Just not interested

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Thomas Cook
★★☆☆☆
1.6
18.0% of users recommend this

Guest's review of Thomas Cook

“Just not interested ”

★☆☆☆☆

written by on 20/09/2017

Hi Just to let anybody booking with Thomas cook please be aware when thing go wrong they are not interested. I booked to go to a hotel in Zante this year with a family of 7 ages 13 to 62, we booked last year September time for to arrive on the 21st August this year, When we got to the hotel Meridian ( Featured in the Thomas cook book ) We where told no rooms available we had paid £4000 for 3 rooms for this family holiday. We got moved to a totally different resort and then we had to move again at the end of the holiday ( 3 times in 13 days ) I cant tell you how bad it was to be honest
But what the main problem throughout this hell of a holiday that no one from Thomas cook Management team have ever spoken to me or email me we never had contact with any rep on the Island. I currently trying to sort this out but be aware they are not interested they have are money now. So the message is don't THOMAS COOK IT you will regret it when it goes wrong ...and the only reason I am writing this review is so it will not happen to you

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