Tingo Reviews - www.tingo.com

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★★★★☆
4.4 / 5
87.3% of users recommend this
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★☆☆☆☆

“Dishonest customer service”

Written on: 18/02/2014 by LJGuest (1 review written)

I made a reservation through Tingo, and called to cancel. I was shy of a few hours after the cancelation period. The customer service rep at Tingo said she would escalate this to a supervisor and notify me if I would receive a refund or credit. Within 30 minutes of my phone call, I got an email saying no refund from Tingo. It seemed awfully quick, so I called the hotel myself to inquire about the refund, to discover that Tingo had never called them. It is a small property 36 rooms, and… Read Full Review

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★☆☆☆☆

“DO NOT USE TINGO IT'S DANGEROUS”

Written on: 16/02/2014 by feelraped (1 review written)

I tried to reserve a room through Tingo. I completed the information including my credit card information. When I pressed the button to reserve, some strange pop up said the hotel had changed their rates so the reservation didn't go through. It then kicked me off my search completely. I tried to call Tingo. The recording said they are open until midnight 7 days per week for calls. However, it said I must leave a message and they would get back to me. This was long before midnight. I am… Read Full Review

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★★★★★

“Hotel Reservation”

Written on: 15/02/2014 by JacquelineRoersma (1 review written)

It was really great to see that Tingo kept a close eye on our reservation, I think it was reduced 4 times for a total return of $141.00! Thanks Tingo, it was nice to know someone other than this busy professional was keeping an eye out making sure we didn't overpay. Jacqueline Roersma, Owner Broker Phantom Realty, Anthem Arizona… Read Full Review

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★★★★☆

“What a surprise.”

Written on: 06/02/2014 by Brilynmurray27 (1 review written)

This was the first time we used Tingo. Not only were all of our special requests honored. The room was great on the top floor of the Grand Lacaya in Freeport Bahamas a 4 star hotel with a great ocean view. The price was very reasonable and to recieved money back was quite a surprise. This whole event made our 50th a very memorable event… Read Full Review

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★☆☆☆☆

“Hotel Reservation Never Made”

Written on: 03/02/2014 by Quaba58 (1 review written)

My wife and I tried to use the Tingo service to get away for our 10th anniversary. We made the reservation well in advance and the money was pulled directly from our account. But on the day of Check in we were left to find out that the hotel didn't have our reservation. We tried calling Tingo customer service and we were left waiting for over 45 minutes to get in our room. Never received any apologies or acts of gratitude for them making this mistake. I am in the hospitality business and… Read Full Review

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★★★★☆

“Great way to save money”

Written on: 29/01/2014

What a great way to save money. You get a refund when the prices of your hotel goes down. The price never goes up. We have used Tingo for two years ,now. and we will continue using it… Read Full Review

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★★★★★

“Wonderful repeat experiences with Tingo”

Written on: 19/01/2014 by yvonnefrailich (1 review written)

We have used Tingo several times and saved money each time. They are open and up front about how much you will get refunded and have always done so in a timely manner without any reminders necessary. LOVED the ease of using this site and getting money back. Will definitely use Tingo again!… Read Full Review

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★★★★★

“Great Experience!”

Written on: 18/01/2014 by BostonBased (1 review written)

I am a first-time Tingo user. I was doubtful at first, but became a big fan after using it. I was going to CES in Las Vegas in 2014 and needed a safe but cheap hotel room on the strip, with monorail access. The prices on Tingo were lower than others, and the hotel names were not "hidden" until I bought, unlike other sites. In addition, the cancellation policy was liberal (up to a day or 2 before the visit), unlike other sites that give low rates but will not let you cancel without a high… Read Full Review

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★★★★★

“No-brainer”

Written on: 09/01/2014

It was great to be notified that the cost of our reservation over New Year's Eve in Las Vegas (yes, it was fabulous) went down over time, but it was really great when the lower price was what we actually paid at the Riviera Resort right on the Strip. We were tempted by Tingo's recommendations for lower-priced deals on off-Strip properties, but we were so happy that we stuck with the original reservation. We used the savings to upgrade our room and STILL paid less than we would have with the… Read Full Review

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Stkburns's Comment

Written on: 10/01/2014

Our experience was the same. We stayed at the Stratosphere and it was wonderful to get a discount and have choices offered to us. An added bonus at that hotel was the variety of food for gluten free eaters! our duaghter often gets sick on holidays from contamination with gluten but ate well on this one! Great to get a refund in January when bills are usually high!

