Tingo Reviews - www.tingo.com

Click here if this is your business
★★★★☆
4.4 / 5
87% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Tingo - www.tingo.com - Ask a question now

Media Gallery for Tingo - www.tingo.com

Tingo - www.tingo.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Easy to use, and price guarantee!”

Written on: 21/11/2012 by penguins (1 review written)

It was easy to use. The price guarantee was a huge boost in confidence that this was the site to make my reservations through. I'm not the most verbose person, but those were the biggest selling points for me. I'd highly recommend it to my friends. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“always win win”

Written on: 21/11/2012

I was surprised and happy having booked my hotel via Tingo. The price garantuee is reel and the payback effectively takes places without superfluous and boring paperwork, it all went very smoothly. Go on like this and never change a winning team :-)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Loving Money coming back!”

Written on: 20/11/2012

First time out with this company, within a week of booking our rooms we had a reduction. By the time we checked in we had save $66.50. I love that kind of return, wouldn't you. I have already used a second booking with them and plan to use them were ever I can. I have no complants with TINGO… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Nice to "Have a Friend"”

Written on: 20/11/2012 by TOKT (1 review written)

We planned our West Coast trip well in advance. Routinely, we received e-mails reminding us that Tingo was looking out for possible rate reductions. It was as if a friend was looking out for us. In most cases, Tingo re-booked us at reduced rates, so the "friend" was pretty effective. We were very happy and will do it again the next time we plan a trip… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick action!”

Written on: 19/11/2012

I was told that after my initial outlay Tingo would see about any lowering of hotel rates. After the adjustment was made, I got my money refunded promptly, without any further action on my part… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Just as they advertise”

Written on: 18/11/2012 by Sandisue (1 review written)

Found this as a new site , always leery when something sounds to good to be true. Made reservations for Orlando hotel just what was needed for our group of ladies. Booked two rooms and was notified by several e mails they were still watching. Close to our departure date received e mail that we would be refunded $119.00. Refund showed up on my credit card promptly. Will no doubt use this site again. Have recommended it to several people. I was happy with the price before we got the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Woud Use Again”

Written on: 18/11/2012

Tingo was easy to use and as mentioned, sent frequent e-mails when the price was lowered, as well as to let you know they were stil watching. I received $55. rebate after my return for my hotel in Rome… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“My experiece with Tingo was not bad. Unfortunately I...”

Written on: 17/11/2012

My experiece with Tingo was not bad. Unfortunately I can't say the same about the Hotel/Motel that they had recommended for my stay in Richland, WA. I would hope that they do better research on some of these establishments before they recommend them. After complaining about the Hotel they did refund some of the money that I had paid for the room. Because they were no more rooms available in the city at the time I was forced to stay at the Hotel… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“easy travel”

Written on: 17/11/2012

Thank You TINGO! you made finding right price/ hotel Easy!..and I will be back :)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Surprises Hotel”

Written on: 16/11/2012

Got to a lovely hotel, but workers who are not familiar with Tingo get confused and are not particularly pleased. They did have the reservation, but they don't like it. They feel like you didn't pay enough. This says Tingo is not doing enough marketing to hotels and offering classes and information to employees. Hotels sure are not doing it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Got money back!”

Written on: 16/11/2012

Made a reservation in July for a Vegas stay in September, and in late August got a rebate of $55! All my family had to pay full price, even though we all booked at the same rate on different websites (I, obviously, booked on Tingo). Would definitely book again through them. I didn't have to cancel, though, so I can't speak about them in that respect, but I did check my credit card statement and they charge you on the day you make the reservation, rather than when you check into the hotel… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Our Ireland Trip”

Written on: 16/11/2012

We just returnrd from Ireland and thanks in part to Tingo, it was a wonderful trip. We would recommend to anyone travelling to use Tingo… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“great customer service”

Written on: 16/11/2012

It was easy to make the reservations and best part was that you were updated not only when there was a price difference, but even when there wasn't a difference , they would send an email saying they are still looking into it on a regular basis. They did not leave me wondering what was going on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“saved me money”

Written on: 16/11/2012

i tried tingo and was more than happy. they really did keep me posted when my hotel price dropped. when i would get those emails it would make me happy to see them doing what they promised to do. try them out. you will not be disappointed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“our stay at traiano hotel,italy”

Written on: 16/11/2012

we booked a cruise from chivitavecchia. my travel agent said there are no hotels to stay before the cruise. i went on the internet,found tingo, they got us a room in a very nice,not too expensive hotel.before sailing,tingo negotiated a reduction of the price(twice).i advise people to get in touch with tingo to get hotel accommodations. joe gyurcsik… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible service”

Written on: 16/11/2012

Still waiting for my credit from tingo on a canceled reservation. Service agents horrendous… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tingotravelersupport's Comment

Written on: 07/12/2012

I'm sorry to hear about your experience with Tingo Traveler Support. We are committed to making sure that you have the best experience possible, and would love the opportunity to help. Please don't hesitate to contact our management team: feedback@tingo.com so that we can look into your situation further and make sure you're taken care of.

Thank you for your feedback,
Mandy
Senior Manager, Tingo Traveler Support

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“First-time users of Tingo's services”

Written on: 16/11/2012

Tingo was really easy to use. No problems with check-in or check-out and no hidden fees. They also kept us informed about our reservation and discounts as they occurred. We received our credit on our next billing statement. We definetly would use Tingo again on future bookings… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Hotel in Milan Italy ”

Written on: 16/11/2012 by discountravel (1 review written)

I reserved online, and was able to select a larger room, with breakfast. The check in and check out was smooth. The only extra I had to pay was a newly instituted city tax that went into effect September 1, 2012. The room rate dropped several times, and each time I received an update from Tingo as to the new rate, and a new reservation number, and was given an opportunity to select a different room size. I received my refund/credit on my credit card statement in a prompt manner. Completely… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“We found a lovely small Hotel in Montreal for a great...”

Written on: 15/11/2012

Tingo is a very user friendly and visually appealing site. It was easy to find an lovely and economical hotel, and on short notice! Now I am finding out that I can get a cash bonus-great! The Hotel de Paris was centrally located near Rue St Denis, and walkable to downtown Montreal. It was in a lovely old building with a high ceiling and a mural on the wall. Everything was clean and welcoming and there was a nice continental breakfast included. The only glitch was a woman in the next room… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Tingo will save you money and time!!”

Written on: 15/11/2012

Tingo was really easy to use. we were able to get money back when the price fell on our room after reservation!! We had no problems checking in, and we received our credit on our next billing statement!! Don't ever book another hotel without using Tingo first, you'll be glad you did!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview