Totally Horrific! DO NOT USE

2.8 / 5
50% of users recommend this

LucilleCallaghan's review of Travel Unravel -


“Totally Horrific! DO NOT USE ”

Written on: 26/06/2014 by LucilleCallaghan (1 review written)

Never use this company- the are the worst company I have ever had the disfortune of dealing with. I have made an offical complaint via the TTA but am still waiting for my refund. My travel operator has been rude, aggressive, unkind...he promised he good get me a flight with Swiss Air to SouthAfrica, I paid him a £1,000...3 months later no flight and no money...I have phoned, emailed, asked...but nothing. Please please do not use this compnay ever.

He has avoided answering my calls, I am unable to speak to anyone else other than him, and he doesnt respond to my emails. He knew I wanted to fly home with my husband and children (take them to SA for the first time) to visit my sister as we lost our Dad in Novemeber. Despite knowing all this they have still taken my money and not supplied me with my tickets or a refund. No I cant buy new flights as they still have my £1,000.

Totally horrific, unkind and immoral....

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