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★☆☆☆☆

“awful”

Written on: 09/01/2014

I paid you guys the amount of $240.48 and when i did the checking out they just charge me $165, so next time i will make my reservation directly with the hotel. You guys are useless… Read Full Review

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★★★★★

“Hotel Reservation”

Written on: 29/12/2013

Easy to make hotel reservation and plus hotel refund. Will book again soon with Tingo. Highly recommend to book hotel… Read Full Review

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★★★★★

“Money back!”

Written on: 26/12/2013

i received over $100 refund as a result of booking my New York hotel room through Tingo. From now on, I'll always try to use this site to make my reservations… Read Full Review

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★★★★☆

“It worked!”

Written on: 23/12/2013

I got about $70 back on my one-night reservation at a Honolulu luxury hotel! Easy site to use. No complaints… Read Full Review

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★★★★★

“Reservations without any problems”

Written on: 23/12/2013 by acoyne (1 review written)

I was a little worried because we were going to get there very late after driving all day. What if we really didn't have a reservation? But when we arrived the hotel was waiting for us and had a very nice room ready for our three day stay. A few days before leaving I got word from TINGO that we were going to get money back on the reservation, which was a nice unexpected bonus. All in all it was a pleasant weekend trip with not a hitch about the reservations… Read Full Review

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★★★★★

“Great Deal and Great Support”

Written on: 16/12/2013 by stulg (1 review written)

I received the best hotel deal working with Tingo compared with the other options. I had a serious illness in the family and they helped me get a refund. Customer service was very nice about. I will definitely work with Tingo in the future… Read Full Review

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★★★★★

“ very well done”

Written on: 07/12/2013

tingo u r the best,, thank u, thank u...........service was great and I couldn't ask for anything better… Read Full Review

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★★★★★

“Love, Love, Love Tingo”

Written on: 25/11/2013 by puppymommj (1 review written)

I reserved 3 rooms for 2 nights for a girls weekend in Atlantic city thru Tingo. I got $239 refund back for the rooms!!! OMG it was so much fun to surprise the girls on our trip with free dinner and lunch during the trip because of the refund. I highly recommend booking with Tingo!!!!!… Read Full Review

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★★★★☆

“Saved Over $100.00 for Two Nights”

Written on: 24/11/2013 by kenviclee (1 review written)

This was my first use of Tingo to reserve a room. I picked an expensive hotel in Pasadena, California. Over the course of about two months we received notice on two occasions of a discount applied. The first for about $20.00 was no big deal. The second one, however, was $94.00 which reduced our overall reservation by almost 20% overall. That was great. Where I am not sure we benefited is on the room assigned to us. I certainly don't know the quality of all the rooms in the hotel but I do know… Read Full Review

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★★★★★

“Easy and I got a refund!”

Written on: 22/11/2013

I used Tingo to make my reservation for a room at the Plaza Hotel at the beginning of the Fremont Experience for 4 nights. What a blast! I got a beautiful clean room with a view of Fremont Street at a great price AND got a refund after the price dropped 3 times. It was so convenient as I walked out the front door and was right in the middle of all the entertainment just by walking across the street and strolling down the street. I highly recommend booking through Tingo. They did exactly what… Read Full Review

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★★★★★

“Great Value”

Written on: 21/11/2013

We were booking a suite at Mirage (Las Vegas) to use as a hospitality suite after our wedding for guests. Tingo was the cheapest at the time of booking and we ended up being refunded 3 separate times; which only added to our value in booking. The suite was great and accommodated over 20 guests. Mirage let us check in early (11 AM instead of the standard 3 PM) and didn't charge us. The staff were awesome and we enjoyed ourselves very much. Would without hesitation book again through Tingo… Read Full Review

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