Tingo Reviews - www.tingo.com

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★★★★☆
4.4 / 5
347
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★★★★★

“refund ”

Written on: 21/05/2013 by Glinda26 (1 review written)

I was able to get a refund last minute cancelation in Boston . The city was in lockdown due to the bombing at the marathon & the suspects on the loose The woman I spoke with was professional & kind & took care of my refund promptly that day . THANK YOU !… Read Full Review

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★★★★★

“Refund”

Written on: 21/05/2013 by williamcadden (1 review written)

I erred and Made a reservation for the then current date ( it had reverted back to that after I left the site ) and I never checked again until I arrived in Florida. THe hotel told me that there would be no refund because I was considered a No-Show Vs a one day penalty. This is in spite of the fact that we stayed at the hotel anyway. Tingo tried to get them to reverse their stance, but no luck. Imagine my surprise when they notified me that they were refunding the one day because they… Read Full Review

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★★★☆☆

“Questionable”

Written on: 21/05/2013 by Jnut1 (1 review written)

Since I haven't gone on my trip yet or gotten my refund they say is coming, it is hard to review. A little surprise they are asking right now. But sat I can tell you, they keep me well informed of my hotel price. They had no problem taking my full hotel stay up front but tell me my refund won't be refunded till after my trip. Not clear as to the why of this. Will update when I come home… Read Full Review

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★★★★★

“Best Ever ”

Written on: 21/05/2013

I could hardy believe how fast I received my refund. Tingo is the BEST ever. No hassles, No questions, etc. I'll use them from now on. Thanks Tingo… Read Full Review

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★★★★★

“Tingo works as promised”

Written on: 21/05/2013

Hard to believe in this era of scams via the web. Tingo works as promised. I will use Tingo again without doubt. … Read Full Review

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★★★★★

“Homerun on first try!”

Written on: 21/05/2013 by Scottywatt (1 review written)

Our hotel rates for a stay in San Francisco and a stay in Berkeley last fall resulted in two reductions and a lovely credit. Here's hoping that our upcoming trip nets similar results! I've mentioned Tingo to family and friends, so perhaps I'm eligible for a finder's fee… Read Full Review

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★★★★☆

“Happiness on the Central Coast”

Written on: 20/05/2013 by OverEasy (1 review written)

I was initially a bit irked at my credit card being charged when I entered into an agreement with Tingo for a weeks stay at two hotels along California's Central Coast but I reasoned the rates were good and I'd see if Tingo could/would save me money with their "money back" guarantee. Well, I was more than pleasantly surprised when the price for the second hotel (4 days - 2 suites) was reduced not once, but twice, before our trip. Well done! I'll use Tingo again in the future… Read Full Review

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★★★★★

“A must try”

Written on: 20/05/2013 by jtkacc (1 review written)

More than pleased.I travel alot and have tried all travel sites ,I'll stick with a winner TINGO… Read Full Review

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★☆☆☆☆

“Mess up in Mexico City”

Written on: 20/05/2013

Maybe Tingo cancelled my higher priced reservation and replaced it with one that was a few cents lower -- however this was a complete mystery and source of 2+ hours of confusion at the check in desk at the Ramada Aeropuerto in DF. They had 2 cancelled rezzies. I would have paid just about anything to be on my way after the first hour and and a half, but they were determined to find out what happened. It was a bit of a night-and-next-morning-mare in a hotel that had 1 receptionista and 20 people… Read Full Review

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★☆☆☆☆

“Tingo Customer Service is Sub-Par”

Written on: 20/05/2013 by HonestConsumer65 (1 review written)

When I couldn't get through to the inn I wanted to book, I booked on-line...it turns out, with Tingo. 30 minutes later, because of weather I did not know about when booking, I called the inn, together with my credit card company and they agreed to cancel the booking (over $360)for a $25 fee. I was amazed to find a charge for the $360 with Tingo. In dealing with Tingo, I talked to one service representative. When I called back an hour later, I was told that representative wasn't in that day… Read Full Review

