Tingo Reviews - www.tingo.com

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★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Happy to get money back”

Written on: 28/05/2015 by Jamiyay245 (1 review written)

This was very easy to book a hotel using the website. Getting emails when the priced dropped was great and Tingo refunded me the difference soon after. I will be using this site again to book future hotel stays… Read Full Review

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★★★★☆

“Good experience”

Written on: 20/05/2015 by Gilberts240 (1 review written)

There are always bad and good reviews for everything, but in this case I actually only had a good experience with this site. I got the money back they promised to return if the price dropped. And the hotel was a good hotel. So thank you for good service… Read Full Review

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★★★★★

“A terrific service!”

Written on: 20/05/2015 by KinsleyMedina63 (1 review written)

Tingo takes the worry out of booking hotel rooms. Their starting prices are competitive with all of the other travel sites BUT if the price drops after you book your room they reserve a room and refund you the extra money. Recently I booked a good hotel in Vegas with them a few weeks in advance. During those few weeks the price dropped four times and I saved $140 and change over the original booking price (three nights). They credited the money back to my credit card almost before I got home… Read Full Review

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★★★★★

“Great price, price drop, great hotel”

Written on: 18/05/2015 by McMillan21 (1 review written)

I use Tingo quite often, but this was my first price drop, we stayed at a Kimpton Hotel in the Old City section of Philadelphia, the staff were great, we arrived very early from a early morning flight and without even flinching they offered a room upgrade b/c ours was not ready yet, which overlooked the historical park across the street. I like the Tingo interface, while not every hotel is available the option for the price drop keeps me coming back, and it usually the boutique hotels that are… Read Full Review

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★☆☆☆☆

“hidden charges”

Written on: 07/05/2015 by raschel (1 review written)

I booked a Hotel online,no problem til I received my charge card statement,Tingo had charged me a service fee over what I paid for at the Hotel ,trying to get a refund will never book thru them again!!!!!!… Read Full Review

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★★★★★

“Great money back with price drop”

Written on: 28/04/2015

We booked Citizen M in Amsterdam and the Four Seasons in Istanbul through Tingo. In both cases, money was refunded when the price of the room dropped. This also happened last year when I used Tingo for a couple of bookings in Europe. Four Seasons dropped over $100, but the price had gone up again by the time we arrived. Didn't matter--Tingo locks it in when it drops. Love that it happens automatically… Read Full Review

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★☆☆☆☆

“Avoid Booking With TINGO”

Written on: 25/04/2015 by gdPittman156 (1 review written)

I booked a room in Victorville, CA for one night through TINGO online. The payment was $74.33 including taxes. When I arrived the desk clerk told me that TINGO charged me $30.00 over their rate for the room. I have TINGO'S phone number but I highly doubt they will credit me anything back… Read Full Review

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★☆☆☆☆

“Hotel had no record of reservation and I was still billed”

Written on: 24/04/2015

I reserved a room in Memphis and received a confirmation number. When I got to the hotel they had no record of the reservation. They had no rooms available. When I tried to contact tingo's customer service, I found out they close at 6 o'clock. I had to find another hotel at 10 o'clock. They to add insult to injury, when I check my credit card statement, I found that I was charged for the room. When I tried to contact customer service, before 6 o'clock, all advisers were busy. I waited 5 min… Read Full Review

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★☆☆☆☆

“DO NOT TINGO”

Written on: 12/04/2015 by beccaaguilar (1 review written)

Worst customer service ever. I booked a place in Santorini Greece and they completely screwed me on it. They booked me a different hotel and then even though it said I could cancel without penalty they charged me. Do NOT use Tingo at all… Read Full Review

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★★★★★

“The best little gem out there”

Written on: 06/04/2015 by JaydinSheehan (1 review written)

So glad i found this website! It was actually in a small blurb in my InStyle magazine so I checked it out. I booked my hotel in Paris on this site and I def got money back! Something is better than nothing so i was def pleased… Read Full Review

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★★★★★

“Yess!!!”

