My Complaint went Unanswered.

Travel Republic - travelrepublic.co.uk
★★★★☆
4.4
94.0% of users recommend this

RichT520's review of Travel Republic - travelrepublic.co.uk

“My Complaint went Unanswered.”

★★☆☆☆

written by RichT520 on 14/01/2016

We had a dreadful experience with our 'private transfer', booked through Travel Republic and provided by '2Travel' - the driver was late, had the wrong place for the pickup (we had to hunt him down in the airport), and deposited us without ceremony (or explanation) in the middle of Barcelona, nowhere near the hotel and without directions. It was massively over-priced - a taxi would have been far cheaper, or we could have got to the hotel from the airport via the Metro quite easily, and for less than a 10th of the price. My first e-mail to Travel Republic didn't even get a reply, and when I chased it I was told I had to fill in a form.

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