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★★★★★

“Got my refund”

Written on: 20/05/2013 by kak0411 (1 review written)

I was very surprised to receive my refund when the price dropped 2 weeks after I booked. Had a great experience in NYC, room was great, reservation was there and everything worked out perfectly!… Read Full Review

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★★★★★

“Show Me The Money”

Written on: 20/05/2013 by conciergedujour (1 review written)

The title is only a lead in. Tingo is a major league professional outfit. You book your reservations with them. The price goes down (which it did for us....twice), Tingo makes it all work. You are credited back after your stay.Very simple, very cool. I have ventured into the referral act of letting 2 of our friends know. The refund was just a cute way of getting people to review this grand site. As Arnold always says, I'll be back… Read Full Review

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★★★★★

“Talk to Tingo”

Written on: 20/05/2013 by saraacsw (1 review written)

Excellent customer service, good communication and I have saved $133. so far and 3 months to go… Read Full Review

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★★★★☆

“Key West”

Written on: 20/05/2013 by RRNolers (1 review written)

We knew we wanted to stay at the Key West Hyatt so I researched rates on several sites. Smart Money listed Tingo as the best site for hotels. I checked out the rates and Tingo was the best rate available. We booked the room we wanted, Gulf view, 4th floor. Great room and terrific four star hotel (a glass of champaign at check in!). Although Tingo offered better rates for 'city view', and at several nearby hotels, we stuck with the Gulf view room we wanted. Later we received additional… Read Full Review

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★★★★★

“Unbelievable!!”

Written on: 20/05/2013 by jrweasmer (1 review written)

This was the first time I made a purchase through Tingo. Soon after I received a notification that the hotel had lowered the price for the weekend I selected, so Tingo re-reserved the room for us at the lower price, giving us a refund of almost $17 for the night. Also, later the hotel upped the price even higher than in the first place for the holiday weekend, but we were locked in at the lowest price. I will definitely check it out again. A bargain!!… Read Full Review

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★★★★★

“Better than expected Customer Service”

Written on: 20/05/2013 by Venegirl1 (1 review written)

WOW! Great customer service. Booked a hotel for the wrong date, by accident,and customer service went above and beyond to help me get it cancelled and credited back from the hotel! AWESOME! … Read Full Review

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★★★★★

“Easy Money Back!”

Written on: 13/05/2013 by gmtdb (2 reviews written)

I recently received money back on a hotel I booked in San Francisco. The daily rate dropped twice before my check in data and the best part is I received the refund automatically. I will definitely be using this site again… Read Full Review

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★★★★★

“Such a Time Saver!”

Written on: 13/05/2013

As a busy mom I don't have a whole lot of time to search and compare websites for the best rates. I've booked with Tingo several times now for my family trips and love the convenience and peace of mind knowing I will be getting the best rates without spending much time planning. I've already gotten money back for 2 of my trips so far! Definitely will keep on using them again!… Read Full Review

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★★★★★

“no more price watching!”

Written on: 10/05/2013 by pbfoot (2 reviews written)

I often go to new york to visit family, and the prices at hotels there are always changing. If you book with orbitz and you pay attention, the price might change and you MIGHT get a refund. With tingo, that's all automatic! I've gotten a couple of emails so far to let me know that I would have had to pay more if I had waited to book, so I'm confident that tingo is watching the price of the hotel for me. It's just one less thing to worry about. Who has time to keep checking the price of a hotel… Read Full Review

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★☆☆☆☆

“What Tingo Says is Not What Tingo Does”

Written on: 25/03/2013

We booked a Paris hotel room through Tingo and they flooded my inbox with wonderful assurances and confirmation numbers. My two children and I showed up at the hotel just before midnight (delayed flight) with the confirmation number in hand. Hotel, part of the Ibis chain, had no record of us. That's a nightmare with two children. Hotel found us a room. Couldn't email a question to Tingo since they don't answer emails. Had to make an international long distance call. Promised a resolution. None… Read Full Review

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