Tingo Reviews - www.tingo.com

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★★★★☆
4.3 / 5
362
83% of users recommend this
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★★★★☆

“under construction”

Written on: 10/03/2015 by ohBeach456 (1 review written)

We had a plesant stay but beware of rooms over the 6th floor they are unedr consturction and redoing 11th and 12th floor until June. We were NOT made aware of it… Read Full Review

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★☆☆☆☆

“Never use site again”

Written on: 07/03/2015 by Celinak (1 review written)

I booked the hotel for 121 with taxes and fees included. I expect to the total and complete price when finishing booking the room to have no surprises on my billing statement. When i received my visa statement i was furious to see that i was charged 160. This having to be because i was charged in USD instead of CAD. If i was notified of this when i received my confirmation i would not have been this enraged. As i did look back on the site and it said in small font on the side that you may be… Read Full Review

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★★★★★

“Excellent ”

Written on: 28/02/2015 by Dinchak (1 review written)

They are great, I booked hotel thru this website and unfortunately I needed to cancel it, 2 min call and I finished, got my full tefund back, no cancelation fee, amazing, I will definitely use then in the future… Read Full Review

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★★★★★

“Exceptional staff & location!”

Written on: 05/02/2015 by 323O'Leary (1 review written)

With many hours research to find an affordable stay within close proximity to The Royal Opera House, we already had exact expectations when arriving at Kingsway Hall. My elderly Mother had no quibbles in walking 3 minutes from the tube station, 4 minutes to The Royal Opera House and just around the corner to Covent Garden for a scoff. Our expectations were exceeded by the street and entrance which turned out to be much more inviting and acceptable than Street View had lead us to believe. They… Read Full Review

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★★★★☆

“You literally can't lose!”

Written on: 02/02/2015 by 78Dugan (1 review written)

I've booked a few times on Tingo, and in my opinion you literally can't lose! If you're able to find a hotel that you're interested in, and it offer the money back guarantee; why wouldn't you give it a shot? Their pricing is inline with what others offer, so what do you have to lose? It saves you the time of keeping an eye on pricing to request a refund like you do with some of the other sites. My hotels price dropped by over 20% in the 2 months leading up to my trip. That's pretty much a… Read Full Review

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★☆☆☆☆

“Customer service non-existent after hours ”

Written on: 31/01/2015 by Dickson483 (1 review written)

We used Tingo yesterday - when we arrived at the hotel, they were having computer issues and no reservations were coming through. When we called Tingo they closed at 6. It was 930. There was no way to get confirmation. The reservation through Tingo was prepaid non-refundable. The hotel worked with us but I would not use this site unless you plan to keep all of your checkin times between 8-6, otherwise there is no customer service available… Read Full Review

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★☆☆☆☆

“No refunds despite price drop”

Written on: 10/01/2015

I booked a room 2 weeks earlier to test the price drop. Now the 2 weeks is done and I saw 2 price drop a few days ago and today and got a confirmation that I paid the lowest price. I paid 94 dollars earlier and the price drop as low as 81. Tingo doesn't pay out the refunds like they say they do. I'm so disappointed by the fact that some people get a refund but not all parties. I even recommend my friend about this website and now they made me a liar. It's not about money as you… Read Full Review

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★★★★☆

“Excelent Website”

Written on: 09/01/2015 by MckenzieMcCartney (1 review written)

Great Service and I got a refund!… Read Full Review

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★★★★★

“Unexpected refund!”

Written on: 07/01/2015 by ttBlake465 (1 review written)

It was Christmas time...I did not expect to get a refund at such a popular time of year! However, I got three emails from Tingo from Oct to December with refunds in them each time. I saved a total of 173.00 on my four night booking. I would definitely not book with anyone else when booking hotel space again!… Read Full Review

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★★★★☆

“I love the refunds! ”

Written on: 01/01/2015 by seWilkinson1946 (1 review written)

I heard about Tingo on the Today Show and decided to try it for reservations on Christmas Eve in NYC. I was very happy to receive 3 emails with price cuts prior to my trip. The refund was issued promptly to my debit card after I checked out. I did receive an offer from the hotel directly for a special discount if you made a reservation that day for a specific block of dates (including my reservation). However, I kept my Tingo reservation as the difference was not huge. Other than that, I would… Read Full Review

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★★★★★

“Tongi is the best ”

Written on: 23/12/2014 by McHughbp48 (1 review written)

Very easy site to use. Booking was quick and simple. Best of all the price drop guarantee. A. Tingo truly does refund the difference with no hassle. We recommend to all our friends and family to book through tingo. You can not go wrong… Read Full Review

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★★★★★

“No gimmick, very easy to use, very cost effective. I...”

