Tingo Reviews - www.tingo.com

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★★★★☆
4.4 / 5
87% of users recommend this
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★★★★☆

“Surprises Hotel”

Written on: 16/11/2012

Got to a lovely hotel, but workers who are not familiar with Tingo get confused and are not particularly pleased. They did have the reservation, but they don't like it. They feel like you didn't pay enough. This says Tingo is not doing enough marketing to hotels and offering classes and information to employees. Hotels sure are not doing it… Read Full Review

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★★★★★

“Got money back!”

Written on: 16/11/2012

Made a reservation in July for a Vegas stay in September, and in late August got a rebate of $55! All my family had to pay full price, even though we all booked at the same rate on different websites (I, obviously, booked on Tingo). Would definitely book again through them. I didn't have to cancel, though, so I can't speak about them in that respect, but I did check my credit card statement and they charge you on the day you make the reservation, rather than when you check into the hotel… Read Full Review

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★★★★★

“Our Ireland Trip”

Written on: 16/11/2012

We just returnrd from Ireland and thanks in part to Tingo, it was a wonderful trip. We would recommend to anyone travelling to use Tingo… Read Full Review

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★★★★☆

“great customer service”

Written on: 16/11/2012

It was easy to make the reservations and best part was that you were updated not only when there was a price difference, but even when there wasn't a difference , they would send an email saying they are still looking into it on a regular basis. They did not leave me wondering what was going on… Read Full Review

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★★★★★

“saved me money”

Written on: 16/11/2012

i tried tingo and was more than happy. they really did keep me posted when my hotel price dropped. when i would get those emails it would make me happy to see them doing what they promised to do. try them out. you will not be disappointed… Read Full Review

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★★★★★

“our stay at traiano hotel,italy”

Written on: 16/11/2012

we booked a cruise from chivitavecchia. my travel agent said there are no hotels to stay before the cruise. i went on the internet,found tingo, they got us a room in a very nice,not too expensive hotel.before sailing,tingo negotiated a reduction of the price(twice).i advise people to get in touch with tingo to get hotel accommodations. joe gyurcsik… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 16/11/2012

Still waiting for my credit from tingo on a canceled reservation. Service agents horrendous… Read Full Review

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Tingotravelersupport's Comment

Written on: 07/12/2012

I'm sorry to hear about your experience with Tingo Traveler Support. We are committed to making sure that you have the best experience possible, and would love the opportunity to help. Please don't hesitate to contact our management team: feedback@tingo.com so that we can look into your situation further and make sure you're taken care of.

Thank you for your feedback,
Mandy
Senior Manager, Tingo Traveler Support

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★★★★★

“First-time users of Tingo's services”

Written on: 16/11/2012

Tingo was really easy to use. No problems with check-in or check-out and no hidden fees. They also kept us informed about our reservation and discounts as they occurred. We received our credit on our next billing statement. We definetly would use Tingo again on future bookings… Read Full Review

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★★★★★

“Hotel in Milan Italy ”

Written on: 16/11/2012 by discountravel (1 review written)

I reserved online, and was able to select a larger room, with breakfast. The check in and check out was smooth. The only extra I had to pay was a newly instituted city tax that went into effect September 1, 2012. The room rate dropped several times, and each time I received an update from Tingo as to the new rate, and a new reservation number, and was given an opportunity to select a different room size. I received my refund/credit on my credit card statement in a prompt manner. Completely… Read Full Review

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★★★★☆

“We found a lovely small Hotel in Montreal for a great...”

Written on: 15/11/2012

Tingo is a very user friendly and visually appealing site. It was easy to find an lovely and economical hotel, and on short notice! Now I am finding out that I can get a cash bonus-great! The Hotel de Paris was centrally located near Rue St Denis, and walkable to downtown Montreal. It was in a lovely old building with a high ceiling and a mural on the wall. Everything was clean and welcoming and there was a nice continental breakfast included. The only glitch was a woman in the next room… Read Full Review

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★★★★★

“Tingo will save you money and time!!”

Written on: 15/11/2012

Tingo was really easy to use. we were able to get money back when the price fell on our room after reservation!! We had no problems checking in, and we received our credit on our next billing statement!! Don't ever book another hotel without using Tingo first, you'll be glad you did!!… Read Full Review

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★★★★★

“ Great and easy!”

Written on: 15/11/2012 by MJWP (1 review written)

Tingo made reservations in Vegas an easy task for a great hotel with no hidden fees. Top that with money back! I highly recommend this site and will definitely use them again!… Read Full Review

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★★★★★

“It's Everything I Hoped”

Written on: 15/11/2012 by kkd0725 (1 review written)

I've reserved three times with Tingo. I've saved money when rates fell twice, and the rooms have always been what they advertised. No problems with check-ins or check-outs and no extra hidden fees. Use it!… Read Full Review

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★★★★★

“Saved Me Money”

Written on: 15/11/2012

Definitely worth using Tingo to make hotel reservations on hotels that they guarantee a refund if there is a price drop, especially if you can plan ahead. We got about a $25 refund on a one night hotel stay in Lake Tahoe and it was a very good price to start with. We still got the refund even though the price went back up before our stay. Also, we ended up canceling the second night and got our refund back from Tingo quickly without any hassles. … Read Full Review

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★★★★☆

“Tingo Saved Me Money”

Written on: 15/11/2012

I liked getting updates, and enjoyed hearing what I was saving. I felt Tingo helped me to get a good deal on the hotel… Read Full Review

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★☆☆☆☆

“Worst Travel Experience Ever!”

Written on: 15/11/2012

On September 30, I made a hotel reservation for October 12 through 15. I called and cancelled it on October 7. I was still charged for the reservation, and the agency listed as making the charge was tingo. I called the tingo reference telephone number. Tingo denied any involvement with my reservation, even though it was shown on my statement to have been paid for the reservation I cancelled. Tingo, expedia, hotels.com and smarttravelermedia passed me around like a volleyball, and all of… Read Full Review

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★★★★★

“Great service!”

Written on: 15/11/2012

Everything was taken care of easily and they were on top of the price changes! Ended up saving money! Thanks, Tingo… Read Full Review

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★★★★★

“Greatest Customer Service ”

Written on: 14/11/2012

Booked a hotel room in downtown Boston using Tingo on a recent 10 day trip to the New England States. They had the best price. We never expected to see any refund. When we got our email stating we were getting a $45.50 refund we were more than pleased. They kept sending emails saying they were still checking if the price would go lower, but we were already guaranteed the lower rate. How can you go wrong using Tingo - they do all the work for you… Read Full Review

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★★★★☆

“Tingo is value oriented”

Written on: 14/11/2012

We were first-time users of Tingo's services and, quite honestly, didn't know what to expect as this was meant to be an experimental exercise for us. As matters turned out, we were more than pleased with their efforts on our behalf. The fact that we could have a confirmed booking and still receive discounts up to the date of arrival was an added bonus. They also kept us informed about our reservation and discounts as they occurred. We definetly would use Tingo again on future bookings… Read Full Review

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★★★★★

“Saved a ton of money and easy to use”

Written on: 14/11/2012

I used this to book my hotel in room for my siblings and myself. Not only did we save upwards of 40 dollars, but we easily found a great hotel and got money back. I had a great experience using the site, it was easy to use, and it gave me confidence knowing that I got the best available price… Read Full Review

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