Travel Center UK Reviews - www.travelcenteruk.co.uk

★★★★★
4.6 / 5
93.4% of users recommend this
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Travel Center UK - www.travelcenteruk.co.uk
Travel Center UK - www.travelcenteruk.co.uk

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Latest Reviews

★★★★★

“Wesley is the real deal!!!”

Written on: 20/08/2014 by AmirMohammed (1 review written)

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its the first time im using travel center, usually i book my flights online cuz i thought i get good deals and dont have to put up with crappy service but after calling travel center and speaking to wesley he totally changed my opinion about customer service i have never experienced such a great service from a travel agent my whole life. im telling u wesley is the real deal he is friendly,kind, straight to the point and so full of energy and he sorted out my flights, hotels and car hire for the… Read Full Review

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★★★★★

“TOP ....REX”

Written on: 17/08/2014 by AnabellaHahn (1 review written)

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I definitely voted this travel centre to the top because of the specific staff who is dealing with a world class service to their customer who is me as a first timer customer. Hopefully, this applies to all the staff through briefing or seminar but still due to some individual differences, it's difficult to find someone who is heartily dealing with their customer full of honesty,confidence and trust. At first, it's normal to feel a bit scare and uneasy to just deal this people online or on the… Read Full Review

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★★★★★

“Excellent customer service - Hats off to Joe Summers”

Written on: 15/08/2014 by Marisa2508 (1 review written)

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I´ve booked a flight about 10 days ago, with not too much time in advance from the departure date. I had found a very good Price online, however when tried to reserve it, it directed me to call Customer Service. Joe was extremely polite and profesional. He went above and beyond trying to help me and get the same rate I found online. He had to dedícate a lot of time and several phone calls until he managed to confirm me the rate I was able to afford and willing to pay. He was very nice, kind… Read Full Review

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★★★★★

“I would like to thank you very much on the...”

Written on: 13/08/2014 by Ethanl157 (1 review written)

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I would like to thank you very much on the professional manner in which you communicated and found a fantastic flight plan for our trip. will defiantly use your services again in the future… Read Full Review

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★★★★★

“Excellent service and so professional throughout ”

Written on: 11/08/2014 by 500Moody (1 review written)

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Thank you to one key ember of staff who helped me book flights ensuring I got the best package that suited my needs. Even though my preferred option was not available he reserved one flight in the hope of second becoming available and it did. He continued to keep me informed of progress and reserved two alternative flights for me just incase the other flight did not materialise. I have never used this company before but will do so from now on! I have also recommended them to friends and… Read Full Review

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★★★★☆

“Honest & Reliable”

Written on: 11/08/2014 by NAXV (1 review written)

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This colleague shone out by giving honest advice and best price from Day 1 which made me feel at ease and happy to do business with him. Very pleased with the service. Reason I haven't given 5* is only because I feel a second persons contact should be given to clients incase of emergencies whilst my agent is on a day off as one of my queens took a day to answer but if another agent had access to my file then from a customer service point of view I would've had my query resolved at first point… Read Full Review

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★★★★★

“EXCELLENT SERVICE ”

Written on: 11/08/2014 by Hall26 (1 review written)

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MY NAME IS GIOVANA SANDRA JIMENEZ DE HUNTER I WAS BOOK THE FLY TO BOLIVIA. I WILL DEFINITELY USE THIS COMPANY AGAIN & RECOMENT TO OTHERS. THE AGENT TRAVEL COLLED WAYNE WAS VERY HELPFUL AND NICE.:-)… Read Full Review

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★★★★☆

“Thank you to the team”

Written on: 10/08/2014

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One member of staff was particularly helpful as, I was making a mistake in the way that I was making payment and it took 6 hours of emails and phone calls before I realized where the problem was. This was a stressful time as my flight is in 72 hours and I'm grateful for the patience and professionalism made by the staff member! M… Read Full Review

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★★★★★

“fantastic and amazing”

Written on: 09/08/2014 by rhie (1 review written)

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Very helpful and fantastic, it take's all my worries away as both staff who assist me for my booking are very patient and fantastic, really helps me, I'll definitely recommend it to my family's and friends and definitely I'll come back and book my ticket again, Thank you… Read Full Review

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★★★★★

“FANTASTIC CUSTOMER SERVICE. ”

Written on: 06/08/2014 by Liam84 (1 review written)

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What a breath of fresh air. Booking my holiday to Thailand was made so easy, all the stress and hassle was taken away. The price was very competitive and the customer services were fantastic. A big thank you to Joshua for sorting my holiday out, I will definitely be using you again. Kind regards, Liam… Read Full Review

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★★★★★

“FANTASTIC CUSTOMER SERVICE RECIEVED FROM JOE!!!”

