written by crDouglas118 on 01/06/2015
I arrived to get on a plane to Verona from Birmingham having waited in a very long cue for two and a half hours. Just managing to get on flight despite arriving there 2.5 hours. Prior to flight. We arrived after a very smooth crossing and the hotel Torri del Banaco was lovely. Friendly nice food, very pleasant view of lake and a lovely family run hotel. However I was taken ill during the second night and have just been discharged four days later. There is one remaining day left of my holiday. We know a room has been vacated early and that the folks who are going home early have offered for us to have their room, and their flight on Saturday which would have are such a difference to our stay my friend h as been to ad throw t the hospital so lo sing some of her holiday. The thompsons rep has said that Thosons will not allow this to happen. Totally illogical and most unhelpful.
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