FAIL!!!!

Travel Republic - travelrepublic.co.uk
★★★★☆
4.4
94.0% of users recommend this

Guest's review of Travel Republic - travelrepublic.co.uk

“FAIL!!!!”

★★☆☆☆

written by on 12/10/2015

Previously I have been happy with travel Republic. This time they let us down massively. Our room was double booked and one week before we were due to leave they notified us that we had been put in a hotel 20km away on the other side of the island. Our friends were booked in the original hotel so we are separated. Travel Republic blamed another agent for the double booking but did not seem to want to own the problem even though we had booked through them. I rang them up everyday twice a day to try to resolve the problem. In the end we had to accept the alternative on their terms or not have our holiday. Very disappointing. Be very wary of booking with an agent that deals with low cost beds/holidays. Had I known I wouldn't have booked as this is the 3rd time this company have changed my hotels.

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