Super Escapes Travel Reviews - www.superescapes.co.uk

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★★★☆☆
2.8 / 5
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Latest Reviews

★☆☆☆☆

“Rip off merchants”

Written on: 18/09/2014 by Heidimorgan1970 (1 review written)

Booked with this company super escapes and can't believe they charged me £25 per person for a balcony there was 7 in my group knowing all rooms got one , the transfer they put on from airport was a complete nightmare waiting at the airport for 2 hours while they wait for other flights, absolutely ridiculous when you are travelling with children I will never book with this company again all they are after is your money , when you book there is always hidden extra , this company should be closed… Read Full Review

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★☆☆☆☆

“bad very bad”

Written on: 17/09/2014 by Kaelyn189 (1 review written)

it true very bad l payed good money for a 45hit holiday ie from day one… Read Full Review

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★★★★☆

“just back 7sept noelia playa tenerife”

Written on: 16/09/2014 by DiegoHouse477 (1 review written)

Hi booked last min super escapes ten day halfboard noelia playa tenerife. First time booking with this company staff very helpful.got email all tickets and vouchers for holiday within a couple hours of booking had booked us on to flight and sorted transfer for us . Every thing was excellent no problems flights or transfer or hotel they booked for us. Would definetly book with company again as had a stress free holiday as there customer services had done work for us.so dont think some bad… Read Full Review

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★★★★☆

“Good company”

Written on: 12/09/2014 by Wileyxf336 (1 review written)

I was a little worried at first after reading some of the reviews on this company as it was my first time booking a holiday myself! It took a little longer than I thought to get confirmation but once all that was sorted everything was organised perfectly and I ended up having an amazing holiday with no complications at all! I would use them again and I can thank them for regaining my confidence with online companies! … Read Full Review

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★☆☆☆☆

“Horrendous Customer Service ”

Written on: 05/09/2014 by 1969Jorgensen (1 review written)

I called to obtain a quote for a holiday I had seen online to Majorca, I had informed the operator that I did not have a reference for the deal as the site did not have one on the offer so I gave him the detail of the hotel, name, price etc etc... £172pp, this was for flight and all inclusive bases. He then went on to tell me the rlight were with Ryanair and would only allow me to have 10kg hand luggage, I asked him several times to add 1 suitcase on, which he insisted I did not need!!! he… Read Full Review

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★☆☆☆☆

“no tickets help”

Written on: 03/09/2014 by Loomisnq197 (1 review written)

Still no tickets 6 days till we fly i have rang over 20 times just to be told we will ring you back but when very cross reference no sup209302… Read Full Review

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★★★★★

“Super Guy”

Written on: 01/09/2014 by Callumu227 (1 review written)

Hotel transfers from hotel all went clockwork had no problem at all very smoothly booked received documents as stated… Read Full Review

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★★★★★

“great value”

Written on: 01/09/2014 by 309Butler (1 review written)

Was good value for money just got the best deal for what we. Called for… Read Full Review

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★★★★★

“awesome customer service”

Written on: 01/09/2014 by RonaldMorrow334 (1 review written)

Great support from customer service while having tough time at the hotel … Read Full Review

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★☆☆☆☆

“MISS SOLD HOLIDAY/FROM SUPER ESCAPES”

Written on: 30/08/2014 by holiday5 (1 review written)

WHEN I BOOKED MY HOLIDAY THE SALES ADVISOR TOLD ME THAT THE HOTEL DESTINATION AND TRAVEL TIME FROM THE AIRPORT TO THE HOLTEL WAS 1 AND A HALF HOURS. HE ALSO TOLD ME THAT THE HOTEL WHICH HE RECOMENDED WAS ONE OF THE BEST THERE.HE ALSO TOLD ME THAT EVERYTHING WAS INCLUDED, AS I BOOKED A 5*HOTEL ON A ALL INCLUSIVE PACKAGE. HOWEVER A WEEK BEFORE I WAS DUE TO DEPART, I FOUND SOME UPDATES ON TRIPVISOR REVIEWS THAT THIS HOTEL WAS NOT 1 AND A HALF HOURS AWAY FROM ANTALIYA AIRPORT BUT 3/4 HOURS AWAY, I… Read Full Review

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★★★★☆

“marvellous”

Written on: 28/08/2014 by Boyle366 (1 review written)

Great service speedy response to any queries and really help full in getting our return boarding passes to me prior to take off ....lovely people .so nice and friendly… Read Full Review

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Cheeky7's Comment

Written on: 29/08/2014

They are not nice people, all they want to do is rip people off and take their money!!!

