Good but not special

★★★★☆
4.4 / 5
94.2% of users recommend this

Guest's review of Travel Republic - www.travelrepublic.co.uk

★★★☆☆

“Good but not special”

Written on: 05/10/2013

I clicked through from a hotel booking site for an hotel in Southern Germany and reserved the room specified. I later realised that there was no mention of the room grade. I contacted Travel Republic to request a mountain view and balcony. They said they couldn't guarantee it but would submit a request to the hotel. On arrival, the hotel said I had booked a basic room and had to pay a supplement for anything more. Had I realised this I would not have booked in the way I did and I am disappointed that when I phoned Travel Republic didn't take any interest in my booking and made no attempt to explain the situation.

Get Great Holidays Deals From Expedia
Report this review
Great Deals on Expedia