Travel Interaction Reviews - www.travelinteraction.co.uk

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Latest Reviews

★☆☆☆☆

“DO NOT BOOK YOUR HOLIDAY THROUGH TRAVEL INTERACTION”

Written on: 20/06/2016

I booked a holiday recently through Travel Interaction, Sister Company to Broadway Travel, Querty Travel, Directline Holidays, Travel Wasp, Inspired Luxury Escapes and Holiday Deals 2 Go, all of whom, in my opinion, have poor reviews. Travel Interaction is by far the worst Travel Company I have ever booked a holiday with, useless, from start to finish. Normally, I read travel reviews before booking a holiday, unfortunately, in this instance I did not, had I done so I would have saved myself a… Read Full Review

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★☆☆☆☆

“Awful Customer Service”

Written on: 09/05/2016 by Jazlyn58 (1 review written)

I just called this company to ask what the selected dates of travel were on one of their offers. When the man told me I said we wouldn't be able to go on those dates he started to have a go at me saying that they were within the range stated. I said that was why I called because I could only go on specific dates he became rude and aggressive so I ended up hanging up on him… Read Full Review

Travelinteraction's Comment

Written on: 10/05/2016

Thank you for taking the time to offer your review. Needless to say, I am extremely disappointed to read about your experience, which in no way represents the level of customer service we expect from our team. I have tried to track down the call, but without success. If you could let me know the date, approximate time of your call, and the offer you were enquiring about, I would very much appreciate it. With sincere apologies, Jim - Travel Interaction

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★☆☆☆☆

“Deal posted on Travel Zoo”

Written on: 20/04/2016 by Hancockjv435 (1 review written)

Saw what seemed to be a good deal on Travel Zoo for a holiday from this company. Phoned immediately after receiving the email to find the deal did not exist. Only thing on offer was £150 more than what was advertised, I assume they a gave the deal to perhaps one or two people and then just offered the more expensive option. I will avoid this company in future, and shame on Travel Zoo for promoting it… Read Full Review

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★☆☆☆☆

“Stay Away from this company”

Written on: 16/04/2016 by wayneowendoyle (1 review written)

awful over priced unhelpful first and last time i will use this company if i cancel loose 850 if i change from 855 property to 460 i still have to pay 855 the flight you have to pay extra 60 each and payed 200 over for the flights if i had booked the same holiday through alpharooms or travel republic would of cost me 700 less be warned stay away don't make the same mistake as i did the customer service team are ruthless unhelpful money making c@@nts… Read Full Review

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★★★★★

“first class experience”

Written on: 19/03/2016 by 240Owen (1 review written)

Booking no problem,airport transfers sorted, seating on plane as requested. Hotels sublime, breakfasts of a very high standard. Train transfer different, seats! {no standing, train clean and on time plus a complimentary coffee } Poland is a great place to visit. SIGN ME UP FOR MORE FROM THIS COMPANY… Read Full Review

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★★★★★

“Very pleasantly surprised ”

Written on: 23/02/2016 by Sophielou77 (1 review written)

I booked a trip to Iceland for 3 nights with travel interaction and at first was very nervous. Never heard of this company before and just came across them when researching deals for the holiday. I decided to go ahead with the booking and did it with a lovely lady (sorry can't remember your name!!) on 29th Nov for the following Feb. Everything was explained clearly and my ATOL certificate and confirmation was sent through to my email fairly quickly following payment. As soon as we set off for… Read Full Review

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★★★★☆

“Three night stay in Prague”

Written on: 14/01/2016

Helpful and no fuss booking procedure, shame about charge for debit card but no different to concert add on charges. The Seven days hotel was perfect and excellent value. Keep up the good work Travelinteraction… Read Full Review

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★★★★★

“Brilliant Hoilday arrangements!”

