Travel Unravel Reviews - www.travelunravel.com

★★★☆☆
3.0 / 5
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★★★★☆

“Hadn't heard of them before doing a google search for...”

Written on: 13/01/2014

Hadn't heard of them before doing a google search for airfares, but would certainly use them again. Friendly, pleasant, and professional… Read Full Review

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★★★★☆

“Good service great prices”

Written on: 12/01/2014

Fantastic prices and unexpectedly good service from Travel Unravel. I will be back. Most appreciative that you guys made a fantastic holiday happen over December, my last minute planning notwithstanding. Thank you. I will recommend you guys to friends and family… Read Full Review

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★☆☆☆☆

“rip off”

Written on: 11/01/2014

Having read reviews I just wondered whether they have any connection with TravelRepublic and its ilk.Seems very faliliar to me,take payment then alter details to obtain flights at price which produces maximum profit for them.Booked flights and paid with TravelRepublic,then fight times were changed to increase journey time by 23 hours!!!I was offered chance to cancel and refund but it took my MP and Financial Ombudsman over 18 months to get my cash back!!!Incidentally Credit Card Company did not… Read Full Review

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★★★★★

“No complaints ”

Written on: 07/01/2014

I was also worried after reading some of the complaints on here, So decided to try a few of the local travel agents to see if the could get anywhere near the price, I was prepared to pay £50-60 over the price quoted by travel-unravel for peace of mind but they were all hundreds over the price so i decided to bight the bullet and go for it, I did the booking on line and shortly after i received a confirmation e-mail to say payment had gone through, Three our four hours later i received a phone… Read Full Review

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★★★★★

“Great customer service”

Written on: 27/12/2013 by Monica_1234 (1 review written)

I was a bit nervous about buying with them because of bad reviews but I risked it because of the better fare they offered me. My agent,  found an excellent flight for me to New Zealand, which is not easy, was extremely patient with me, he called me, gave me all the information and although I was very nervous and not too friendly at times, he never lost his good and friendly attitude. He got me the ticket issued fast, which was very important to me. I'm very greatful to him. … Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY”

Written on: 23/12/2013 by rebel-uk (1 review written)

Contacted this company to book 4 flights to Orlando, I was quoted a price which was competitive, I agreed to book the flights and was told that before I could pay I would have to send an email with the names of the persons travelling, I was assured that once recived they would telephone me back within 5 minutes. Having sent the email immediately I waited and I waited !!!!! after 3 days I contacted them by telephone again and was not offered any apology but was informed that the flights were no… Read Full Review

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★☆☆☆☆

“DO NOT BOOK WITH THIS COMPANY”

Written on: 12/12/2013

DO NOT book with this company!!!! After 3 days and a catalogue of errors and appalling customer service I am now left without any flights. I received a number of quotes with different company's however Travel Unravel were quoting the best deal in terms of dates, number of stops, total travel time and price. I advised I would like to book the flight if they could send the quote through to me so I could check the details. After 3 days and me chasing and calling 2-3 times a day they are now… Read Full Review

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★★★★★

“great job”

Written on: 10/12/2013

Great company and excellent services. They sorted out my visas for australia,Free of Cost ! Will come back again!… Read Full Review

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★★★★★

“Helpful Company”

Written on: 24/11/2013

A very helpful company who always find the solution to my travel requirements. I have used this company many times and can highly recommend them. He is always very polite and helpful… Read Full Review

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★★★★★

“Helpful Company”

Written on: 22/11/2013 by stephenrogers456 (1 review written)

A very helpful company who always find the solution to my travel requirements. I have used this company many times and can highly recommend them. He is always very polite and helpful… Read Full Review

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★☆☆☆☆

“The worst!!”

Written on: 31/08/2013 by anastasia151236 (1 review written)

I have been travelling to Australia for 16 years and this has got to be the worst company I have had the misfortune to deal with. Once they have your booking they have done with you. In 2012 I travelled to OZ with them . There was a schedule change and they never notified me so I arrived at the airport and my plane had gone. They said I could have £100 as compensation and sent me a voucher stating that if I booked with them this year they would take the £100 off my fare. When I phoned… Read Full Review

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★☆☆☆☆

“BEWARE! DO NOT NOT GO NEAR!”