Written on: 05/08/2014 by Cunningham393 (1 review written)

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My name is yasmina yahiaoui and I would like to leave some feedback from my experience with travel centre UK. The advisor guided me through the payment process very quickly and had a very calm attitude towards me. He spent a lot of time with me, giving me the best and cheapest deal bundles which were very useful in the end. He made me feel very confident and relaxed. I now feel comfortable using travel centre UK as my main travel agency and was pleasantly surprised as he was brilliant. he… Read Full Review

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★★☆☆☆

“YOU MIGHT WANNA READ THIS”

Written on: 02/08/2014 by darkice (1 review written)

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I am writing this not because I am upset about my experience with Travel Center UK but I want travellers to know what might happen to them. Staffs do not call you back when they said they will, they will give you time like "after 5-10minutes" but expect nothing coz you won't get it so you have to call them back. They don't deal with one customer at a time when they put you on hold, it takes ages. The major thing that happened is my travel dates have been changed as well as the place of airport… Read Full Review

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★★★★★

“EXCELLENT CUSTOMER SERVICE FROM REX”

Written on: 01/08/2014 by TraveltoMNL (1 review written)

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Rex has made booking with TravelCenter a very good experience. He was thorough, detailed and very courteous. I was concerned because I did not receive my e-ticket. Rex made sure that I received the email and has even stayed on the line while I am checking my inbox. I am very pleased and will book with Travel Center for future international travel… Read Full Review

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★★★★★

“Excellent services....”

Written on: 27/07/2014 by eiKennedy144 (1 review written)

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Booking online was very easy... Email queries were promptly responded.. Electronic ticket was sent in 24 hours after purchase. I will definitely use this company again & recommend to others.. A very happy and satisfied customer... I think there was a sub-agent called Mabuhay Travel and I had a live chat with two of their support staff.. They were not knowledgeable of my queries and were very unprofessional...I was a bit confused because I thought I purchased my ticket from them, until my… Read Full Review

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★★★★★

“Excellent service, kept up to date with everything and...”

Written on: 22/07/2014 by clayton68 (1 review written)

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Excellent service, kept up to date with everything and very polite and informative. well done to staff… Read Full Review

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★★★★★

“Best travel Agency”

Written on: 16/07/2014 by Analyn1982 (1 review written)

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Highly recommended this travel agency, because of the well accommodated and professional agent, I appreciated the good customer service to a valued customer like me. Thank you for the time to find a great affordable prices for our airplane ticket. God bless..>>>Analyn… Read Full Review

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★★★★☆

“Service”

Written on: 13/07/2014 by McDonoughaz432 (1 review written)

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Helpful and courteous throughout, I would certainly recommend… Read Full Review

Rubyli's Comment

Written on: 15/07/2014

very good stuff to help you and nice ,
very patient to help you
and give you very good price and adivice for your flight booking

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Analyn1982's Comment

Written on: 16/07/2014

Well accommodated agent...highly recommended! Very flexible with the prices and dates of the booking...I am highly satisfied valued customer. Thanks.

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★★★★★

“agent are helpful”

Written on: 09/07/2014

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it was quite comparing to booking on line,the staff has a lot of surprises under their sleeves,and found me a cheap ticket in no time...........amazing well done… Read Full Review

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★★★★★

“Great service, very helpful and extremly short waiting...”

Written on: 07/07/2014 by ucSteele173 (1 review written)

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on the phoneline! We had originally a payment problem, but no matter it was solved in a very short time, no double booking or other headache... all this because of the extremly helpful crew on the phone ! If all the other internet agencies would work like this… Read Full Review

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★★★★★

“OBTAINING FLIGHT INFORMATION”

Written on: 07/07/2014 by bobnixon (1 review written)

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SPOKE WITH ZAC WHO WAS EXTREMELY HELPFUL AND SORTED ALL OUR QUESTIONS AND QUERIES WITH EXPERTISE AND POLITNESS. VERY PLEASED WITH THE SEVICE RECEIVED… Read Full Review

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