Written on: 11/01/2014
Booked flights and paid by credit card,some days later flight times changed to increase jouney time by 23 hours!!!!!E mail offered 3 options one of which was to cancel and receive refund,opted for this but then told that cancellation was not an option!!!Some 4 hours of phone calls ensued all logged on my itemised bill,company denied receiving any calls.Credit card company useless,my MP and Financial Ombudsman obtained refund from Barclaycard after almost 2 years and only on a technicality.I booked my flights direct with US Airlines,travelled on exact same flights as originally AND got a BETTER price,there is a moral there.BOOK DIRECT WITH AIRLINE OR AT LEAST ASK FOR A PRICE.Beware of other companies linked to TravelRepublic,remember if it seems too good to be true it probably is.Research before booking,use well established companies,get more than one price,do not impulse book.
As rated by our community of reviewers
" Cherry on the cake " Read More
" Still waiting for response to my complaint 4 weeks ago " Read More
" What a Holiday " Read More
" I can trust " Read More
" Good booking site " Read More