Written on: 08/08/2014
The information on the website is adequate and when I phone to change my choice of destination, the staff were very patient and helpful.
I would have liked to have been able to book transfers on the website, but that facility was not available. Eventually it was probably better that way as I did my own research about it was very easy to get taxis locally.
I thought that there might be a rep at the hotel but non was available, so if one is relying on reps to help organise their stay, that could be very disappointing. Therefore I think for this time I was kicky to have done my own research about the area before leaving.
Helpful things to know before purchase would be distance of airport to hotel, availability of taxis, distance of beach from hotel, are there a good choice of restaurants close by and would there be any rep to help organise site visits.
As rated by real users
" Booking for the first time with smartfares " Read More
" Poor service " Read More
" Very good online service provider " Read More
" Trip to Fuerteventura " Read More
" Easy to use, communication could be better " Read More