Poor customer services

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Villas4You.co.uk www.villas4you.co.uk
★★★★☆
4.2
From 13 reviews
77.0% of users recommend this

Guest's review of Villas4You.co.uk www.villas4you.co.uk

“Poor customer services”

★★★☆☆

written by on 02/08/2015

A villa holiday is brilliant with your own space and most villas having a pool and many of the extras you pay for in a hotel are included in the cost of a villa ie air conditioning, a safe, fridge-freezer. We have been on a number of villa holidays and villaplus are the best. Villas4you and James villas are actually the same company operating under different names and are okay but more expensive than others and I have found their after sales and dealing with requests or queries to be very lacklustre and poor and I would not book with them again unless I had no other option. If I had known that they were the most helpful company before booking but not afterwards I would probably have rebooked with villaplus or booked directly with the owners of the villas through one of the villa direct websites, of which there are many and at much lower prices as you are cutting out the middle man.

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