The Wise Miser Reviews - www.thewisemiser.co.uk

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★★★★☆
3.6 / 5
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Latest Reviews

★★★★★

“excellent service”

Written on: 17/09/2014 by OscarArsenault (1 review written)

Quick and helpful service from Rahul who helped me book a flight via the web chat. Competitive price, too… Read Full Review

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★★★★★

“Excellent support”

Written on: 17/09/2014 by Rag70 (1 review written)

It was a very good expierance with Rahul as Rahul handled our requirements professionally .Thanks for all support… Read Full Review

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★★★★★

“Reassuring, patient and produces the result!”

Written on: 17/09/2014 by Marjee (1 review written)

It's been a long time since I've done an international flight and lots of things have changed since then. I also have a strict budget and am flying at very high season - mid to late Dec. Jay took the time to go through all the flights, inform me of what I needed, new USA security requirements etc. He was patient, informative and provided customer service of a level which is not often found or experienced. Really pleased with the service. First time customer but will definitely use again… Read Full Review

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★★★★★

“Really Helpful and friendly”

Written on: 16/09/2014 by MohamedMaher (1 review written)

The staff member (Rose) who answered my call was very helpful, attentive and friendly. Everything was processed very promptly and she followed up my queries promptly and efficiently. John… Read Full Review

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★★★★☆

“Excellent Service from Wisemiser”

Written on: 20/08/2014 by AmrikBhogal (1 review written)

Booking my flight tickets was very present experience. I dealt with agent called Sandy and he was very professional and courteous. He send me an email to confirm the details and then confirmation of my flights… Read Full Review

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★★★★★

“FANTASTIC SERVICE ALWAYS”

Written on: 18/08/2014 by Rajinder.. (1 review written)

As on previous occasions and this time with another advisor,always helpful,polite and accomodating.Many thanks ,Wisemiser/Benz Travel … Read Full Review

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★★★★★

“prompt and excellent service”

Written on: 07/08/2014 by kaFrost159 (1 review written)

On Aug 4, 2014 you gave us this review: 4.5 /5 Professional, friendly and efficient service. Will certainly use the service again. Thank you very much … Read Full Review

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★☆☆☆☆

“Fancy having to pay 100s extra for no reason? Book...”

Written on: 06/08/2014 by tp28 (1 review written)

I bought a ticket for myself and my two daughters to go to India from them in January, I was told by a very polite travel agent called Adam that we would be allowed 46kg baggage each and we would be allowed a free change of flight if need be. Both of these claims turned out to be complete lies. The night before the flight, my daughter was checking us in on the BA website when she found out that we were only permitted 23kg each. When we called 'wisemiser' about this, there was no manager we… Read Full Review

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★★★★★

“flights”

Written on: 06/08/2014 by GeorgeHolbrook (1 review written)

friendly , helpfull and efficient, the lady who dealt with me took time to find me exactly what I was looking for would recommend… Read Full Review

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★☆☆☆☆

“Do not book! Beware of agent name JAY. Lose your money”

Written on: 30/06/2014 by Helplesspassenger (1 review written)

They are nothing but rude and dangerous. Will talk you in to make a non refundable installment and when you have , they will tell you your flights are cancelled and prices have gone up. Will yrap you on giving more money and harass you endlessly. No manners eapecially a certain agent. A non knowledgeable customer service personnel and another rude person. I ended up losing my 1000 deposit as they would not allow me use that to accomodate a single person flight in a group booking. Immeasurable… Read Full Review

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★★★★★

“very good service”

Written on: 09/05/2014

Hi I booked my flights through another company disgraceful to say the least !! , anyway I then cancelled with them , I then rang wiser miser I got a nice chap called sunny , he helped me in dealing with the rip off merchants from last booking , he was very helpful telling me how to approach them , I booked with sunny he got my flights sorted in no time even sent my e ticket before I paid in full ,he put my mind at rest , because I was a bit wary after what happened , I needn't of been wary… Read Full Review

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★☆☆☆☆

“Terrible! Awful experience, not worth the stress!”

Written on: 23/04/2014 by Stack189 (1 review written)

Awful experience! I never usually write a review, but I had such a terrible experience that I needed to. When I first booked my flight, it said that it had gone through online, and the money had left my account, however it said that there was an error and no confirmation. Nothing else. I tried to call their offices but they were closed. Once I finally got hold of them 2 days later, I was put on hold for about half an hour only to be told that the person I needed to speak with was on lunch. So… Read Full Review

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★☆☆☆☆

“Worse Service”

Written on: 10/04/2014 by Miles326 (1 review written)

I have started the chat online and suddenly they stopped responding, Closed the window and sent the request and the message came up saying your request has been cancelled. Very strange. Also the prices displayed in the website are totally different when you call them. You cannot book the tickets online. Its just a cheap trick that they show cheap price online and when you want to book they force you to call them and wont let you to proceed with the booking. When you actually call them they say… Read Full Review

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★★★★★

“Great service, would use them again...”

Written on: 17/01/2014

After booking with them and reading the reviews I was really worried I even called the airline to check we were on the flight! I should not of worried as everything was fine. I would definitely use them again the man I spoke to was really helpful giving me alternative flights that suited me better and when I emailed a few days before to ask a question they came back within 5 minutes. I had been searching for weeks for these flights as over new year and they were the cheapest I found. So if… Read Full Review

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★☆☆☆☆

“Do not book with this agent”

Written on: 21/12/2013

They are more expensive then direct book with the airline....never use it again… Read Full Review

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★☆☆☆☆

“Scam Artists”

Written on: 10/11/2013

If you read the small print you discover that all their online 'quotes' are for outbound flights only, and do not account for return. I called them today and at first they gave me a reasonable price outbound + return, at about 30% less than market value, however, the sales person then asked me to confirm the dates so I had to repeat them. This was his excuse to the some 'more typing' which was in essence market research. So I waited a minute or two on the phone, then he tells me that the price… Read Full Review

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Moezfazal's Comment

Written on: 09/03/2014

i found the same thing happened to me and SALES PERSON was taking the MICKY out of me so i asked for his name and he put the phone down, But i will get in touch with their HEAD OFFICE as it is closed now and take it fuyther

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★☆☆☆☆

“Poor service”

Written on: 03/11/2013

Called to see about a cheap advertised flight after a while on the phone waiting the quoted price was more expensive than booking direct with the airline. When I asked about the quoted cheaper flight the rude male staff member told me that it was without tax and that I was to go and book elsewhere and hung up. Poor customer service never ever calling them back and will be telling friends not to either… Read Full Review

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★☆☆☆☆

“poor poor service don't book ”

Written on: 10/10/2013

They are rude , have no customer skills what so ever, there prices are the same as booking direct. They pressure you into bookings. The list is endless never again. … Read Full Review

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★★★★★

“SUPLENDID SERVICE WITHOUT ANY TWIST OR FLAW”

Written on: 10/10/2013 by DRVINODSHARMA (1 review written)

The gentleman who dealt with my reservation and booking was honest, absolutely straight, extremely nice, decent and polite from the beginning to the end. I was provided with the best ever rock bottom fares to India.I will definitely use wisemise again for my future bookings. Without a second thought, I award them five stars. DR VINOD SHARMA… Read Full Review

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★★★★☆

“always very good”

Written on: 16/09/2013 by billybobsonofbitchshitkickingmotherhubbard (1 review written)

i was recommended wise miser by a good friend and have always been happy with their service,especially when they are open till 8pm,very easy,sometimes it can be difficult to find flights at a price you're happy with,or any seats at all i.e. near christmas and new year,but they always seem to come up with something i'm happy with.. very good service… Read Full Review

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