Written on: 28/12/2015 by Jeany11 (1 review written)

Booked our Nile Cruise & a week in Hurghada off Travelzoo through Travel Interaction departing December 4th 2015. Our flight time was 9am on Monarch which was great, we had 2 nights at our luxury hotel the Old Palace(which was changed 2 days before we went as we were booked in the Sonesta Pharaoh Resort - but they'd had bad reviews on the food)which was excellent there was plenty of choice in the food which was always hot! Then we went on our cruise which was also changed from the Concerto to… Read Full Review

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★★☆☆☆

“Poor selection or poor training of staff”

Written on: 15/10/2015 by 2regular-customer (1 review written)

I made an inquiry about a holiday. The following day I rang to book the holiday to find that the price had gone up. The young man whom I dealt with couldn't give an explanation to why it had gone up. He's attitude throughout was one of indifference to making a sale or helping a customer. I rang back later on another number, but got the same person. I asked to be transferred to another sales adviser and was put on hold for a long period before the call was cleared down from the other end. The… Read Full Review

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★★★★☆

“Very Efficient”

Written on: 23/09/2015

Booked a city break to Budapest. They did all they could to accommodate my requests. Once booked they followed up my booking making sure whether I needed transfers. Holiday itinerary arrived by email without any chasing. would use again… Read Full Review

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★★☆☆☆

“Making money out of phone no and debit card ”

Written on: 23/08/2015 by sdGillespie192 (1 review written)

Although the service from the sales team is of good quality and the staff are polite and helpful the company is making extra money out of premium phone lines and charges for debit cards when othe companies don't. This will be taken into consideration when I book a trip again on a holiday promotion website if this company pops up… Read Full Review

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★☆☆☆☆

“6 night Italian holiday ”

Written on: 07/08/2015 by MartineR (1 review written)

Having reviewed a booking I made six months in advance and realising how over-priced it was and how out of the way the hotels were, I tried to cancel it but no joy. Buyers please beware!… Read Full Review

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★☆☆☆☆

“Costs”

Written on: 04/08/2015 by Trujillohq194 (1 review written)

My husband and I wanted a short "economical" break and ended up paying over £800.00 for a 3 night/4 day break in Marrakesh in February. The sales adviser did NOT listen to what I wanted at all - asked for departures from Gatwick and got Stansted Could not log in and book seats on Ryanair and had to pay £140.00 for both of us to be checked in. Checking out we were told by the Reception Desk that we were checking out a day early, definitely not requested. All I did ask was for us to check out… Read Full Review

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★★★★☆

“berlin long weekend”

Written on: 12/07/2015

No problems. Flight & hotel were in line with what we paid. Would use you again. Thank you… Read Full Review

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★★★★☆

“best price”

Written on: 19/06/2015 by Osvaldo29 (1 review written)

found the best competitive price for a package holiday. will definitely use for my next holiday. everything is sorted with a quick phone call… Read Full Review

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★★★★☆

“Job well done! ”

Written on: 13/06/2015

I booked my holiday back in January, and received an email asking how ur service was, although the service on the phone was very good, I didn't feel it right to write a review till I'd actually been on holiday ...... Everything was fantastic, everything ran smoothly.... So I will definitely consider using this company again .... Thank you !… Read Full Review

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★★★★★

“Excellent package”

Written on: 28/04/2015 by RonJude (1 review written)

Well organised from Leeds& Bradford airport all the way to Nerja hotel Efficient transport to & from malaga airport to Nerja beautiful hotel very clean and good room with a nice view… Read Full Review

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★★★★☆

“Moscow and St Petersburg 6 day holiday”

Written on: 27/04/2015

We very much enjoyed our holiday in Russia, but were surprised at the organisation considering the information we were given. In Moscow at the Intourist desk we were presented with our tickets and told where the rail station was. We then had to find our own way from the train to the Metro, having been pointed to the incorrect station to alight at. (The woman’s English was not good.) With suitcases on the Metro, this was not easy. Some of the group had difficulty walking. In St. Petersburg… Read Full Review

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★☆☆☆☆

“Why!”

Written on: 08/04/2015 by roberthalluk (1 review written)

During the booking procedure, I was not told about your apparent automatic deposit system. In fact, it came as quite a shock. I have NEVER part paid for any holiday. Therefore on booking this holiday, as I was not informed of any deposit, I thought I had paid for it all on the day I booked, only to find that I now have another bill. I am unsure of your need/agenda to do this, I guess it is to get more payments for credit/debit card transactions. It is unfair and improper, and you need to stop… Read Full Review

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★★★★★

“Pleasant knowledgable interaction”

Written on: 04/04/2015 by Nothanksyouhavetobekiddingme (1 review written)

Our agent was great, interested knowledgable and he gave me a decent set of options. Didn't feel pressured and the conversation evolved to a place we felt very happy about making a booking. No real negatives that I can recall. Thank you… Read Full Review

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