travel unravel

Travel Unravel - www.travelunravel.com
★★★★☆
4.4
88.0% of users recommend this

JoshMills8's review of Travel Unravel - www.travelunravel.com

“travel unravel ”

★☆☆☆☆

written by JoshMills8 on 13/10/2014

The people who spoke to us other phone had a polite manner most of the time, except for when they tried to ring my partner about getting some information to which he didn't have at the time and the travel agent started getting angry with my partner which I thought was disguisting.the service was very poor in terms of when we were told documents would be emailed to us such as boarding passes etc they were never emailed when they said they were going to, this involved numerous phone calls from myself and my parents whose holiday we booked as a gift on their behalf. We asked for email details to be changed so that my dad could get the travel information instead of me which was not done. Instead of being a nice gift that I bought for my parents. It became very stressful and I felt close to cancelling as it wasn't worth the hassle. I would not book with this company again nor would I recommend them to anyone else.this was booked through a Groupon voucher and I ended up paying more money than what it was worth

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