Written on: 21/08/2013

ZERO STARS (not an option though). My partner and I booked flights through travel unravel then did not recieve tickets. After constant calling and not being contacted back we finally got through to someone willing to talk to us. And this is when the blatant lying to our faces began. We were constantly made to believe the tickets were booked and given all sorts of reasons why they had not been emailed. After numerous calls we finally called the air-line who informed us that no tickets existed… Read Full Review

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★☆☆☆☆

“I had a horrible experience with these people, just...”

Written on: 11/08/2013

I had a horrible experience with these people, just like others i was thugged off my money. The tickets never came through for 4 days despite false reassurances after prolonged stress and agony of my phone call not being answered. Very rude and unprofessional staff tried to pin it on me saying i didn't pay on time. Having all the correspondance proof and time of payment proof, when i challenged them and cancelled my ,so called booked flights which were sold to me but there was no record of… Read Full Review

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★★★★☆

“They provided what they promised ”

Written on: 10/08/2013 by cherrysherry1 (1 review written)

Booked our flights going to Australia , we were sent the conformation straight away and e tickets after 3 days , price was very good as compared to expensive prices everywhere , Nigel was good with his services and called us when he promised . Look forward for booking with them if the manage to find another good price for us… Read Full Review

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★☆☆☆☆

“HORRIBLE!”

Written on: 07/08/2013 by MK1234 (1 review written)

got told every day that i would get the ticket but till right before my flight i got NO ticket!! so stressful not worth it. asking for a refund hopefully will get that. PLEASE dont buy from them!!… Read Full Review

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★☆☆☆☆

“It's probably better book with the airlines directly ,...”

Written on: 31/07/2013

It's probably better book with the airlines directly , they promise a good deal but never mentioning the add ons that come with it. I've flown many times with Korean air and there's always accommodation provided by the airlines for overnight stays at Seoul for the next day transit, on this occasion with travel unravel they wanted to charge us for accommodation that's normally part of the package. The worse part is after we payed for the tickets they then said we needed to pay for hotels which… Read Full Review

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★★★★☆

“Agent Review”

Written on: 19/07/2013

Trevor did an excellent job of assisting me in securing the flight schedule I wanted. He listened & supported all of my needs. Maggie Williams… Read Full Review

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★☆☆☆☆

“Please keep away!!!”

Written on: 16/07/2013

I really do not know where to start with this review. My whole experience with Travel Unravel from start to finish has been horrendous. Over the course of seven days we have been lied to again and again and again by your representatives. At a time when we are planning a wedding 4,000 miles away this has turned out to be the most stressful part by some distance. So let me begin. On Monday 24th June, my fiancée got in touch with one of the sales staff who offered us 2 return flights from… Read Full Review

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★☆☆☆☆

“Untrustworthy ”

Written on: 01/07/2013

Travel Unravel are by far the most untrustworthy people I have ever had the misfortune to come in contact with, they lie about prices to get you locked then they either raise their prices gradually or they claim that there has been some form of communication and that the tickets are no longer available (AFTER TAKING ALL OF YOUR CAR DETAILS). I don't have one positive thing to say about them, their telephone staff have terrible attitudes and have NO customer service skills. Pathetic liars, all… Read Full Review

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★☆☆☆☆

“DO NOT BOOK WITH TRAVELUNRAVEL!!!!!”

Written on: 21/06/2013 by HRoche (1 review written)

My partner and I booked flights with Travelunravel.co.uk on April 16th 2013. Flights were from London to Christchurch New Zealand. We paid £2146.00 for our flights. We received an itinerary confirmation via email on the same day. We replied that all was correct and were told everything had gone through and we would be sent the tickets. The details of what happened is below but in short - Myself and my partner are so thoroughly disappointed with the treatment we have received from Travel… Read Full Review

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