The Holiday Place Reviews - www.holidayplace.co.uk

★★★★☆
3.7 / 5
76
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★☆☆☆☆

“Terrible Attitude and no response to complaint”

Written on: 15/03/2013

We booked our second trip to Dubai in as many years with the Holiday place after a straight forward experience in 2012. This years booking was a nightmare,we booked on specific dates and paid a deposit, they then advised we couldn't go on those dates due to no flights being available so we had to move dates. As the dates were further into June the holiday should have become much cheaper. I got an alternative quote £400 cheaper elsewhere and they refused to return our deposit even though they… Read Full Review

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★★★★★

“great trip to cuba”

Written on: 19/02/2013 by dunglez (0 reviews written)

We had a great experience on our recent trip to Cuba booked with Damien from the holiday place. He gave us great advice on the phone and in Havana rep Murphy was very efficient… Read Full Review

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★★★★★

“great travel agents”

Written on: 10/02/2013 by mickmac15 (1 review written)

we went with the holiday place to cuba in january 2013 and was a bit worried because i had not heard of them and they was quite cheap compared to the other travel companies but i need not have worried they were absolutely fantastic down to the reps in resort ,the transfers and the staff in the office would highly recommend them to everyone, GIVE THEM A TRY AND SEE… Read Full Review

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★☆☆☆☆

“IF ANYTHING GOES WRONG ITS THE CUSTOMERS FAULT!!!!”

Written on: 27/01/2013 by Meenachhokar (1 review written)

POOR CUSTOMER SERVICE NIKITA!! RUDE AND DISMISSIVE- TRANSFERS SHOULD HAVE BEEN INCLUDED BOTH WAYS AND WE GOT LANDED WITH £100 ONE WAY TRANSFER DUE TO YOUR REPS MISTAKE... WHAT HAPPENED TO CUSTOMER IS ALWAYS RIGHT?! OBVIOUSLY WE WERE NOT BELIEVED AND NO COURTESY CONTRIBUTION WAS MADE BY THIS COMPANY AS IT WAS OBVIOUS THAT THEIR REP HAD MADE AN ERROR... I SUPPOSE IF YOU THINK THAT YOUR HOLIDAYS WILL ALWYS GO PLAIN SAILING THEN GO AHEAD BUT AS WE ALL KNOW THIS IS NOT ALWAYS THE CASE!! THEY HAVE… Read Full Review

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★★★★☆

“rep and excursions in veradero cuba”

Written on: 17/11/2012

we booked a cuba holiday with Holiday Place and stayed at Havana, Trinidad and Veradero. We could not fault the reps or the hotels in Havana or Trinidad , both gave excellent service When we arrived in Veradero the Iberostar Verodero was excellent just was disappointed with our rep and excursions. we felt she didnt premote her local town and told us not to go there. she also didnt advice my husband, when he booked the deepsea fishing trip, that he might not be able to go deepsea due to windy… Read Full Review

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★★★★★

“Great knowledge and vaery good service”

Written on: 09/10/2012 by JMORFi (1 review written)

I just booked a holiday to Sharm el Sheikh with The Holiday Place, I was a bit unsure at first because all recent troubles in Egypt but travel expert Alexandra gave me really good advice and put all my worries at rest by just letting me know the huge number of brits traveling to Sharm every month. She also found a really good deal for me and right now I can't not wait, just counting the days… Read Full Review

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★★★★☆

“Thanks The Holiday Place for recommending Cuba to us”

Written on: 09/10/2012 by CheoMAR (1 review written)

We just want to send a big Thanks to The Holiday Place and specially to Damien for recommending us Cuba instead of Martinique, we were blown away by how beautiful Cuba is. We had a great time and are already thinking on going back maybe next year… Read Full Review

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★★★★★

“HELPFUL FRIENDLY STAFF WITH GREAT PRICES!!”

Written on: 09/10/2012 by Hessy (1 review written)

Booked my holiday with them to Mexico Cancun with 2 kids over the summer holiday and my experience with them was brilliant right from the booking stage!! Very friendly helpful staff (Artu) never gave up explaining every single detail with best recommendations. The hotel turned up to be the ideal one for our family and we had the best holiday of our life:)))) Definitly booking my next holiday with them again knowing that they will recommend me the best place again with fantastic prices and… Read Full Review

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★★★★★

“Great service Friendly Knowledgeble staff”

Written on: 09/10/2012 by Georgeobrien (1 review written)

I have booked three holidays with the Holiday Place now, one to Cuba, one to India and My last one was to South AFrica and I will be using them again in the future I'm sure, I have found them to be both knowledgeable and friendly, you get the impression that they really care about what they are doing and are there to help ensure that you get the most out of your expierience, I have recommended them to friends in the past who have also found this to be the case, I don't normally take the time to… Read Full Review

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★★★★★

“Fantastic India trip”

Written on: 08/10/2012 by Nj12 (1 review written)

Our second holiday booked through holiday place. I would definately recommend holiday place to everyone.Great service very helpful staff. Nm… Read Full Review

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★★★★★

“Fantastic Holiday to Cuba”

Written on: 08/10/2012 by tristan1 (1 review written)

I have recently returned from a brilliant holiday to Cuba organised by the holiday place. The consultant who booked my trip was called Peter. His knowledge of Cuba helped alot in finding the perfect way to experience the real Cuba. Me and my partner wanted to get away from the normal tourist stuff and do some real off the beaten track to get a feel of the Cuba i had imagined. The itinerary Peter put together was spot on he took care of everything. Havana was amazing and Trinidad was a real… Read Full Review

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★★★★★

“Fantastic Service Knowledgeable Just the Job!”

