TravelStay Reviews - www.travelstay.com

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“excellence and attentive service”

Written on: 14/07/2014 by Yasmin250 (1 review written)

I would recommend Travel Stay to anyone! They went above and beyond to amend a booking mistake I had made. I was over the moon when Travel Stay negotiated with the hotel to organise a refund of my original booking and then sought to find me alternative accommodation. I cannot express my appreciation enough for Max's excellence and attentive service. I will be booking again with Travel Stay in the future!!! A big THANK YOU!… Read Full Review

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★★★★★

“EXCELLENT CUSTOMER SERVICE BY TRAVELSTAY - VERY HELPFUL!!!”

Written on: 24/06/2014 by NicolH (1 review written)

I would like to say a big THANK YOU to Max of Travelstay who turned around a problem booking at Romanos Hotel, Victoria. I had originally been pleased to book the hotel at an he incredible bargain price, but was the disappointed to be advised by Travelstay that the hotel could now not honour the stated price due to 'technical difficulties' when uploading the prices. I had already booked a London show, transport down to London, and other entertainment to celebrate my 50th birthday, so Max… Read Full Review

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★★★★★

“Cheapest prices, very fast, easy to use”

Written on: 08/09/2013

Was pleased to find this website. I found a hotel in the location I wanted very fast! Only took me 6 minutes to find the hotel, check the prices and book. Plus it was cheaper on TravelStay than the other websites I've checked, for the same hotel. Its clearly laid out, although you should check the final book page as prices are per person. Got a great deal, so I'm happy… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 02/08/2013

I found a great deal on their website and tried to book online but was told there was some problem processing the payment. When i tried to book by phone I was quoted a much higher price and they told me to ignore the website! I booked the same accommodation through a rival… Read Full Review

Maxtravelstay's Comment

Written on: 03/09/2013

Dear Sir / Madam
We are sorry to hear that you were unsatisfied. Please contact us to provide more information as we cannot understand how this could possibly have occurred: (1). The Call Centre use exactly the same website as yourselves, and prices are the same. (2) We not only price match but have lower prices on over 8500 price points! This is checked every day. We are happy to offer a £10 voucher towards any future booking if you are able to get in touch by phone or email to provide more information, We look forward to hearing from you. Thanks, Max, Senior Manager, TravelStay Customer Care

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★★★★★

“Great service”

Written on: 24/06/2013 by Roger_roger32 (1 review written)

I was really impressed with TravelStay. While not the biggest outfit on the internet, they’re without doubt the easiest I’ve encountered. I found a good offer on the site – which is clear and easy to use – then called up as I don’t like to book things online (I’m a convert now!). My call was answered quickly and the representative took me through the booking process in a friendly and efficient manner. I paid their (very reasonable) deposit and received my confirmation, which I then… Read Full Review

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★★★★☆

“Easy, efficient and cheap!””

Written on: 20/06/2013 by Leaves_aregreen (1 review written)

TravelStay had a really good selection of rooms to choose from and found me a great deal for a short stay in London. It was near where I needed to be and well within my budget. The service was quick and I had my confirmation within minutes. It literally couldn’t be easier… Read Full Review

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★☆☆☆☆

“Paid twice, travelstay.com”

Written on: 08/05/2013 by magiclashes (1 review written)

I booked a hostel for 2 nights through travelstay.com. I paid £16 online, which I believed to be the entire payment. Nowhere as I was making the booking did it say that I would have to pay more upon arrival. You can imagine my surprise when I got to the hostel to be asked to pay another £17, I repeat, NOWHERE online as I was making my payment was I warned that this was not the final payment. I feel totally robbed by travelstay. They make out that they are offering rooms for a very cheap rate… Read Full Review

Travelstay.com's Response to magiclashes's Review

Written on: 20/06/2013

Hi,

We are sorry that you feel our payment breakdown is not clear.

We do have, on our booking page, before customers enter their card details, a full breakdown of the price set out in this way:

Payment Details

Discount type SPECIAL OFFER
Nightly Price per Person £ XX.XX
No of People 2
Total (including all taxes) £ XX.XX
Deposit payable now £ XX.XX
Balance
(payable upon arrival) £ XX.XX


We do not appear to have had any contact with you regarding this matter. Please do email us and we will do all we can to resolve this matter to your satisfaction.

