Shocking Customer Services

★★★★☆
3.7 / 5
74.0% of users recommend this

Guest's review of TravelUp www.travelup.co.uk

★☆☆☆☆

“Shocking Customer Services ”

Written on: 06/01/2014

Called earlier to try and resolve an issue I had with my return ticket. I got through to an adviser. He didn't let me finish my question started shouting and then when asked to explain why he was being so rude he put the phone down. Worst people I have ever spoke to. The flights sold are very poorly organised and the chances are that the transits will cause you problems and may even be forced to buy another ticket like I was due to them advertising and selling misleading flights.

DO NOT TRUST
DO NOT RECOMMEND

travelup "Worst company to use"

Replytravelup's Comment

Written on: 03/02/2014

We are sorry to hear you feel the service given to you was not up to the standard you expect from us. If you could kindly forward us your booking reference by email with the subject ReviewCentre 2404660 we can investigate this for you.

With warm regards from Travel Up

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