The Wise Miser Reviews - www.thewisemiser.co.uk

★★★★☆
4.0 / 5
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Latest Reviews

★★★★★

“Hi, I would like to recommend him to anyone looking...”

Written on: 23/04/2016 by Pinko18 (1 review written)

Hi, I would like to recommend him to anyone looking for excellent customer service as he went the extra mile to find the ideal tickets for me and my husband, we were very amazed by his patience and service. We called quite late and he was very positive and very calm trying to find us tickets within our budget and also within a limited time frame. We were very satisfied by his service. His managers should be very proud of him and he should be rewarded for his excellent service Kind… Read Full Review

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★★★★★

“Booking Agent was exceptional! Thank you !”

Written on: 26/03/2016 by DenisseCurtis1977 (1 review written)

Our booking agent should definitely be promoted to a managerial position! I cannot praise him enough for his kindness, patience and high professionalism. My partner who dealt with him is not the easiest person to deal with (understatement of the year) and he replied to the endless queries and requests in a very calm and professional manor without any irritation. He managed to book a flight for my family on the dates we wanted and for about £800 cheaper than all the other travel agents we had… Read Full Review

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★★★★★

“Speechless”

Written on: 08/02/2016 by Jayda332 (1 review written)

Didn't think I would find any cheaper flighs, let alone one with the ideal baggage allowance, but through Wise Miser I got both, well under my budget. … Read Full Review

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★★★★★

“Flight Booking”

Written on: 04/02/2016 by tracy.cronje (1 review written)

The young man who I spoke to was very competent and courteous. He found the information I needed with no problem and booked my ticket with no fuss. I received the emails I should have quickly… Read Full Review

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★★★★☆

“very friendly and efficiently.”

Written on: 26/01/2016 by cuGustafson265 (1 review written)

very friendly and efficiently… Read Full Review

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★☆☆☆☆

“Disgraceful”

Written on: 14/01/2016 by Gray108 (1 review written)

Booked a flight for the agreed fee , paid the deposit , price went up the next day and the price went up a week later. Will never use The WISEMISER AGAIN… Read Full Review

Thewisemiserteam's Comment

Written on: 18/01/2016

Dear Mr./Ms Gray 108 ,

We appreciate your reviews and feedback and we take it positively. The prices are always subject to change until the tickets are issued. Though we would love to hear from you in detail kindly email it to us using the contact us page on our website. Once we get your email we will check and revert back to you positively.

Thank you

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★★★★☆

“ticket search and booking.”

Written on: 12/01/2016 by zpSnyder499 (1 review written)

I dealt with one of your with one of your agents who very polite and helpful . All my questions and concerns were dealt with very well. … Read Full Review

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★☆☆☆☆

“DO NOT USE. CHEATS and LIARS”

Written on: 11/01/2016 by Guestreview1961 (1 review written)

I purchased a return ticket, London to Sydney, and was told the return is fully flexible and dates can be changed at no fee, subject to seat availability. I tried to change the ticket and was told by the airline that I was sold a ticket where there is a fee to change. WiseMiser failed to respond to any emails. I had to call multiple times, each time being told they would get back to me. End result, I have to pay to change the flight ticket. DO NOT USE this company … Read Full Review

Thewisemiserteam's Response to Guestreview1961's Review

Written on: 18/01/2016

Dear Mr./Ms Guest 1961 ,

We appreciate your reviews and feedback and we take it positively. The prices are always subject to change until the tickets are issued. Though we would love to hear from you in detail kindly email it to us using the contact us page on our website. Once we get your email we will check and revert back to you positively.

Thank you

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Thewisemiserteam's reply to Thewisemiserteam's Comment

Written on: 18/01/2016

Dear Mr./Ms Guest 1961 ,

We appreciate your reviews and feedback and we take it positively.You may have recived the email confirmation sent by us which states that the tickets dates can be changed free or with charge or non changable Though we would love to hear from you in detail kindly email it to us using the contact us page on our website. Once we get your email we will check and revert back to you positively.