Written on: 17/12/2014 by JoeyDean (1 review written)

No gimmick, very easy to use, very cost effective. I was hesitant at first because I had never heard of the service but I trust trip advisor so no problems ever occurred… Read Full Review

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★★★★★

“Home Away from Home”

Written on: 07/12/2014 by Flyinghigh14 (1 review written)

We do frequent travels to visit our children. I always depend on TINGO to have accommodation that is in the location that we are needing. The hotel is always clean, food adequate, staff very friendly. And the grandchildren love the pool. Thank you TINGO!… Read Full Review

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★★★★☆

“Fast refund”

Written on: 14/11/2014 by McCaffrey1988 (1 review written)

When I was unable to keep my reservation and had to cancel, my refund was credited to my account within 15 minutes ( paypal) I would use them in the future… Read Full Review

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★★★★★

“The Best Service Ever”

Written on: 11/11/2014 by Rose376 (1 review written)

I never used tingo before, before it was great they did exactly what they said, they kept me inform on every refund the was going to receive and after checking in our hotel they credit my account with the refund they promised, Great Service- I will use them again and pass the word… Read Full Review

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★★★★★

“Best "Unknown" Travel Booking Site!”

Written on: 10/11/2014 by Aimdaughtry (1 review written)

I can't say enough about TINGO, as their service is impeccable. Through two separate bookings over the last year or so, there were small glitches that came up that they took care of very well. The most recent wasn't even a glitch, I just needed to cancel one night of a two-night reservation. They did this for me and it all went off withough a hitch. I also got a refund of more than a few dollars when the price went down - this was automatically returned to the credit card I'd used. I will… Read Full Review

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★☆☆☆☆

“Worst idea ever.”

Written on: 26/10/2014

I almost cried when I got in la top find out the room I had booked for my cousins wedding had hidden fees that they expected me to pay without notifying me the two times I called to confirm.they dont work with the hotels at all. They told me I would not be able too check inn and that my confirmation number wouldn't even match there record. This website is good awful and I will recommend my clients, family, and friends not too use. … Read Full Review

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★☆☆☆☆

“Booked a room that wasn't available Beware of Tingo”

Written on: 15/10/2014 by Robertnumber78 (1 review written)

We booked a room at La Quinta Inn and Suites Rochester, Minn. we got there and there were no rooms available. Tingo did not Book us a room at all the motel did not have us listed. The manager at the motel  was great and contacted Tingo about this to transfer our booking to another motel in Rochester. They were terrible he went through a several people and spent and hour on the phone with Tingo and had no luck at all. Now the credit card company is telling me that Tingo billed us for the room… Read Full Review

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★★★★★

“best room at Bally's Las Vegas”

Written on: 15/10/2014 by tourguide (1 review written)

Showing friends from UK the sights in AZ and wanted to include Vegas as well. Tingo had the best price, and a couple of months before our travels began offered a 20% discount for the newly refurbished Jubilee Tower at Bally's. Just that was a great deal but the price went down 4 times over the next few weeks. Altogether savings were about $70 dollars for two nights. Best room I've ever had in Vegas, view of Eiffel Tower and Balloon at Paris and a side view of the Bellagio Fountain, fabulous… Read Full Review

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★★☆☆☆

“Too many re-bookings”

Written on: 10/10/2014 by AlissaMcCurdy1968 (1 review written)

As nice as it is to get the money back the number of times that my reservation was re-booked for minor price ajdustments was extremely annoying. If you have any special reservations or booking accommodations it becomes impossible for the hotel to manage for you and once you check in the hotel has no idea what you actually need. Wouldn't go through this again, the money back was not worth the hassle and number of emails… Read Full Review

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