The Holiday Place Reviews -

3.7 / 5
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“Worst airline ever”

Written on: 02/01/2015 by Missiesgj (1 review written)

We had an excellent time in Cuba, the booking was straight forward and easy with the holiday place and cars for transfers instead of coach went smoothly but the airline used was below standard and because of that I would never book a holiday with them again, Air Europa website makes it look like a decent airline but it's like flying Ryan air for 12 hours with worse service. If the hotels and Cuba hadn't been so great it would have been a very painful journey for nothing. Go to Cuba but don't go… Read Full Review

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“After booking not much customer service.”

Written on: 28/07/2013 by Ajay_108 (1 review written)

After we had booked for Cuba, we were pretty much left to it, after they received their money. We were not advised of the local changes happening in Cuba, such as it is much busier now due to Cuban's going on holiday. In Cuba at Varadero, we didnt receive much guidance in the hotel, but the staff member on the coach was helpfule. I know you get the full breifing if you go to Havana first, but should be the same in Varadero. There was not a note indicating meeting times in Varadero, we had to… Read Full Review

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