Genie service again. I highly recommend them.

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