Really really disapointing

Tropical Sky www.tropicalsky.co.uk
★★★★★
4.6
92.0% of users recommend this

CMaguire04's review of Tropical Sky www.tropicalsky.co.uk

“Really really disapointing”

★☆☆☆☆

written by CMaguire04 on 24/04/2013

Since the first dat of booking with Tropiocal Sky I have had nothing but problems with flight changes, five times before I even left the country. I had arranged hotel stays before leaving and had to cancel these due to again flight changes. Tropical sky arranged to put me up in a hotel in Gatwick, upon arrival the reception desk had no confirmation of this and we were left standing at the desk like idiots until they eventually found a room.
During the trip we had a number of issues with flights and we lost out days on holiday having to sleep in the airport. Limo transfers were paid for and these did not work out either, no car, no paperwork organised even though I had been sent confirmations by TS.
We encountered too many prolems on this trip and with the overall booking, we paid a lot of money to go on our dream honeymoon and just ended up sad and disapointed. The backup service whilst away cost a fortune on phone calls as there is little to be desired about the responses we got. The branch manager in Dublin was very far from understanding.

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