Website is a Sham

Traveloka - www.traveloka.com
★★★☆☆
3.2
57.0% of users recommend this

Howe65's review of Traveloka - www.traveloka.com

“Website is a Sham”

★☆☆☆☆

written by Howe65 on 26/04/2017

1. Made a reservation SIN/VTE via BKK 3RD 23/4/2017 on TG and return leg VTE/SIN on VN via HAN on 25/4/2017 with "Refundable" status on both legs.

2. My meeting schedule was changed so I cancelled the trip and requested for the refund. Request was confirmed approved via email on 22/4/2017.

3. 3 Emails received from Traveloka on 23/4/2017 saying no refund was payable as cancellation is higher than the refund.

4. I refuted the emails and demanded my rights to be addressed or subject themselves to a criminal complaint filed against them for misleading and deceiving users of their services.

5. I suggest all complainants get together and take them to task and uphold consumer rights.

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