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★★★★★

“Holiday to dalaman”

Written on: 28/08/2014 by Zechariah1948 (1 review written)

Everything went very smoothly. Would highly recommend The package for Dalaman was fantastic… Read Full Review

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★☆☆☆☆

“STAY AWAY FROM SUPER ESCAPE TRAVEL !!!!”

Written on: 28/08/2014 by Cheeky7 (1 review written)

I quoted a reference number of the hotel I wanted the go to which was listed on super escapes travel. After paying over a £1000, and after receiving a confirmation email, they booked me into a worse hotel and was not the one I wanted to go to and quoted. The hotel which they booked me into would have only cost me £500. They were initially advertising a hotel which was not even built yet so they took my money and ripped me off. super escapes travel do not have terms and conditions so I… Read Full Review

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★☆☆☆☆

“I NEVER RECOMMEND THIS COMPANY”

Written on: 28/08/2014 by Nielsenpw343 (1 review written)

Booked a holiday with this company, they have given me a very cheap hotel and said its a 4* hotel and they charged me £1200 for hotel. when booking the holiday agent given the price of 1699 then the call been transfer to a person called as marian where he charged 15,9,5 per person extra i don't able to under stand why and i asked him to cancel the holiday he said its already in process and can not bee cancel i just wonder if the customer as not given the authorization how can this people book… Read Full Review

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★★★★★

“joyous holiday”

Written on: 27/08/2014 by UrielSharpe36 (1 review written)

It has been a joyous holiday with Super Escapes,will book once again… Read Full Review

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★★★★☆

“I was worried”

Written on: 25/08/2014 by 324Kehoe (1 review written)

After I booked my holiday with secret escapes through icelolly, I was really worried after I read all the reviews. When I first booked the holiday it took 2 days to receive my confirmation, so I believed the reviews, but once I got confirmation through email everything has been great, I have received all documents and flight information. Thank you… Read Full Review

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Gwenhowarth9's Comment

Written on: 27/08/2014

i booked a holiday and names were wrong so I called them and they fixed it so do not get WORRIED

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★★★★★

“good to go”

Written on: 24/08/2014 by Peterson380 (1 review written)

Very happy with the service people believe it good to go company cheap but best… Read Full Review

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★★★☆☆

“Good services rubbish holiday!”

Written on: 23/08/2014 by Gwendolyn214 (1 review written)

I would like to say that super escapes travel was helpful and very efficient, but the holiday in its self was horrid!!! We was told we would be staying in fergus pax in magaluf which when reading the reviews wasn't too bad, but on arrival we was told we was in the twin hotel barracuda. When arriving in to that hotel you could see the difference in the hotel we was stuck in a party hotel with loads of drunken yobs every night. The holiday it's self wasn't to bad we just wanted some sun and a… Read Full Review

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★★★★☆

“Boom Boom”

Written on: 22/08/2014 by Puckettmm1952 (1 review written)

Extreme support when we reached hotel we had a small tiff with the hotel management in regards to food as it was annoying and the rooms were very untidy came back escalated the same to Super escapes travel they took 48hrs of time to sort this out and guess they got us a refund of £200 and more over they have put a stop sale on that particular .... Very happy with the support what we got Boom Boom … Read Full Review

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★★★★★

“care taking”

Written on: 22/08/2014 by Silvapu300 (1 review written)

Customer service was very helpful they have a very professional staff… Read Full Review

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Rusell187's Comment

Written on: 28/08/2014

I dont think they are professionals.... e\i spoke to couple of agent where in they unable to understand me and couldn't speak proper English....

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Cheeky7's Comment

Written on: 29/08/2014

Yes exactly they can't speak proper English, very unprofessional and unhelpful. All they are interested in is taking your bank details!!!! This company is a JOKE. stay away!!!

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