Traveloka Reviews - www.traveloka.com

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3.8 / 5
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★★★★★

“One of My Favorit Online Services”

Written on: 15/01/2014 by siskaadelia (1 review written)

I have used Traveloka for almost six months now, and so far I am still one of their satisfied customers in Indonesia. Got recommendation from my coworker six months ago due to I need an urgent flight ticket to Medan. Because I don’t have much time to gone to travel agents, so I ask my friend regarding this problem. He told me to use online travel agent, and of them is Traveloka. My first impression, this site looks clean and many helpful information for the customers. I tried to look their… Read Full Review

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★★★★☆

“Got My Refund”

Written on: 09/01/2014 by nenysuryati (1 review written)

I was booked a Sriwijaya Air ticket from Traveloka, but accidentally I had to cancel my flight due to an urgent thing . I tried to contact Traveloka regarding this problem, and they suggest me to login in to member area and fill the refund e-form as a formal request. I followed all the instructions and give it to them, and they ensure that it would take 30 – 60 days of works. However, I got my refund more than the estimated time and no additional charge from Traveloka. Well, actually it’s… Read Full Review

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★★★★★

“First Time User Experience”

Written on: 02/01/2014 by putrijelita (1 review written)

Already used their service three days ago, and overall they have a good service. Actually, I suddenly know about them from my friend because he always talks about them several times and it made me curious. Finally, I tried to visit their website and it was the perfect time for me to go on vacation. In my opinion they did have a communicative website, it’s very user friendly and no complex procedures which made me love them. All transaction was done via their website, so I don’t have to… Read Full Review

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★★★★☆

“Simple, yet still need to improve the mobile site”

Written on: 26/12/2013 by adityapratama (1 review written)

There are several online travel agent companies in my country, Indonesia. Fortunately I have tried all of them, including Traveloka. From this experience, I conclude that Traveloka actually have a good prospect than the others. Traveloka so far provide the cheapest prices for any flight routes, simple and smart concept, and very interactive. However, there is small issue when it come to mobile performance. I don't know why, but their mobile version lacks in my Smartphone. I can't search the… Read Full Review

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★★★★★

“So easy”

Written on: 26/12/2013 by juliyanti (1 review written)

I was booked a ticket from Traveloka two weeks ago, and it was so easy. I was usually book from the airline website, because I was afraid with the scheme especially from the online transaction. However, I was saw advertisement from this service everywhere, so I a bit curious and tried to find more info. From the research, I finally tried this service for the first time, because many customers had satisfied with their service. And here I am, I have become a part from their satisfied customers… Read Full Review

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★★★★★

“My Favorite Flight Booking Service”

Written on: 13/11/2013 by jokosulistyo (1 review written)

I have tried several methods to book a flight ticket, started from using local travel agent, search and book from the airline websites, until using the OTA (Online Travel Agent) that grew rapidly in the last two years. In my country, flight ticket is still something expensive and aircraft is not a common transportation mode used by many people. However, since LCC airlines and Online travel agent companies grew up, many people became aware and known more about benefits of aircraft… Read Full Review

Yirkyinmok's Response to jokosulistyo's Review

Written on: 19/06/2014

Traveloka is a very good source of booking air tickets. However, it is not easy to find an English version for Traveloka on the Home page.

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★★★★☆

“Many Benefits, Yet Still Behind the Game”

Written on: 12/11/2013 by ayunda (1 review written)

I've monitor online booking services for quite sometimes, actually since 6 months ago. Started from, hotel, until flight ticket services. In my opinion they have a great purposes and offers for costumers in Indonesia. Then, last month, I was decided to look for Traveloka.com, this is one of the fastest growing start-up companies in my country. I've tried other services before, but I've noticed that Traveloka have something which is different than the other. Below are my explanation after I… Read Full Review

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★★★★★

“Customer Satisfaction Oriented”

Written on: 11/11/2013 by rinapertiwi (1 review written)

I have a load of activities in my life and these hectic schedules force my mind and physic to their limits, so I felt stress sometimes. Based on this fact, I decide to spare my time by planning a vacation with my family. We usually do this activity two or more times in a year. Well, I actually an adventurer, so I loved to go to the places with beautiful nature. Generally, we go with aircraft transportation because it's the fastest and comfortable transportation mode available right now. I… Read Full Review

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★★★★☆

“Smart Concept but Need Improvement”

Written on: 11/11/2013 by rikoananda (1 review written)

I know about Traveloka from my cousin, and there are also many adverts spread around in the internet. From these factors, I tried to search more about them, actually I want to find more about their customer's feedback. So, I search in Twitter and their Facebook Fanspage. Overall, they are a legit company which provide a really good service. That's why I convinced my self about their existence, and since I was need a flight ticket for my work, then I initiate to used Traveloka service for the… Read Full Review

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★★★★★

“My First Impression is "WOW"”

Written on: 08/11/2013 by meliani (1 review written)

I've never used online services before, well this because I was afraid and get scammed by them. However, since I often book a flight ticket once a month, then I have to search a new information regarding this matter. I felt difficult to book in the local travel agent, because I had to the city first and it takes 1 hour with motorcycle. Last month, my best told me about Traveloka, and he said that I have to use it. Without any doubts, I try their service and follow all instructions. And then… Read Full Review

