Written on: 10/11/2013
Complained about our recent 5 night Carnival cruise on the Ecstasy to the Bahamas.
Our first cruise so we booked the best rooms called Statesroom. Directly above our room was the gym which was used all hours, even when it was supposed to be closed at 8 p.m.
Every night we were woken up by Carnival staff using the gym equipment and dropping the weights.
There is no after service from either Thomas Cook or Carnival cruises. They couldn't care less! Very poor service!
Be careful not to book a Statesroom on this liner. People should know that this Cruise line is not interested in passenger complaints.
As rated by our community of reviewers
" 6 hours on hold " Read More
" Extremely satisfied with the service " Read More
Written by dhan.inamdar
" Very helpful friendly.would definetaly book another flight with them. " Read More
" I'll use it again! " Read More
" Panoramic Europe Tour 25th July " Read More