Written on: 12/12/2013 by JulianEmperor (1 review written)
Like other reviewers I have had a bad experience with Travel Republic and will NEVER book with them again. I booked a package - flight / hotel / hire car - and received all the confirmation vouchers.
However a week later I received an email to say that the hotel was no longer available and offered me a poor alternative, which I refused. I then suggested a host of other hotels I would accept, but I just received a message back that it was this one or nothing. I complained that the hotel being offered was cheaper than the one I booked but to no avail. Its a busy time of year and I didn't even have the option to cancel the hotel part of the booking and book a hotel myself, because since I made the booking all the prices have increased substantially.
I just don't understand how they can send me a confirmation receipt and accommodation voucher and then simply cancel the booking and dump me into a cheaper hotel. Its really really poor. Be warned.
As rated by our community of reviewers
" Appalling customer service " Read More
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