Tingo Reviews - www.tingo.com

Click here if this is your business
★★★★☆
4.3 / 5
355
85% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Tingo - www.tingo.com - Ask a question now

Media Gallery for Tingo - www.tingo.com

Tingo - www.tingo.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“they cancelled my booking”

Written on: 27/10/2015 by chelbys (1 review written)

I made a reservation as a surprise for my sister who is getting married. Last night I recieved an email saying my booking had been cancelled online. I did not cancel & I am the only person that knew the booking had been made. They were rude on the phone & told me my money was gone & to stop over exagerating. I have lost £150 & Tingo hadnt even paid the hotel. I will now have to rebook if we want to go. I am disgusted by this service & have contacted Trading standards… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Better Choices Out There than Tingo for Hotel Pricings”

Written on: 22/10/2015

The online booking agency Tingo (a subsidiary of Trip Advisor) leads you to believe that you can save money after making your initial reservation if the price of the room goes down. Surprise, the room price never dropped and is actually higher than I could have gotten from another vendor. Sure, I made a mistake, but Tingo is clever in keeping you "hooked" with emails and promises for us cheapskates. I won't use Tingo again as the price came out the same as if I'd booked the room myself with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ avoid like crazy”

Written on: 22/09/2015 by Doncaster29 (1 review written)

We booked a hotel in Dubai as a treat for mums birthday. When it was paid for, we ended up with a completely different hotel. We called immediately after checking it was the website and not our oversight. They wouldn't do anything and said to cancel the penalty was the complete fee. So we now have spent two hours getting nowhere, lost the money and are going to a hotel we absolutely did not want or booked. We asked for their UK address, didn't know it and couldn't provide. Their call centres… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Pthom's Response to Doncaster29's Review

Written on: 08/02/2016

I have had this exact experience in my first transaction with Tingo. It surely can't be good business practice to intentionally deceive your customers. I am now in email contact with both Tingo and Tripadvisor support centers (as that is the actual site I booked through). Tripadvisor have been very helpful whereas Tingo said too bad as I "changed my mind" even though they were completely deceitful and booked me into a property I would never have booked. Disgusting!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“LOVE TINGO”

Written on: 18/09/2015 by Johnnyv486 (1 review written)

I have used Tingo multiple times with no issues for travel in North America as well as Europe. Love getting money back and knowing I am getting the best rate. I would recommend trying this site for your bookings. I like it better than booking.com… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Tingo. Is. Great!”

Written on: 16/09/2015 by kdFoster72 (1 review written)

Who doesn't want convenience, the ability to cancel if necessary (for free), and the possibility of getting money back if prices go down? Everyone does! That's why I've been using Tingo for my last three trips abroad. You can't go wrong… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great site. Saved us over 70.00 on our reservation.”

Written on: 11/09/2015

This was the first time I used this site. I will definitely use it again. Every time the hotel rate dropped I received a notification. When I checked out of the hotel, the next day I was credited the difference. If you want to save money, I would recommend this site… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Reservations were cancelled but I was unaware”

Written on: 28/08/2015

Upon ariving to the motel to check in, I was informed they did not have reservations in my name. They asked "Could it possible be under a different name." I showed my confirmation number and the lady behind the desk said, "We were afraid of this". She went to another location and showed me where the reservation had been cancelled by expedia. There was nothing she could do for us as all rooms were booked. We had to locate another place to stay at the last minute. We were lucky and did find a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A Great Travel Site”

Written on: 10/08/2015 by Paytonv118 (1 review written)

While planning my first European trip, I discovered Tingo.com. Not only was I able to find some wonderful hotels and resorts, but got a refund as one of the hotels booked had a price drop. Memories Beach Hotel was fantastic hotel and to get a refund made it all the better. I would highly recommend Tingo to anyone who is looking for a great travel site that's easy to use, and has the added bonus of letting you know when a hotel has dropped it's price, then re books for you. Excellent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Easiest to use ever...”

