Travel Center UK Reviews - www.travelcenteruk.co.uk

★★★★★
4.6 / 5
15
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Travel Center UK - www.travelcenteruk.co.uk
Travel Center UK - www.travelcenteruk.co.uk

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★☆☆☆☆

“Very bad Service”

Written on: 10/05/2015 by AdityaBaldwin (1 review written)

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I have paid for my holiday and received no documents. I have tried to contact and just get transferred from one person to another. i have had telephone call at ridiculous hours of the night. this company may wish to work 24 hrs a day but I certainly do not. This holiday was bought as a I present I shall now be trying to retrieve the money paid and i am now left having to not only tell the person they will not be going on this holiday but take up my time finding an alternative… Read Full Review

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★☆☆☆☆

“This is an unreliable greedy travel company. They will...”

Written on: 07/05/2015 by londonkhan (1 review written)

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This is an unreliable greedy travel company. They will tell lies to sell. Customers be careful. Do not buy any ticket or do any deal.London… Read Full Review

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★☆☆☆☆

“ avoid at all costs”

Written on: 09/03/2015

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These people - even their names   are false. They operate under a while range of alternative names - Esperanza Travel etc and have different websites under these names. They are charlatans with as little grasp of geography as they do of the truth. They offer flights at agreed prices, tell you all is sorted and then email you with a much higher price, having wasted your time with the result that other flights have increased in price in the meantime AVOID THESE PEOPLE LIKE THE PLAGUE… Read Full Review

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★☆☆☆☆

“Never use them again”

Written on: 28/01/2015 by Karliew118 (1 review written)

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Never dealt with such an unprofessional company and when I complained just got promised someone. Would call me back but never did I will never use again… Read Full Review

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★☆☆☆☆

“mis information given, you're just trying to get sales!!”

Written on: 20/01/2015 by Gg100 (1 review written)

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Today your agent was asked by me for details on flights Manchester to Bangkok. I wanted one stop only and he said going out 9th Feb with Eithiad via AbuDabi was 2 hrs waiting at Abudabi before onward trip to Bangkok and coming back 5 March bangkok to Manchester via Abudabi was 3 hrs wait time. Price £470. I was about to book when my husband said let's check with Skyscanner. This return flight actually was with Jet Airways and stopped twice, abudabi AND Mumbai !!! This must have wasted two… Read Full Review

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★☆☆☆☆

“Misled Quotation”

Written on: 18/01/2015 by noO'Leary339 (1 review written)

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The agent was friendly, but the estimation I was given had extra hidden charges, The Agent did not inform me on the phone and email about booking fees, which is not right, so it was very disappointing to be charged on the booking confirmation, I would not recommend them as it is not a honest way to do business, would I need to use their services, which I doubt, I will have to take this into consideration… Read Full Review

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★☆☆☆☆

“very poor service”

Written on: 30/11/2014 by zhRyan311 (1 review written)

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This company are allful {could you a stronger word but not over the internet} I have had to repeatedly phone and email to get the info needed. Ignored emails and then has ignored an email asking if they had the right address, no reply from them another phone call to them, they said had the wrong address!!. I think they are a terrible company and certainly won't be booking through them again. . Richard… Read Full Review

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★☆☆☆☆

“not happy”

Written on: 18/10/2014 by Nico223 (1 review written)

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i have not guide properly,i have charge twice for supplier fee, on the telephone conversation the agent did not told me that thare is a supplier fee and 2 % card charges… Read Full Review

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★☆☆☆☆

“Very poor experience so far”

Written on: 03/09/2014 by Alenak3 (1 review written)

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Be wary of reviews on websites and other websites- I strongly feel their employees are writing them. Onto my case- I booked a flight with them in February to Accra departing in December 2014 via Portugal. I was e-mailed in June to state they have made a change to my flight leaving me to wait an longer in Portugal to arrive much later in Accra. Recently I received an e-mail detailing another scheduled change stating I would depart Accra earlier meaning I would lose a day of holiday.. I… Read Full Review