Written on: 04/04/2015 by Mariah289 (1 review written)

This is the first time I've seen a company secure a lower bid than the initial quote. This is true customer service, instead of pocketing the money from the price reduction for themselves. Tingo also has a very considerate cancellation policy, unlike many of Tingo's competitors. Thank you Tingo!!… Read Full Review

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★★★★★

“the best prices + money back? holla!”

Written on: 22/03/2015 by ms24824 (1 review written)

I love tingo and always use it when booking rooms. There's no downside. You can also cancel if plans change… Read Full Review

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★★★★☆

“Best Location, Cheapest Price”

Written on: 11/03/2015 by Anabellew499 (1 review written)

I have used Tingo for my past 2 international trips and both times have gotten hotels in the best locations and paid way less than any other rates I have found on sites elsewhere. I have even received money back. Oe time I even got upgraded to a suite at no cost. There has been no problem with checking in and it is nice to have the hotel already paid for with no foreign transaction fees… Read Full Review

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★★★★★

“No-hassle money back refund!”

Written on: 10/03/2015 by boonchong (1 review written)

A few days after I booked the hotel, it e-mailed me on the price drop and pretty much keep track of the price difference automatically. Highly satisfactory and requires no price monitoring. Saved me $12.50, couldn't be happier… Read Full Review

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★★★★☆

“under construction”

Written on: 10/03/2015 by ohBeach456 (1 review written)

We had a plesant stay but beware of rooms over the 6th floor they are unedr consturction and redoing 11th and 12th floor until June. We were NOT made aware of it… Read Full Review

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★☆☆☆☆

“Never use site again”

Written on: 07/03/2015 by Celinak (1 review written)

I booked the hotel for 121 with taxes and fees included. I expect to the total and complete price when finishing booking the room to have no surprises on my billing statement. When i received my visa statement i was furious to see that i was charged 160. This having to be because i was charged in USD instead of CAD. If i was notified of this when i received my confirmation i would not have been this enraged. As i did look back on the site and it said in small font on the side that you may be… Read Full Review

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★★★★★

“Excellent ”

Written on: 28/02/2015 by Dinchak (1 review written)

They are great, I booked hotel thru this website and unfortunately I needed to cancel it, 2 min call and I finished, got my full tefund back, no cancelation fee, amazing, I will definitely use then in the future… Read Full Review

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★★★★★

“Exceptional staff & location!”

Written on: 05/02/2015 by 323O'Leary (1 review written)

With many hours research to find an affordable stay within close proximity to The Royal Opera House, we already had exact expectations when arriving at Kingsway Hall. My elderly Mother had no quibbles in walking 3 minutes from the tube station, 4 minutes to The Royal Opera House and just around the corner to Covent Garden for a scoff. Our expectations were exceeded by the street and entrance which turned out to be much more inviting and acceptable than Street View had lead us to believe. They… Read Full Review

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★★★★☆

“You literally can't lose!”

Written on: 02/02/2015 by 78Dugan (1 review written)

I've booked a few times on Tingo, and in my opinion you literally can't lose! If you're able to find a hotel that you're interested in, and it offer the money back guarantee; why wouldn't you give it a shot? Their pricing is inline with what others offer, so what do you have to lose? It saves you the time of keeping an eye on pricing to request a refund like you do with some of the other sites. My hotels price dropped by over 20% in the 2 months leading up to my trip. That's pretty much a… Read Full Review

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★☆☆☆☆

“Customer service non-existent after hours ”

Written on: 31/01/2015 by Dickson483 (1 review written)

We used Tingo yesterday - when we arrived at the hotel, they were having computer issues and no reservations were coming through. When we called Tingo they closed at 6. It was 930. There was no way to get confirmation. The reservation through Tingo was prepaid non-refundable. The hotel worked with us but I would not use this site unless you plan to keep all of your checkin times between 8-6, otherwise there is no customer service available… Read Full Review

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