Super Escapes Travel Reviews - www.superescapes.co.uk

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★★★☆☆
2.9 / 5
51% of users recommend this
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★★★★☆

“hurray ”

Written on: 20/08/2014 by LiaMoore (1 review written)

We booked a holiday to Tunisia what an experience the agent was really awesome thanks alot guys… Read Full Review

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★★★★★

“best ever company ”

Written on: 20/08/2014 by LamarRichards (1 review written)

Different People have different opinion but I would reccomed this company to all.my friends… Read Full Review

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★★★★★

“Satisfaction guaranteed.”

Written on: 18/08/2014 by Johnny32323898u (1 review written)

I would use super escapes travel again staff were so very helpful no question was to much trouble and they went out of the way to get best value after booking was complete i got emails every now again to make sure everything was in good order up until we went never once was there any pressure to buy more thanks super escapes travel you helped make a real holiday… Read Full Review

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★☆☆☆☆

“nightmare”

Written on: 18/08/2014 by Maxim386 (1 review written)

Worst customer service The most stressful holiday booking experience… Read Full Review

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★★★★★

“we vote for you”

Written on: 16/08/2014 by SawyerCampbell457 (1 review written)

This is the second year running I have used Super Escapes and once again I have had no problems. I booked over the phone the operator was very helpful. All my paperwork was in order good corespondent through e-mail. Transfer was fine with help from hotel staff. All in all my holiday through Super Escapes was fine everything went smooth and price wS fantastic. Thanks for making my holiday great… Read Full Review

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★☆☆☆☆

“hell is better than superescapes”

Written on: 16/08/2014 by 492Driscoll (1 review written)

the supervisor charges us 35gbp pp (admin fee) + 30 gbp pp ( booking fee ) + 15 gbp pp (online checkin fee) + 15gbppp (atol fee) . we were 6 couples! yeah six couples. so they tried to charge 95pp * 12 = 1140 gbp in total. . book with A1 travel , onthe beach, lowcostbed. the price might be 15gbp pp more approx. but no hidden charges… Read Full Review

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Cloney's Comment

Written on: 17/08/2014

yes no hidden charges with low cost holidays ... but holiday is not available .. can u guide me

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Samaa's Comment

Written on: 28/08/2014

this guys are cheaters....... never book with this company

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★★★★☆

“SO FAR SO GOOD”

Written on: 12/08/2014 by delly45 (1 review written)

Booked for September and already reading negative reviews im happy to say already recieved holiday documents ...Thanku Super Escapes lets see if your as prompt with the flight tickets… Read Full Review

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★☆☆☆☆

“Pathetic service”

Written on: 11/08/2014 by Nunez1994 (1 review written)

Every one be aware of this people ones given the price later they will transfer the call and they will try to pull the money… Read Full Review

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★★★★☆

“very good”

Written on: 06/08/2014 by gordon63 (1 review written)

Booked holiday then read reviews and thought what have I done was going to cancel but 36 hours later all my paper work was in mail,can't thank staff enough… Read Full Review

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★☆☆☆☆

“Worst Travel Agency Ever”

Written on: 06/08/2014 by DayanaO'Donnell (1 review written)

Avoid these like the plauge. I booked a holiday with this company, all confirmed, for them to ring me back saying they had put my bank details into their system wrong... 4 TIMES! Because of this they couldn't try again until the following morning. Whilst this was occuring unaware was I that the holiday I had so called 'booked' was still live and had been sold by the following morning. What a complete and utter waste of time. Wouldn't suggest this company to anybody looking to book a holiday!!!!!… Read Full Review

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★☆☆☆☆

“Totally useless company”

Written on: 06/08/2014 by Poodlenoodle (1 review written)

4 lads go on there first holiday and get to the airport to go home only to be told by easy jet that SE have booked them on the next days flight not that evening. Even as the lads have all the paper work in front of them. They try to call the contact number given and no answer premium number in Spain then they try the merganser number and have to hold on for 10 minutes music then give up. The lads totally stranded at the airport for over a day and night no contact from SE at all. Everyone was on… Read Full Review

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★☆☆☆☆

“incompetent liars”

Written on: 31/07/2014 by Johnstonqt1958 (1 review written)

Book with this company if you want to be lied to and subjected to hundreds of phonecalls with numerous staff who cant speak a word of english! They are incompetent, rude and unhelpful! they promise call backs which they dont carry out, you have to constantly pester them for them to send you YOUR documents that should be sent through anyway and you give them details which they repeat back to you and get it wrong every time! this holiday firm has cost me and my partner DOUBLE what it should have… Read Full Review

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★★★★★

“very helpful”

Written on: 25/07/2014 by marykom2389 (1 review written)

very helpful The service you supplied was superb, no problems with car parking, flights, transfers, or apartment.Easy to use system. Exactly what was described is what we got. i found the sales people and telephone operators to be well mannered polite and helpful. would and will be using this company again. Everything made very easy and staff at superescapes very helpful… Read Full Review

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★☆☆☆☆

“Never book with this travel agent!!”

Written on: 22/07/2014 by 22Hicks (1 review written)

This firm is so rude & vile... They sold me a 5* hotel when we arrived it was a 2* at a push our summer vacation was a holiday from hell. Please avoid!!!!… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 19/07/2014 by Hodgessf455 (1 review written)

Fast friendly service Prompt return calls to any enquiries Minor difficulty understanding strong accent but not a major problem Not travelling til Sept but have already received all documentation. Just got to have a fab holiday now! Will definitely use Super Escapes again in the future!… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 18/07/2014 by linneybob (1 review written)

Fast friendly service Prompt return calls to any enquiries Minor difficulty understanding strong accent but not a major problem Not travelling til Sept but have already received all documentation. Just got to have a fab holiday now! Will definitely use Super Escapes again in the future!… Read Full Review

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★★☆☆☆

“Can not get abta cover ”

Written on: 18/07/2014 by IndiaMcAllister13 (1 review written)

I still have not got Abta cover it took days of phoning to get detailes of my Holliday it is very. Upsetting… Read Full Review

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★☆☆☆☆

“poor”

Written on: 18/07/2014 by Prince140 (1 review written)

dont think about booking with this travel group… Read Full Review

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★★★★☆

“Quick Response”

Written on: 16/07/2014 by Desi121323 (1 review written)

Great service speedy response to any queries and really helpfull in getting our return boarding passes to me prior to take off… Read Full Review

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★☆☆☆☆

“joke 0 star”

Written on: 13/07/2014 by MauricioFloyd (1 review written)

Avoid this company would not reccomend to worst enemy, took my money said it was booked phoned me up 10 mins later to say hotel was booked up then offered me 3 star for same price as the 4. Took weeks to get my money back after calling over 20 times getting fobbed off saying they will call me back but never, every one of them was foreign and I couldnt hardly understand them. They are also missleading as I booked the holiday thinking it was secret escapes not the copy version super… Read Full Review

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