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★★★★★

“The Best Indonesian Online Travel Agent”

Written on: 04/11/2013 by anitayurika (2 reviews written)

I just found this site two weeks ago, well actually my friend told me about this site since I was need a flight ticket for my work. Tried to search more info in the internet and social media, and overall they provide a great service. So, I confidence to try it for the first time and the result was awesome. Traveloka prices are cheaper than the official airlines sites. Booking without any problems, fast and simple. Last byt not least, they provide many payment methods, including e-banking. I was… Read Full Review

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★★★★★

“Suit Well for Me, Easy and Many Promo Tickets”

Written on: 27/08/2013 by limrahardi (3 reviews written)

I was searching for Lion Air ticket as I stumbled upon Traveloka.com. I'm rather price sensitive so this website suits me really well. It doesn't matter how I get to see my big family in Surabaya as long as I get the lowest fare. I don't travel very often for I'm busy running my own business. But next time I need to travel on a plane I will definitely use Traveloka.com. All the best for Traveloka.com and keep up the good work! Keep giving us information about promo tickets :)… Read Full Review

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★★★★★

“User Friendly and Very Helpful”

Written on: 21/08/2013 by rinoputra (1 review written)

I'm from Surabaya but currently work in Medan. Having to lived separately from my wife and kids, I always travel back and forth every weekend by plane. Money-wise, this can be rather frustrating. Therefore I always try to find promo tickets. Well at least the frustration of finding tickets has been resolved a bit since a friend recommended me to use Traveloka.com. For an Internet newbie like me, it's easy to use. And the most important thing is, I can find cheap tickets instantly… Read Full Review

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★★★★★

“Great Service for my Travel Needs ”

Written on: 19/08/2013 by rudisamsudin (1 review written)

I love going to Bali with my children and grandchildren. We normally do it during school holiday. I found Traveloka.com as I searched for cheap plane tickets in Indonesia. On the website I saw not only Sriwijaya Air but it gives a complete comparison for many other airlines, which is exactly what I need. The prices are great and I instantly booked tickets for my family. Paid using credit card without any difficulty. Thanks Traveloka!… Read Full Review

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★★★★★

“Solution for my Business Trip”

Written on: 16/08/2013 by alyanisa (1 review written)

Traveling for work has become a routine for me, and I do it mostly by plane. A friend introduced me to Traveloka.com and I tried using it for the first time 2 weeks ago for my business trip to Makassar. Previously, I always searched for promo tickets from different airline websites but then I found it ineffective after a while for I spent too much time doing it at work. Traveloka.com helps me a lot in saving time searching for tickets. I can instantly see a promo price in the search result… Read Full Review

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★★★★★

“I love traveling and booking with Traveloka!”

Written on: 17/06/2013 by yantieriana (1 review written)

My hobby is traveling and I always look for cheap tickets. I will go anywhere in Indonesia as soon as I get information about promo ticket. I know traveloka from my girlfriend. At first I am confused. Now I can find tickets easily. My first time booking with Traveloka was when I went to Yogyakarta last month. The transaction is so simple and easy and I get my e-ticket after I paid via ATM transfer. When I asked a question about payment to their twitter, I get quick answer too so happy :) If… Read Full Review

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★★★★★

“Traveloka fits for company's business travel”

Written on: 12/06/2013 by onyaulia (2 reviews written)

I work as a secretary at a foreign investment company (PMA) based in Jakarta. As my boss travels a lot for business, I am always assigned to book his flights. Before I knew this service, I always found it troublesome to look for tickets from various airline websites. The previous regular travel agent changed its personnel so I had to change the way I booked those flights. Thanks to Traveloka, everything has been made easier since then. I instantly recommended the website to my friends and… Read Full Review

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★★★★★

“I love to go travel and explore many places in...”

Written on: 27/05/2013 by hikmahnuryana (4 reviews written)

I love to go travel and explore many places in Indonesia, that's why I often book a flight ticket regularly, at least once a month. I didn't go to the airport to get the ticket, but I prefer to use Traveloka to get it. Overall, I am satisfied with their service. There are no problem when I tried to book a ticket, just quick and easy procedures. I can book from everywhere, and it's really help me since I always mobile every day. Very recommended for people in Indonesia. Thanks… Read Full Review

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★★★★★

“My First Choice ”

Written on: 26/05/2013 by hanifamirudin (3 reviews written)

Every time I need to book a flight ticket, then I go to this site. Why? Because Traveloka provide all in one solution for me and many people in Indonesia. Started from searching, I can get available tickets through their search engine, and then pick one based on my need. Well, usually I choose the top one, because it's the lowest price compared to the other. Next, I just need to follow all procedures, simple procedures actually that can be done in just a minute. So, if you ask why I didn't book… Read Full Review

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★★★★★

“Excellent Flight Search Engine in Indonesia”

Written on: 26/05/2013 by aryopangestu (2 reviews written)

I really impressed with their service, fast, beautiful, and user friendly, even for a first time user. These are some words that describes about Traveloka. First, I've never seen a clean and good design of websites especially for this type of service. They successful made a simple website supported with a bright mixture of colors which is "eye catching" for everyone. They also create a good structure, and easy to use for all users. There are many information and "How to" to help me and people… Read Full Review

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