Super Escapes Travel Reviews - www.superescapes.co.uk

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Latest Reviews

★★★★★

“Super Escapes Travel”

Written on: 04/05/2015 by Staffordvb363 (1 review written)

prices are cheap & reasonable however spoke to someone called brad very pushy and rude on the call… Read Full Review

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★★☆☆☆

“Frustrating”

Written on: 30/04/2015 by Kamilap272 (1 review written)

I do not book holidays very often and today I was reminded of why....the multiple hidden costs. Staff as a whole have been very friendly and keen to help but there was one occasion when speaking to someone where they were very rude, pushy, didn't listen and I had to put the phone down. The hidden costs seem to sneak in every time you proceed on to a next level of payment and for someone like me who really has to budget and save for a holiday, not only is it embarrassing that I cannot afford it… Read Full Review

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★☆☆☆☆

“Prices strangely went up during phonecall... ARNOLD”

Written on: 30/04/2015 by Cooneyub394 (1 review written)

My partner and I have been wanting to book a holiday to Cyprus to meet relatives, and managed to find a pretty decent deal for £264 per person. My partner initially said that it sounded too good to be true, but I was optimistic! The website that the deal was provided on was icelolly.com. Phoned up 27/04/15 to confirm our holiday, but when Arnold went to confirm the price he stated it would be £699 in total and then an additional charge for a credit card. We didn't think it was too bad… Read Full Review

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★★★★★

“sid at book it now”

Written on: 29/04/2015 by Juliehewlett1962 (1 review written)

Just confirmed an all inclusive holiday to magaluf for my daughter and myself got good deal 10 nights discounted price and free tranfsers very pleased thanks sid … Read Full Review

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★★★★★

“great holiday”

Written on: 29/04/2015

Good will definetely use again thank you we have been to Seville had a very good hospitality from Superescapes . … Read Full Review

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★★★★★

“Wonderful holiday”

Written on: 28/04/2015 by Isabellal354 (1 review written)

Booked holiday with you and the service was very good, Agent was so helpful with everything… Read Full Review

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★★★★★

“Sid helped me”

Written on: 26/04/2015 by richie610 (1 review written)

I booked a holiday through ice lolly and Sid and Roy both helped me out to get the best deal. I will look forward to dealing with them again. I would recommend Sid to my friends and family. Amazing job Sid and team… Read Full Review

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★☆☆☆☆

“Never use!!!!!!!!!!!”

Written on: 21/04/2015 by IsabelaDavis (1 review written)

Beware when booking holiday, very pushy, hard to understand the people, also tried pushing upgrade or boarding pass fees.... When you call they put the phone down, we waited over 4 weeks for all our holiday information and then got a phone call saying flights had changed they resend all documents again, waited another 3 weeks until l phoned again and them waited for 10 mins .... I would not recommend anyone using thids company… Read Full Review

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★★★★★

“SID AMAZING”

Written on: 19/04/2015 by McKinley92 (1 review written)

if you are booking with bookitnow holidays sid and jerry are the people to talk to amazing handling you inquires gr8 costumer service would tell a friend to tell friend highly recommended :0)… Read Full Review

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Juliehewlett1962's Comment

Written on: 29/04/2015

Just booked holiday got a great deal all inclusive to magalluf £650 including transfers great service

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★★★★☆

“Seems ok so far .......Holiday to Majorca for July 2015.”

Written on: 13/04/2015 by sherman1234 (1 review written)

I am confused as to who works for who. I initially dealt with a guy on the icelolly website, who seemed to work for 'book it now'company. He was very helpful, making adjustments to suit my requests, but extremely 'pushy' sales technique. I have not experienced the like since the days of the double glazing salesman ( no insult to anyone meant here). With calls back, wanting to confirm a booking. When the paperwork arrived there were two mistakes, one being my 'title'. I was 'Mrs' on the docs but… Read Full Review

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★★★★★

“Review - Sebastian - Customer Service”

Written on: 07/04/2015 by alanmoir74 (1 review written)

Great service from Sebastian at Super Escapes, great price offered and very clear details provided… Read Full Review

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★★★★★

“Super escapes was very helpful, we also when through...”

