What on earth just happened?

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cvJackson2's review of Teletext Holidays www.teletextholidays.co.uk

★☆☆☆☆

“What on earth just happened?”

Written on: 11/04/2014 by cvJackson2 (1 review written)

Booked last year with teletext, everything was pretty decent no complaints, spoke with a nice guy from London and he took around 30 minutes to find me a cracking deal, top lad. Had 5 minutes spare at work today, seen nice holiday, gave them a call but my work phone rang as soon as I connected to your call centre in India! So I hung up , during my 4 minute call to my boss your call centre has called me 11 time and left 8 voicemails?!? I actually seen the first call pop up and thought, you know what, that's quite nice of them, then bloody ten more in 3 minutes?!

Teletexthols's Comment

Written on: 16/04/2014

Hi,
Thank you for taking the time to share your recent experience with us. I am sorry to learn that you were disappointed with the service received.

We take great pride in the high standards of service provided by our team and therefore, any adverse reports are treated with the utmost importance.

If you could please email us with further details then will we will able to address the matter with the staff concerned.

Thank you for your feedback, and, once again, please accept our apologies for the inconvenience caused.

Kind regards,
Teletext Holidays

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