beware off hand written reciepts

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Guest's review of Thomson Holidays www.thomson.co.uk

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“beware off hand written reciepts”

Written on: 04/02/2014

thomson dream not a bad cruise we thought,coffee making facilities taken out of the cabin day before we docked, don't they think passengers want a drink on the last morning before departure.
We bought duty free items from shop on board we were told what price the goods would be so my husband signed the hand written reciept for them that was that until we checked our final statement where we had been over charged, when we queried the price all the receptionist did was print a reciept off and said the higher price was right then walked off.
All we have been offered since coming home is a £4 voucher off our next holiday with Thomson,we would have at least think a cheque for £4 would have been better.
All the lady on the phone would keep saying was as token of good will she would offer me a voucher.

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