Never again

★★★★☆
3.6 / 5
71% of users recommend this

Guest's review of TravelUp www.travelup.co.uk

★☆☆☆☆

“Never again”

Written on: 29/01/2014

Incompetent to the bone!
First my name was spelt wrongly and then the agent didn't give me any PNR no to check-in. I had to do it last minute (for a long distant flight). I hated it all.
But I must say they are pretty fast and cheap with the tickets. I am not complaining about that.

Replytravelup's Comment

Written on: 31/01/2014

We are sorry to hear you did not receive your ETicket with your PNR on. If you could forward your booking reference by email with the subject ReviewCentre2434127 we will be happy to look into this for you.

We look forward to hear from you.
Travel Up Customer Service Department

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