The Wise Miser Reviews - www.thewisemiser.co.uk

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★★★★☆
4.0 / 5
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Latest Reviews

★★☆☆☆

“India”

Written on: 08/03/2015 by Eastburnham (1 review written)

The man who answered the phone was so aggressive I put the phone down very quickly they need me more Thani need them Jim marley… Read Full Review

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★★★★★

“excellent costumer ”

Written on: 28/02/2015 by zack123 (1 review written)

Excellent costumer service by a lady from deli call centre who really helped me get a fantastic deal very helpful and polite shes highly recommend to get u good flights at a competitive prices thank u my family is happy with the deal much appreciated thank u so much xxxx… Read Full Review

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★☆☆☆☆

“Hide and seek”

Written on: 04/02/2015

It was a Saturday,looking for flight for my holiday. Found The Wise Miser online. Spoke to Ne.... , gave her all the necessary details, she said she will call me back later today. She texted me a Quote together with her direct line. At the end of the day I did not receive any call from her, so I decided to call back. Ne... said she will call me back the nexy day as this is her working weekend. More than 2 weeks gone, no call from her. In between, I try to call her but no answer. May be she… Read Full Review

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★☆☆☆☆

“£400 plus taken from my account & I did not have any...”

Written on: 28/01/2015 by DesireeSuarez (1 review written)

£400 plus taken from my account & I did not have any dealings with them… Read Full Review

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★☆☆☆☆

“Not helpful or supportive”

Written on: 29/12/2014

I have booked over the phone, I confirmed my tickets on the phone. My connection flights was confirmed with an agent. 7 Days before our holiday ended we discovered that our connection flight was different than what was communicated on the phone. They did ask me to check all spelling on flight details and they are waiting for my confirmation. I did check that everything was correct, I didn't check my last leg connection flight, because I have already confirmed it over the phone. Wise miser… Read Full Review

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★★★★★

“Good experience”

Written on: 22/10/2014 by dinky64 (1 review written)

I used the chat facility and telephone and spoke to a lovely lady. She was extremely helpful and friendly.I was searching for a flight for my 70 year old father and I didn't want a long wait between connections,she understood all of this and found the ideal flight at a super price. All of the paperwork was received via email very quickly and was as discussed...no hidden surprises with timings or fees. All in all a pleasant transaction with excellent customer service. … Read Full Review

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★★★☆☆

“Flight Bangkok”

Written on: 18/10/2014 by CamrynBreen (1 review written)

price was right. Staff seamed reluctant to furnish any further details once flight was booked ie choice of meals in flight, pre flight seat number bookings… Read Full Review

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★★★★★

“Trip to South Africa”

Written on: 09/10/2014 by Collinstw92 (1 review written)

The Wise Miser service was excellent. From initial contact on their chat line, to a follow up phone call. The person who helped me was knowledgeable, patient and efficient I received all the documents quickly and all the information was accurate. I can highly recommend Wise Miser, I shall certainly use them again… Read Full Review

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★★★★★

“Efficient thorough and Successful!!”

Written on: 07/10/2014

[name removed] was excellentand I will be calling her again today!!… Read Full Review

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★★★★★

“I needed to fly out the next day & Neha arranged it all.”

Written on: 01/10/2014 by KatrinaCalhoun (1 review written)

I needed to fly out to my home country the next day as my passport would expire in 5 days & had to get it renewed quickly & get back to UK. I had left a message on Sunday 11pm on The Wise Miser answerphone. I had a call at 9am the next day from a very pleasant and helpful lady called Neha. She looked high & low to find me a suitable seat at a very good price considering Eid is in a few days & many people are flying to spend time with family… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 30/09/2014 by sachin1701 (1 review written)

Found the customer exe Ms Neha very co-operative and helpful. She got the best deal for me though I was flying within 24 hours of my booking. Thanks to Neha and to Wise Miser. Regards, Sachin… Read Full Review

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★★★★★

“The Wise Miser - Fantastic Flight Booking”

Written on: 30/09/2014 by JJRA (1 review written)

Dear Rose, Thank you so much for all your help. Please tell your manager how helpful I found you to be. Thank you for finding the best deal with the best flight times to suit my travel criteria. I will be using your services again whenever I travel and will be recommending you to my friends. Regards John Andrews… Read Full Review

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★★★★★

“Highly recommended”

Written on: 29/09/2014 by ReyDillon (1 review written)

My flight was sorted without any problems and at an acceptable price. It was done efficiently and friendly. Im very happy i used this company which was my first experience with them. I will not hesitate to use them again. I used Malaysian airlines for the first time and it was a pleasant experience from the beginning to the end… Read Full Review

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★★★★★

“Great customer service”

Written on: 27/09/2014 by nataliei999 (1 review written)

My travel agent was extremely helpful and spent time in finding the best suitable flight for myself and my family… Read Full Review

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★★★★★

“Neha is a gem!”

Written on: 27/09/2014 by wolfi (1 review written)

Thorough research, good alternatives, excellent advice - I'll be back!… Read Full Review

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★★★★★

“Highly recommended”

Written on: 27/09/2014 by cassuk11 (1 review written)

My flight was sorted without any problems by Rahul and i was very impressed with the way he handled everything especially as he was unable to get hold of me for a while . It was done efficiently and friendly. Im very happy i used this company which was my first experience with them. I will not hesitate to use them again. I used Malaysian airlines for the first time and it was a pleasant experience from the beginning to the end… Read Full Review

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★★★★☆

“excellent customer service”

Written on: 26/09/2014 by Urquhartfs86 (1 review written)

I would just like to say the service was great and the staff provided friendly and helpful advice. Everything was explained well and bookings were made quickly. I would recommend the company to friends and family… Read Full Review

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★★★★★

“Really good service”

Written on: 26/09/2014 by KailynWhalen (1 review written)

I was very impressed with the diligence shown by the staff member who dealt with my flight. She spent a lot of time trying to accommodate my flight requests which weren't easy. She was also so polite and patient when dealing with me. She was a great representative for your company and I would certainly use you again… Read Full Review

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★★★★☆

“Have U travel to Australia or to NZ, using the...”

Written on: 25/09/2014 by 07968130260 (1 review written)

Hi air travel people ! Just let others know if you had travel to Australia or New-zealand recently using "the wisemiser Agents or the wisemiser website. Please tell us your experience and opinion of booking your holiday through the Wisemiser. Thanks ©©©®… Read Full Review

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★★★★★

“He has been an amazing travel agent! He assisted me to...”

Written on: 25/09/2014 by Marcia1234 (1 review written)

He has been an amazing travel agent! He assisted me to the fullest. I had to change my flights a few times due to health conditions and family matters but that was not a issue for him  he found the most suitable flight for me that required less changes. Since then there has been a break out of ebola in africa, I was petrified to travel. He ensure me that I could rebook at a later date as so not to lose my deposit. Im over the moon and so happy I had someone as helpful and considerate as him… Read Full Review

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