Thank you

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★★★★★

“Excellent personalised service”

Written on: 09/01/2016 by 115Breen (1 review written)

I received excellent service from the moment contact was made through to the day after my return, at a good price. The member of staff worked hard to find the best deal for the dates I wanted with very short notice. He was warm, friendly and engaged well with me to determine my needs. He listened attentively and picked up on my concerns and responded professionally. He really made me feel like a highly valued customer and kept in contact throughout to reassure me because I was anxious due to a… Read Full Review

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★★★★★

“Outstanding customer service”

Written on: 09/01/2016

He made booking tickets to the USA very simple. He was extremely helpful, polite and patient. he went out of his way to assist me with all my queries. i would highly recommend The Wise Miser to friends and family… Read Full Review

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★★★★★

“Job done”

Written on: 08/01/2016 by oppala (1 review written)

As a review of The Wise Miser, they did all they needed to. They provided and discussed the options with us and finally booked what was needed. We have no complaint of The Wise Miser. We would book with them again. It was just a pity that the hotel fell way short of expectation… Read Full Review

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★★★★★

“I have just returned from Ghana having booked my...”

Written on: 08/01/2016 by MPBryan (1 review written)

I have just returned from Ghana having booked my flights through the Wise Miser. I must say that from my first initial discussion with the team to my last payment date and obtain receipt of my tickets the service has been impeccable. I was a little dubious in the beginning as I had never heard of the Wise Miser and wondered if I had come across a "bad sight" I had no need to be concerned they handled all my queries, worries, questions, professionally and had me comfortably reassured. Would… Read Full Review

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★★★★★

“Excellent short break in Berlin”

Written on: 08/01/2016

I found this short break by accident when I was looking for hotels in the UK. It was such a good price that I just couldn't resist and so my husband and I ended up having a lovely,unexpected,three night stay in Berlin at a lovely hotel, and with flights included, just before Christmas! The price for this was, frankly, outstanding and I would definitely recomment this company to anyone looking for a good deal! Also, Wise Miser was very helpful, getting all the documents to us in time for the… Read Full Review

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★★★★★

“He was so helpful and great advice”

Written on: 08/01/2016 by LaylaMcDonald291 (1 review written)

He was most helpful with all my requirements and helped me with all my flights… Read Full Review

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★★★★☆

“Booking flights to India ”

Written on: 07/01/2016 by GGoodwin (1 review written)

I am Gill Goodwin and i go to India to do charity work with other colleagues which we fund ourselves so its important we obtain reasonable flights. He was very helpful in selecting flights time etc and we booked them with ease at a reasonable price. Also increased luggage allowance to enable us to yake things into India Thank you … Read Full Review

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★★★★★

“the person I dealt with was polite,very helpful ,and...”

Written on: 06/01/2016 by 1987Lowe (1 review written)

the person I dealt with was very helpful to resolve air issues to the point,he contacted me at given time....already emended my other friends. Will use wise miser to book my next holidays and flights to India ....good work keep it up… Read Full Review

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★★★★★

“Brilliant time”

Written on: 06/01/2016 by Choate456 (1 review written)

Was such a nice hotel in a really good location - walking distance from loads of shops and just round the corner from a tube to anywhere else! All docs I needed were on the emails which was great, just needed to remember to print the boarding passes and we were done. Lovely mini break :)… Read Full Review

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★★★★★

“Amazing Trip to Prague with The Wise Miser”

Written on: 05/01/2016 by sxO'Brien443 (1 review written)

I would like to thank the agent for such an easy trip to Prague, the organisation was very good, when I had a problem and contacted you, your response was quick and helpful. The flight went well and the hotel was amazing, the accommodation first class, the breakfast was one of the best we had eaten in any other hotel the bedroom was clean well equipped. We had a lovely break and would be interested in other breaks organised by yourself. Many thanks … Read Full Review

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★★★★★

“Fantastic hotel at a great price.”

Written on: 04/01/2016 by BradenRomero (1 review written)

We had a fabulous time in Crete, even though it was the end of the season & many places were shutting down. We hired a car & found the roads to be easy to drive on. We also went on BBC boat trip which was excellent. Wisemiser was really helpful & provided excellent customer service, answering all of our questions & providing additional information when requested… Read Full Review

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★★★★★

“First experience”

Written on: 03/01/2016 by KingstonTraveller (1 review written)

I made an inquiry and obtained all the necessary details for the proposed trip. My numerous questions were patiently answered and I was not rushed, I felt the adviser showed care and commitment to have the necessary information to decide on the holiday. When I called back to book, this was a very smooth thorough process, although details had been provided earlier, he went through these patiently again. I will definitely go to Wiser Miser first for my next holiday and will certainly… Read Full Review

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