Flight changes

4.4 / 5
94.2% of users recommend this

Guest's review of Travel Republic - www.travelrepublic.co.uk


“Flight changes”

Written on: 11/01/2014

Booked flights and paid by credit card,some days later flight times changed to increase jouney time by 23 hours!!!!!E mail offered 3 options one of which was to cancel and receive refund,opted for this but then told that cancellation was not an option!!!Some 4 hours of phone calls ensued all logged on my itemised bill,company denied receiving any calls.Credit card company useless,my MP and Financial Ombudsman obtained refund from Barclaycard after almost 2 years and only on a technicality.I booked my flights direct with US Airlines,travelled on exact same flights as originally AND got a BETTER price,there is a moral there.BOOK DIRECT WITH AIRLINE OR AT LEAST ASK FOR A PRICE.Beware of other companies linked to TravelRepublic,remember if it seems too good to be true it probably is.Research before booking,use well established companies,get more than one price,do not impulse book.

Visit Mark Warner Holidays for Summer Sun 2017
Report this review
Summer Sun 2017 - Mark Warner