Written on: 07/08/2013
The advisor provided only a basic service, did not phone back within the time frame he promised, he claimed he was on holiday on the Saturday and had only called into the office, if this was the case why had he not handed over my enquiry to another member of the team. Despite offering to book the seats he had little knowledge of seating on the aircraft, in the end I contacted the airline myself and was able to improve our seating. I felt he couldn't be bothered with my enquiry.
As rated by our community of reviewers
" TOTALLY INCOMPETENT " Read More
" Good customer support " Read More
" Cheapoair where your dream comes true " Read More
" Excellent holiday , would definitely return ! " Read More
" SUPER CARIBEAN EXPERIENCE " Read More