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★☆☆☆☆

“Extra Stop Overs On flights-They Don't Tell You!!!! ”

Written on: 21/04/2014 by Dc30 (1 review written)

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Booked a transit flight from London to Accra, due to stop at Istanbul for 3 hours, each way. But what they do not tell you is that on the way back from Accra (Ghana), the plane stops at Abuja (Nigeria) for a "technical stop", before it takes off again, lands at Istanbul, (wait for 3 hours) before another plane takes you to London. So this means that I was not given the opportunity to decide whether or not I would agree to a return journey that TAKES OFFF THREE TIMES AND LANDS THREE TIMES… Read Full Review

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★☆☆☆☆

“Worst experience”

Written on: 27/02/2014

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This company has taken money from myself a single hardworking parent with two children and given me no tickets and no refund,customer service is the worst ever.Now in the hands of solicitors.Wouldnt recommend to my worst enemy.Keep well away… Read Full Review

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★☆☆☆☆

“Terrible Service - Terrible Company”

Written on: 28/01/2014

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Never have I had such hassle with a travel company, it took over a week to get ticket confirmation after paying for my flights/car. Customer service is non existent, calls are not returned and you are left chasing them for important information, when you get hold of your agent you are made to feel as if you are doing them a favour. 2 days prior to leaving I used the car hire voucher to print off my car hire documentaion only to find that the car rental had been cancelled some 4 months earlier… Read Full Review

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★☆☆☆☆

“I paid for a flight and had to cancel the second day,...”

Written on: 06/01/2014 by dudu123 (1 review written)

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I paid for a flight and had to cancel the second day, then they said I had to forfeit £200 which I agreed. I rebooked another trip from the balance and I was still left with balance of £204. For the past two months now one advisor and the person that called himself a Supervisor have been showering me with lies telling me the cheques for my refund is ready and will be posted tomorrow. I have been hearing the same story for the past two months and yet no cheque, now they have been refusing to… Read Full Review

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★☆☆☆☆

“One word, "DON'T EVEN THINK ABOUT THEM"”

Written on: 06/11/2013 by 121happy (1 review written)

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-Tried to book 3 different flights for one continuous trip for family of 4 in 8 months ahead of trip. I was given reason, because of they were offering the best price, I had to give all amount (over £4000) straight away to get that best deal. I was so stupid and I paid it. I was given two different booking references for 1st of 3 flights around one week after taking my money. ( Later, when I contact airlines, I realised that, because of two different booking references, our family were split… Read Full Review

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★☆☆☆☆

“THE WORST TRAVEL AGENCY IN ENGLAND”

Written on: 01/11/2013 by ERICCAMPOS (1 review written)

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I BOOK MY HOLIDAY FROM DEC 25 TO JAN 11, LONDON TO MANILA. I CALLED BACK THEM TO CHANGE MY RETURN DATE TO JANUARY 24 SPOKE TO RAYMOND HE SAID HE WILL CALL ME BACK IF HOW MUCH BUT HE NEVER GET BACK TO ME. I CALLED THEM AND LOOKING FOR RAYMOND, AGENT SAID HE IS NOT IN AND HE PROMISED TO CALL ME FOLLOWING MONDAY WITH THE PRICE IF HOW MUCH TO CHANGE, BUT HE DID'NT SO I CALLED THEM AGAIN AND BEEN ADVISED THAT THE AGENT WAS ON EMERGENCY LEAVE, MANAGED TO SPOKE TO RAYMOND AGAIN AND SAME DAY HE OFFERED… Read Full Review

Dudu123's Response to ERICCAMPOS's Review

Written on: 06/01/2014

You are very right, I have a similar issues and they kept lying to me that I will get my refund now they are not picking my calls anymore.

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Dudu123's Response to ERICCAMPOS's Review

Written on: 06/01/2014

Hello, Please can I get the directors number because I need to speak to him before I take any further actions as his employees lacks integrity.

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