Written on: 25/03/2015 by O'Harake307 (1 review written)

Super escapes was very helpful, we also when through icelolly and they were very helpful, thank you… Read Full Review

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★★★★☆

“Good so far....”

Written on: 24/03/2015

Having phoned to book a holiday, I was offered an alternative hotel at a better price with several extras included e.g. transfers and guarantee of bungalow with a sea or pool view.  The agent took time to confirm all the details and checked understanding along the way. He returned my calls promptly and was very eager to proceed with the sale. I was then passed onto the sales team who added some additional 'compulsory admin fees' for online check in etc which was a little confusing and I… Read Full Review

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★☆☆☆☆

“Disgusting service”

Written on: 24/03/2015 by traveller249 (1 review written)

Recently booked an al exclusive HOTEL in Crete for myself, my son, and my 2 grandsons. Hassled me to confirm booking then when paperwork arrived they had booked us into apartments nowhere near hotel we thought we were booking. They then promised to ring me back, after I contacted them about this, but never did. I now realise that they were waiting for the funds to be transferred from my bank! Also persuaded us to go for 12 instead of 14 nights but they only booked us for 11 nights. Was… Read Full Review

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★☆☆☆☆

“If only there was an option to give ZERO stars!!!”

Written on: 24/02/2015 by Kazzi26 (1 review written)

At the weekend, I booked a two week break in Fuerteventura, going in April, supposedly with Book It Now Holidays, offered on the Holiday Discount Centre website. Its already a stressful experience. Firstly, the confirmation email received is headed Super Escapes! Secondly, its obvious that, whatever they are called, they don't really work for you. I wanted a particular hotel, but apparently there are two, similarly named and belonging to the same group. Another agent may have brought this to… Read Full Review

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★★★★★

“very professional, accommodating. I will book again. ”

Written on: 23/02/2015

the person I dealt with, is the best agent I spoke to. We have been doing lots of holiday but he is the best. well done. keep up the good work. We will book again for our next holiday.many thanks for your help and time… Read Full Review

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★★★★★

“Excellent review for Jude taylor”

Written on: 10/02/2015 by Valeria193 (1 review written)

Dear sirs , I would like to submit a review for my experience of super escapes. I have talked to the adviser for booking my holiday. He has an outgoing and friendly approach to the customer, he has excellent telephone skills. He has the ability to convince a customer with genuine facts and knowledge about specific locations. He is extremely patient and has excellent ability to handle difficult requests. He always returns calls , remembers in detail,details of holidays discussed. I would… Read Full Review

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★☆☆☆☆

“Do not trust this company”

Written on: 09/02/2015 by McQueen25 (1 review written)

After much researching we decided to book a break to Rome we found through Ice Lolly site which led us to Super Escapes I called and quoted the reference and the guys on the line. First tried to offer me another hotel at £100 more expensive saying it was int he same location as the one we had called about - lies, was around an hour drive away. I checked on Google maps when he gave me the name. When i said this he offered me another hotel which was still £100 more expensive. saying there… Read Full Review

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★★★★★

“Thank you Brad”

Written on: 07/02/2015 by Altaftaju (1 review written)

I just booked a all inclusive holiday to Egypt with a staff member named Brad- he was absolutely amazing, trying to find me the best deals with different flights and hotels. He gave me a price cheaper than all 5 travel agents I had a word with. I would definately recommend them! I hope the rest of the journey goes as well as today. Thank you super escapes and Brad! :)… Read Full Review

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★★★★★

“Great Service!!”

Written on: 05/02/2015 by ZakLondon (1 review written)

I dealt with a gentleman called Marshall Cross who was very helpful and went to great lengths to ensure my holiday package was what I needed, I will be using these guys again!!… Read Full Review

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