Written on: 05/10/2013 by jaffa10 (1 review written)
Startd to book online, half way through, when travel republic phoned and asked if we would like help booking, I said yes pleae and they took over the booking for me, and completed everything asking me questions and if was not sure they recommended, very happy with the sevice. All paperwork was easy to print out and easy to understand.
The flight number started with QS and did not state which terminal the flight was leaving from, had to phone to find out and person we spoke to did not sound convinced that they were telling me the correct terminal.
The only thing that I could not do at the time was book the insurance,
i was told I could do this at a later date. But when I tried, could not do online, tried phoning, but a guy told me he could not help and I could book my insurance with some one else - so I did. The guy did sound quite young maybe he was new, a bit more staff training I think.
But overall the service was excellent, I will definately be using Travel Republic again.
" Lovely holday " Read More
" Low Cost Holiday Customer Service " Read More
" A Really Great Service " Read More
" Sunshine staff make holiday special " Read More
" I recaeived very helpful and committed service. Nothing was too muc... " Read More
Written by Duthoit