Holiday amendment fee extortion

Click here if this is your business
★★☆☆☆
2.0 / 5
24% of users recommend this
Click here if this is your business

Guest's review of Thomson Holidays www.thomson.co.uk

★★★☆☆

“Holiday amendment fee extortion”

Written on: 14/02/2014

Booked a holiday for two weeks[my wife and I] to Fuengirola in June 2014-due to a change in personal circumstances we had to change to 1 week -Thomson charge £50 per person for this =£100!! -I asked how this was justified and they just hide behind their Terms and Conditions
I have been holidaying with Thomson for many years however it seems loyalty from returning customers is not reciprocated by Thomson

We will vote with our feet for our winter holiday and each holiday after that

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review