my reservatu

Travel Republic - www.travelrepublic.co.uk
WRITE A REVIEW
★★★★☆
4.5 / 5
From 19454 reviews
94.6% of users recommend this

Guest's review of Travel Republic - www.travelrepublic.co.uk

★☆☆☆☆
WRITE A REVIEW

“my reservatu”

Written on: 29/11/2012

On check-in at the Hyatt the staff said our reservation had been cancelled. Eventually I spoke to the manager and was booked in (a new reservation with my credit card). He took a copy of the TravelRepublic booking documents.
When I checked out the next day the hotel again said the reservation had been cancelled by you, but accepted that I had paid you (I could show them my Amex statement on-line), and did not charge me, except for my extras.

I don't know what went wrong, but it was quite frustrating although the hotel recovered the situation
well.

Report this review

Share this page?

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account