query on flight information

★★★★☆
3.7 / 5
71.6% of users recommend this

Reganf326's review of TravelUp www.travelup.co.uk

★★★☆☆

“query on flight information”

Written on: 17/07/2014 by Reganf326 (1 review written)

firstly I telephone the office to try and sort out my query, at the end of the call I did not feel I had a positive enough response therefore I felt the need to email. I have had a positive response back from my email but again I do not feel that my query has been resolved sufficiently. I would have hoped that the e-ticket originally issued would be re-issued now with the correct information and not just an email returned to me saying that meals were included in the flight.

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