Traveloka Reviews - www.traveloka.com

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★★★★☆

“Got My Refund”

Written on: 09/01/2014 by nenysuryati (1 review written)

I was booked a Sriwijaya Air ticket from Traveloka, but accidentally I had to cancel my flight due to an urgent thing . I tried to contact Traveloka regarding this problem, and they suggest me to login in to member area and fill the refund e-form as a formal request. I followed all the instructions and give it to them, and they ensure that it would take 30 – 60 days of works. However, I got my refund more than the estimated time and no additional charge from Traveloka. Well, actually it’s… Read Full Review

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★★★★☆

“Simple, yet still need to improve the mobile site”

Written on: 26/12/2013 by adityapratama (1 review written)

There are several online travel agent companies in my country, Indonesia. Fortunately I have tried all of them, including Traveloka. From this experience, I conclude that Traveloka actually have a good prospect than the others. Traveloka so far provide the cheapest prices for any flight routes, simple and smart concept, and very interactive. However, there is small issue when it come to mobile performance. I don't know why, but their mobile version lacks in my Smartphone. I can't search the… Read Full Review

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★★★★☆

“Many Benefits, Yet Still Behind the Game”

Written on: 12/11/2013 by ayunda (1 review written)

I've monitor online booking services for quite sometimes, actually since 6 months ago. Started from, hotel, until flight ticket services. In my opinion they have a great purposes and offers for costumers in Indonesia. Then, last month, I was decided to look for Traveloka.com, this is one of the fastest growing start-up companies in my country. I've tried other services before, but I've noticed that Traveloka have something which is different than the other. Below are my explanation after I… Read Full Review

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★★★★☆

“Smart Concept but Need Improvement”

Written on: 11/11/2013 by rikoananda (1 review written)

I know about Traveloka from my cousin, and there are also many adverts spread around in the internet. From these factors, I tried to search more about them, actually I want to find more about their customer's feedback. So, I search in Twitter and their Facebook Fanspage. Overall, they are a legit company which provide a really good service. That's why I convinced my self about their existence, and since I was need a flight ticket for my work, then I initiate to used Traveloka service for the… Read Full Review

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★★★★☆

“Great Service, Customer Service Need to Be Improved”

Written on: 26/05/2013 by arniputranti (3 reviews written)

Well, I want make it clear to everyone. So far, this is a complete service for you who want to get the lowest price for flight ticket. I always used them when I have to go travel. No need to go to the airport and buy the ticket from the airlines, or no need to go to the travel agents. All I need is my laptop, even just from my cell phone and internet connection, and "boom" I can get my flight ticket in just a couple of minutes. So easy right? They also have several payment methods, and I really… Read Full Review

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★★★★☆

“All in One Solution for Flight Ticket”

Written on: 18/05/2013 by meryanggita (1 review written)

Based on my experience, Traveloka indeed provide a really good service backed up with a good system. Their service help me so much and I believe most people in Indonesia who search for flight ticket. Well, actually I didn't always use their service, but sometimes I use their service when I have an urgent business and need a flight ticket as soon as possible. For the last minute service, they are number one. It took least than 10 minutes until I got my E-ticket. However, I did questioning about… Read Full Review

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★★★★☆

“nice design and quick search”

Written on: 19/02/2013

Windows 8! It is the first thing that appears in my mind when I visited this site. The feature was standard, fast load speed and overall the experience was smooth. I however have a hard time finding the contact number for the customer service… Read Full Review

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★★★★☆

“recommended”

Written on: 27/12/2012 by vmanan (1 review written)

first-timer friendly, overall good quality. the transaction completed without much problem and then they asked me to write this… Read Full Review

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★★★★☆

“cool stuff, good price”

Written on: 27/12/2012 by DamMang (1 review written)

cool stuff, good price. Was helpful to me and little to no problem except they require e-mails only for correspondence. recommended… Read Full Review

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★★★★☆

“good design, quick searches”

Written on: 21/12/2012 by Jekmania (1 review written)

Windows 8! It is the first thing that appears in my mind when I visited this site. The feature was standard, fast load speed and overall the experience was smooth. I however have a hard time finding the contact number for the customer service… Read Full Review

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