brilliant all inclusive

On the 1st June myself, my husband and three children aged 2, 9, 10 stayed for 10 nights in Menorca at the Mestral and Llebieg apartments in Santo Tomas. This was our first holiday for about 5yrs. We booked our holiday in the Waterlooville branch with a young lady. She couldn't have been more helpful, she explained everything very well and had been to our resort a couple of weeks previously so was very knowledgeable about the island and resort. Through out our visits to the branch to make payments and ask questions all staff were very helpful especially Martina.

Our airport and flight experience was very good.

We were greeted at the airport in Menorca very promptly and our transfer was short and pleasant.

We thoroughly enjoyed our stay at Mestral and Llebieg apartments. our apartment itself was clean, bright and had everything we needed. the pool areas were always clean and staff were welcoming. We always found the food hot, fresh and varying at the breakfast and evening buffets. unfortunately the only thing that wasn't so nice was the quality of burgers and sausages at the lunch time buffet at the Mestrel bar.

My older children visited the kids club and they had a brilliant time. i also spent some time in the kids club with my 2yr old at the parent and toddler session. all the reps were very helpful and nothing was too much trouble.

The entertainments crew with prides of Tommy Tomster and Captain were absolutely amazing. Both always had smiles on thier faces, always friendly and welcoming. They both always went above and beyond to include each child.
Both are an absolute credit to Thomson.

We will defiantly be booking to go back to Menorca again and will defiantly book with Thomson.
brilliant service on all aspects of our holiday, many thanks to your company and staff that were involved.