Travel Center UK Reviews - www.travelcenteruk.co.uk

★★★★★
4.6 / 5
94% of users recommend this
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Travel Center UK - www.travelcenteruk.co.uk
Travel Center UK - www.travelcenteruk.co.uk

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★☆☆☆☆

“not happy”

Written on: 18/10/2014 by Nico223 (1 review written)

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i have not guide properly,i have charge twice for supplier fee, on the telephone conversation the agent did not told me that thare is a supplier fee and 2 % card charges… Read Full Review

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★★★★★

“PERSONAL AND ATTENTIVE SERVICE”

Written on: 18/10/2014 by JOTOFR (1 review written)

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I contacted travel center in the hope that I would receive help in locating flights with the carrier I wanted to give the additional baggage allowance and at the times and dates I preferred and at the price I hoped was achievable. Having set out what I hoped to get I was reassured by a very pleasant and helpful service assistant that he would do his best to find what I wanted.He spent quite a time sorting through the options and arrived at a package that was right for me. The attentive service… Read Full Review

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★★★★☆

“Sending the e-tickets ”

Written on: 16/10/2014 by ShiraniMendis (1 review written)

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I felt that the service was prompt and efficient. The person dealing with the e-ticket was available at his desk and was always present to deal with issues concerning delivering flight tickets to customers. This is what I liked and that is what I consider to be good customer service. They said that they would deliver the e-tickets on time. When I made enquiries yesterday, they gave a booking confirmation and stated that they would deliver the e-tickets by email. What I liked is that they… Read Full Review

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★★★★★

“Very good customer service, patient and helpful staff”

Written on: 16/10/2014 by Stiles1993 (1 review written)

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Excellent customer service… Read Full Review

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★★☆☆☆

“promises made but never kept”

Written on: 14/10/2014 by micbex (1 review written)

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One minute you are told you have a flight with a company, they should send you an email. 3 hours later no email. I phoned spoke to different agent. He promised cheaper flight by £40 to £80. He would confirm flight at the time said Company would phone back at 8.30 in morning, guess what, no phone call. I phoned again at 10.00, promises could not be made. Thank goodness still got me another flight at same price as yesterday. To top it all the agent wasn't even back in the morning, so no one… Read Full Review

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★★★★★

“Thank you - Excellent Service - Highly Recommend”

Written on: 10/10/2014 by welshlady64 (1 review written)

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My daughter originally made her flight booking with Travel Center in July. Having travelled to Mexico this Monday, on a work placement, it wasn't what she had expected and several frantic calls later we had to arrange for her to come back. Our adviser (JS) was fantastic. He fully understood the situation and started making enquiries for us with the airline she had flown with. Each time you ring you speak to the adviser who made the original booking. Can feel frustrating, if they are not… Read Full Review

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★★★★★

“Excellent Service”

Written on: 08/10/2014 by Zara1619 (1 review written)

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The travel agant dealing with my request was so kind and patient, took a time to find the best deal for me even he sorted out my seat request and special meal (diabetic) for my husband.I do highly recommend this agency and travel agent. Thxx… Read Full Review

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★★★★★

“THOMAS, best advisor you can ask for! ”

Written on: 07/10/2014 by OhKay (1 review written)

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I wouldn't purchase my tickets with anyone else. Thomas was great! He was very patient with me and my 100's of questions! He talked me through everything I needed to know and also the booking process. He waited on the phone whilst I got my email confirmation and waited for me to read and confirm everything was correct. He rang me on time the following day to confirm the seats I chose too. So on that basis, I believe Travel Center UK has out exceeded the customers expectations. That was only… Read Full Review

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★★★★★

“Most helpful travel service”

Written on: 07/10/2014 by ronbrown11 (1 review written)

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I spoke to [name removed] at Travelcentre UK who was extremely polite and most helpful sorting our flight out for myself and my wife he showed considerable patience and was very professional at all times after what I have experienced I would have no hesitation in recomending your company to my family and friends many thanks for your assistance...[name removed]… Read Full Review

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★★★★★

“great service”

Written on: 06/10/2014 by Thompson62 (1 review written)

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I would like to say that when i contacted the Travel Centre, everything was fine the rep was very helpful. He did his utmost to help me find the right type of holiday for me.and he was very polite and good mannered. I did ask the rep to hold the seats for me till i call him back in ten minutes to confirm. when i called back about 30 times withing the three hours i was kept on voice mail telling me that my call will be answered shortly. now if the office was closed it should have had a different… Read Full Review

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★★★★★

“Booking flights”

Written on: 05/10/2014 by Pompe (1 review written)

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Would like to thank the young gentleman at the end of the phone, i had called many companies to get a good deal,flying to India for the first time, this young man had the patience and good manners to call me back when my phone died, I would recommend this company to any one flying to India. He talked through all the flight details and which would be the best deal, he sent the confirmation e,ail within the time scale that he quoted me and all was correct on the reservation/booking form, there… Read Full Review

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★★★★★

“JACOB good employee”

Written on: 04/10/2014 by 482Beasley (1 review written)

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The adviser was really helpful in finding the flights and tickets i wanted for the airline i wanted and he was kind throughout the process. I would recommend him to everyone i know, cause i know he will find them a good deal for the right price. :)He gave the best possible customer service i could ask and he did all the services very promptly which i found great!… Read Full Review

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★★★★★

“Excellent Service Jacob”

Written on: 03/10/2014 by AnaCallisa (1 review written)

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Agent was the best, very friendly,welcoming and helpful. Look forward to booking my next flight with your company. Thank you… Read Full Review

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★★★★★

“VERY HAPPY CUSTOMER”

Written on: 03/10/2014 by McKinneyok266 (1 review written)

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I will definitely be using your company again. I found the staff extremely courteous, polite and helpful. The way your company beats any other researched rates was astounding. I am travelling to Cape Town South Africa for Christmas and with help of your staff I have manage to not only to get value for money but also reduced stop over time. Thank you… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 02/10/2014 by cmDouglas314 (1 review written)

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I am rarely if ever impressed with the level of customer service one receives but I can safely say that I was very happy with the assistance I received from the agent in booking flights. Not only was he courteous and prompt, but really went out of his way to secure the best deal for me. … Read Full Review

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★★★★☆

“Impressed and Relieved”

Written on: 26/09/2014 by Browne75 (1 review written)

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The agent who helped us really put great effort into getting the right price for us and it's a great relief that I don't need to shop around anymore as I know it was the right flight at the right price. Many thanks ! :)… Read Full Review

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★★★★☆

“Happy with the service”

Written on: 26/09/2014 by SkylerSkinner (1 review written)

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Spoke to Wesley and he helped me with an incredible offer that I accepted. He genuinely seemed happy to be getting me this deal. Never tried them before but will definitely call them in the future for my other flight needs… Read Full Review

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★★★★☆

“An amazing deal”

Written on: 26/09/2014 by Cierrae8 (1 review written)

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I found in the web site an amazing deal and the process to do my booking was pretty easy. After a chat with a company representative I recived a call from him to finish the process. The only reason why a don't give 5 starts is because the payment took 2 days. I strongly recomend this website and their service… Read Full Review

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★★★★★

“Excellent”

Written on: 25/09/2014 by JM03 (1 review written)

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very helpful I was impressed no more pressure… Read Full Review

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★★★★☆

“Good deal... quickly located”

Written on: 25/09/2014 by MisaelBarry (1 review written)

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Good service from the adviser. Just a delay in mailing e ticket or would give 5 stars. Most are quite helpful but had some e mail crash so the delay (explanation). happy all sorted… Read Full Review

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