Written on: 13/08/2014 by Pattersonhw125 (1 review written)
Found out though an email to hotel i was going to in October (25th) they were actually closing on the 15th! You can imagine how annoyed i was. Went to local TC shop, seems they didnt know that an email was sent to them on 5th june, it had gone into the invoice file instead of ordinary emails?
Initially the girl was helpful in looking for alternatives for us but got fed up after we turned a few down that were not suitable.
We had to cancel holiday and are totally disappointed.
Can't seem to get help from head office they only deal in post departure not pre departure.
Totally furious and would not recommend Tc to anyone.
As rated by our community of reviewers
" Organised well and smoothly delivered travel " Read More
" Great Service " Read More
" Algarve conrad " Read More
Written by kennedy38
" Customer service is terrible " Read More
" Majestic 14 Days Europe Tour " Read More