Written on: 23/08/2013 by hanbobs (1 review written)
Complete farce! Booked flights, hotel and transfers. Received email confirmation of everything apart from flights. Within 10 minutes of booking we rang to query our flights. We were assured that we would receive confirmation within 12 hours.
Next day, still no confirmation. Rang again and was once again assured that the flights were to be booked and to await confirmation. 10 minutes later we received an email stating that there had been a price up (PUP) on our flights of £80 and that we had to pay or lose our flights. If Travel Republic had booked the flights when we had initially phoned, we would have paid the price displayed on the website, but due a Travel Republic error, the flight prices had risen.
We were given the option of cancelling our flight booking but as we would be traveling in less than 14 days, we were not entitled to a refund on our hotel or transfers. This would have left us severely out of pocket. We will not be using Travel Republic again in future.
" Good customer service " Read More
" Do not use Despegar.com " Read More
" Looking forward to booking again " Read More
Written by stevearnaiz
" No details on fare " Read More
" SIMPLY THE BEST " Read More