Thanks,

TravelStay.com

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★★★★★

“Great for Cheap Options in Central London”

Written on: 25/03/2013 by AngeMcC (2 reviews written)

I stay in London regularly, and always use TravelStay to find and book the accommodation. They consistently have the cheapest rooms on offer, even compared to my previous favourite sites, LateRooms & HostelBookers. I like the search options, particularly being able to filter by a price range, and sort by distance from centre. And I also like that they offer cashbacks for reviewing your stay, and their service too (here). Have contacted their customer support several times, about changes to… Read Full Review

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★★★★★

“very affordable and excellent place.”

Written on: 22/03/2013

-friendly staff. -ambiance simple but nice. - very tidy and clean. -in proper all things. - im satisfied and comportable while i stayed there… Read Full Review

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★★★★★

“No mess no fuss”

Written on: 18/03/2013

discounts, cashbacks, 1000 places, I like it, best booking website ever… Read Full Review

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★★★★☆

“Good customer service and the room very is very neat”

Written on: 17/03/2013

The room is good and up to standard also the customer service received was excellent. I will surely recommend the service to friends and family… Read Full Review

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★★★★☆

“fair”

Written on: 15/03/2013 by jasper2010 (1 review written)

stayed at this hotel for 2 nights me and my husband in march 2013,very basic and needs updating but apart from that a good little place to get your head down for a couple of nights, room a bit on the small side and good Engflish breakfast,over the road from kings cross train station and central for for underground,macdonalds is one side of hotel and burger king the other side and further up subway so you will not be lost for getting something to eat i would go back again… Read Full Review

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★★★★★

“The most fantastic Holiday With Travel Stay”

Written on: 15/03/2013

It was a great holiday escape with Travel stay. WE spend 7 nights and we visited most of LONDON. We had a lot of fun especially at Camden Town. I will let my family and friends know how i had booked with travel stay and what a good service we had… Read Full Review

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★★★★★

“Fantastic Site to Reserve. Highly Recommended. ”

Written on: 11/03/2013

It was a great experience to make reservation through this site. It is Very easy to understand. No hidden charges… Read Full Review

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★★★★★

“Brilliant sight always use when I visit London”

Written on: 11/03/2013

Always booked through travelstay as its quick and simple! Recommended to my friends also… Read Full Review

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★★★★★

“JOB WELL DONE”

Written on: 02/03/2013 by Stoyan (1 review written)

Once I heard, that the first Google records are not always the best. Someone who said that, would be wrong this time. After searching for "cheap hostel in London", travelstay.com was the first page to pop up. It was not the first time I looked for accomodation on-line, and sure this wasn't the last, and I have to say that seldom you can find so professional and user-friendly website. A plethora of information "served" in a way that was clear and easy to navigate. No lags, blank pages or waiting… Read Full Review

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★★★★★

“So great!”

Written on: 01/03/2013

Quick and easy! Any problems with booking a room, moreover very cheap! If you're going to visit London don't hesitate to use travelstay.com! The best way to find place to stay with a normal prices for a normal people. If you are a student you can also have some discounts :> In one word: I will always use travelstay.com One disadventage: I've tried to phone to the number in the top of page, but nice girl on the other side was very quiet and I didn't hear her :(… Read Full Review

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★★★☆☆

“Very excellent hotel ”

Written on: 01/03/2013 by Behbehko614 (1 review written)

It is our second time to spend overnight and we felt good and comfortable of the room toilet and the ambience of the hotel. Thank you and everything is perfect!… Read Full Review

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★★★★★

“Really easy to use, love the option to mix and match...”

Written on: 01/03/2013

Really easy to use, love the option to mix and match rooms with no fuss. Very clear. :)… Read Full Review

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★★★☆☆

“Hotel booking”

Written on: 01/03/2013

Although i have used Travelstay quite a few times and i find it to be a really user friendly site, however this time (and a few other times i have found that when trying to book a hotel/GH it seems to freeze which can be very frustrating, but when working its a great site… Read Full Review

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