Written on: 08/10/2012 by Billybod78 (1 review written)

Booked a holiday with these guys to Dubai staying at the Atlantis in Dubai. Fantastic service very knowledgable and likeable on the phone and they were the cheapest I could find by miles! Reps in resort were great transfers were very good. Really couldn't complain at all. If you are looking at booking something would highly recommend them they have a newsletter thing that goes out once a week which always has lots of very enticing deals on. Can't really think about any dislikes, they were just… Read Full Review

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★★★★★

“Punta Cana was special and the holiday place too!”

Written on: 08/10/2012 by SalmonDM (1 review written)

On Saturday I arrived back home from my holiday to Punta Cana booked with The Holiday Place and my family and I are full of praise for both, Paradisus Punta Cana hotel and The Holiday Place. I'm very glad we changed our hotel as recommended by our travel agent (Nitin) as we could not fault it, the attention to detail, food and the beach were amazing. We will certainly recommend this hotel and the holiday place to our families and friends… Read Full Review

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★★★★★

“USA west coast with Holiday Place and Travelzoo was...”

Written on: 05/10/2012 by AnibalRF (1 review written)

Really recommend to anybody wanting to explore USA west coast to give it a try to a tour featured by the Holiday Place and TravelZoo, the tours was amazing, brilliant. Service was very good and all fligthts ran on time. Never heard of the holiday place before but credit to them we had a brilliant time… Read Full Review

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★★★★☆

“Good price & advice from Holiday Place + Cuba was...”

Written on: 05/10/2012 by LuisoB (1 review written)

Last week my family and I returned from Cuba were we had a brilliant time. We had lost of fun in our first ever family holiday. The Holiday Place recommendations were spot on and hotels in both Havana and Varadero were very good. Virgin flights were also good and Yordi, local rep in Varadero, was amazing… Read Full Review

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★★★★★

“WOW”

Written on: 20/09/2012 by angel76 (1 review written)

I have recently just returned from a 2 weeks holiday to St lucia. I booked this thorugh the holiday place. I am so thnakful I called them the holiday was a dream come true for me and my family. The sales advisor was spot on I wanted something child friendly yet something for us to do to. We stayed at the coconut bay which was amazing. The lady I spoke to got everything right it was child friendly and also adult friendly. She also had great knowledge of the Island which was a plus point when she… Read Full Review

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★★★★☆

“Mauritius Holiday”

Written on: 18/09/2012

Had a great packaged holiday to Mauritius reasonably priced put together by The Holiday Place. They were excellent in service and took care of everything from beginning to end. We received and great customer service from the The Holiday Place, had a fantastic holiday and would definitely book again. Visit Tamassa, Excellent Hotel - Resort… Read Full Review

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★★★★☆

“Beat the rest on price and great service”

Written on: 15/09/2012

I contacted the Holiday Place after getting numerous quotes from other agents. After a fair amount of to-ing and fro-in, I cut a deal with this lot for a trip to the Dominican Republic. After being initially interested in going to Riu Barcelo Punta Cana, my rep Alexandra came up with a few places within my budget. In the end we chose the Dreams Palm Beach Punta Cana and wow, what a lovely resort. A choice of 6 restaurants, I think, we never got bored with the food. Great thing was they don't… Read Full Review

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★★★★★

“Absolutely brilliant!”

Written on: 14/09/2012 by Harri122 (1 review written)

I recently booked my holiday to Cuba through the holiday place. The process was very simple, the advice I receceived from Hamish one of the travel advisors, was very good. The hotel we stayed at in Havana, Iberostar parque central was perfect. The Iberostar Varadero was also great. This is one of the best holidays so far! I will definatley be booking my next holiday with The Holiday Place. I would just like to finish by saying thank you to Hamish and all the staff at the holiday place… Read Full Review

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★★★★★

“Holiday of a Lifetime”

Written on: 12/09/2012 by Taggerman (1 review written)

We have just come back from a wonderful holiday in Mexico and I just wanted to praise The Holiday Place on the excellent service they have provided. We had no idea where we wanted to go and every company we spoke to just offered something out of the blue without taking the time find whether this was suitable for us. When we rang the Holiday Place the first thing I was asked was where did I go on my last holiday and what we liked about it the most. With this in hand the agent (I think… Read Full Review

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