Written on: 05/08/2015 by AVanZ (1 review written)

Tingo could not have made it easier for me...i had multiple bookings for different people at the same time in the same hotel...no problem! Loved the updates and money saved. Even changes made after original bookings were flawless.I got a refund on the multiple bookings! Thank you Tingo!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Worth it!!”

Written on: 03/08/2015 by Ashbykg101 (1 review written)

I have used this site four times to go to NYC and have been pleased each time! It is so nice not to have to be rechecking prices!! Found this on a segment of the a Today show! Have recommended it many times!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I highly recommend”

Written on: 14/07/2015 by AngelPugh292 (1 review written)

I used TINGO for three bookings this summer. Two were in Toronto, Ontario area and one was in San Jose Los Cabos, Mexico. I received re-bookings for the same room at lower prices than I originally had booked for all the hotels. On the last booking I got almost $400 back. I never had a problem at check in. I have told others about this site and have recommended it to others. I like that I don't have to go in to constantly check to see if I could get a better rate for the same hotel. Too… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great travel site! ”

Written on: 11/07/2015 by 405Long (1 review written)

I really like being able to check out hotels and book using Tingo. The money back feature is awesome and I have often received money back notifications. I love seeing that email in my in-box! I highly recommend the site. No major suggestions for improvement. It works as it should and as advertised. I love that it is affiliated with Trip Advisor because I really respect and value that site for my travels as well. As someone who travels several times a year, this is a life saver. Knowing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I felt Tingo was very helpful. Appreciated emails...”

Written on: 05/07/2015 by Warner108 (1 review written)

I felt Tingo was very helpful. Appreciated emails hotel updates regarding my travel itenerary… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst experience ever! do not use them!”

Written on: 02/07/2015 by 1981Sanchez (1 review written)

I booked a hotel through Tingo for 5 nights in vegas, I tried cancel the booking within 24 hours ( as nothing was mentioned on Tingo regards to cancellation policy)they charged me for one night and after lot of mail exchanges and standing in aur for long long waiting time on phone call my reservation was not cancelled.. total disappointment I checked on hotel website Tingo charged me nearly double what hotel was offering. worst experience! do not use Tingo..book always directly with hotel… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very Pleased! ”

Written on: 27/06/2015 by HappyTraveler1 (1 review written)

This site lives up to its advertising. It iseasy to use, and the price drop feature is a reassurance that you are getting the best deal. Have used the site several times now and it has been very reliable in hotel ratings. On one occassion, they not only told us of a price drop for our booking, but also recommended a nearby hotel with the same rating level for a substantial savings. Have recommended it to my family and will continue to use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“More holiday cocktails thanks to 2 price drops”

Written on: 21/06/2015 by MPASYD (1 review written)

Easy to use and book and 2 price drops and refunds after I finalised booking. Fantastic ! Will definitely book via tingo again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“hotel had no reservation booked for me”

Written on: 18/06/2015 by TravisR (1 review written)

Booked a room through Tingo the evening before my stay. I arrived the evening of my stay and the hotel had absolutely no record of my reservation. I advised i had already been charged. I was advised by the staff that they only have a contract with booking.com and that they had never even heard of Tingo. Fortunately they had ONE room left so i at least got a room. BUT tingo had already charged me 110.00, and i had to pay another 125.00 for the room with no reservation. I attempted to call Tingo… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“As advertised ”

Written on: 16/06/2015 by NylahStout (1 review written)

I booked a hotel room in Tokyo through Tingo. Got 2 notifications of price drops between the time I booked and my arrival in Tokyo. Would use Tingo again!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great experience”

Written on: 12/06/2015 by 143Grant (1 review written)

Easy to book. Hassle free price watching… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Happy to get money back”

Written on: 28/05/2015 by Jamiyay245 (1 review written)

This was very easy to book a hotel using the website. Getting emails when the priced dropped was great and Tingo refunded me the difference soon after. I will be using this site again to book future hotel stays… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview