Written on: 09/08/2014
Excellent service from staff but villa needs upgrading. Old, uncomfortable sofas in lounge with hideous grey nylon covers. Antiquated sun loungers which are not adjustable so you cannot sit up to read/ lie flat. No furniture at all on upstairs terrace. Villa unsafe for young children due to galleried landing upstairs with low wall with 2 storey drop on other side. Neither of 2 stair gates offered fitted the stairs nor any other door. Downstairs bedroom windows overlook pool area and have no locks so blinds have to be kept closed. Many minor issues from washing line that kept breaking , blind which wouldn't pull up, washing machine didn't spin, toilet door which wouldn't shut etc etc. Many faults rectified on complaint but this shouldn't have been necessary in the first place. Much better villas available in Javea from other companies and at lower prices.
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